BAM Wholesale Parts’s earns a 1.2-star rating from 20 reviews, showing that the majority of auto repair professionals and vehicle owners are dissatisfied with their parts and service.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Terrible Customer Service and Frustration: My Experience with BAM Wholesale Parts
I gotta say, I had a pretty rough experience with BAM Wholesale Parts. First off, it took me forever to get a hold of them. I tried calling their number that's listed on their website, but no one ever picked up. I even tried emailing them through their website, but never got a response. It was like they didn't even care about their customers.
When I finally did get through to them, I was pretty disappointed. The guy on the other end had a real bad attitude and acted like he didn't want to help me at all. I had ordered a part from them, but when it arrived, it was missing some pieces and had obviously been returned by someone else. It was a real pain to get them to send me the missing parts, and it took them two whole weeks to do it.
Overall, I wouldn't recommend BAM Wholesale Parts to anyone. They don't seem to care about their customers at all, and their customer service is just plain terrible. If you do decide to order from them, just be prepared to deal with a lot of frustration and disappointment.
Poor Customer Service and Missing Parts from BAM Wholesale Parts
I recently made a purchase from BAM Wholesale Parts and unfortunately, my experience was not a positive one. I had placed an order a week before and had to place a second order due to some missing parts. I reached out to the company for some shipping assistance and was met with a rather unhelpful and rude response. It seemed like they didn't care about my concerns at all and had a "so what" type of attitude.
To make matters worse, when I asked about my first order that had already arrived, they couldn't even locate it. This was extremely frustrating and disappointing. I expected better customer service from a company that sells parts online.
I have to say, I don't see this company lasting long in the online market with this type of customer service. It's important to treat customers with respect and provide helpful solutions to their problems. I wish I had read some reviews before placing my orders with them.
Overall, I won't be doing any additional business with BAM Wholesale Parts and I won't be recommending them to anyone I know who orders parts online. It's a shame because I order a ton of parts online and was hoping to find a reliable supplier.
Disappointing Experience with BAM Wholesale Parts: Lack of Communication and Delayed Refund
I recently purchased a fuel filters kit for my Ram truck through Amazon and the seller was BAM Wholesale Parts. When I received my order, everything seemed to be in order, but upon closer inspection, I realized that one of the filters was not necessary for my application. I take full responsibility for this mistake, but I promptly sent it back the same day I received the kit, which was on May 11, 2019.
However, despite the fact that the company has already received my return a long time ago, I have yet to receive my partially refund. I have tried to contact BAM Wholesale Parts, but it seems impossible to get in touch with them. I am not the only one who has had trouble with this company, and I am shocked that Amazon uses them as a seller.
Overall, my experience with BAM Wholesale Parts has been disappointing. While I appreciate that they promptly shipped my order, their lack of communication and failure to issue a refund has left a bad taste in my mouth. I hope that they will improve their customer service in the future, as I would hate for others to have the same negative experience that I did.
Terrible Customer Service Experience with BAM Wholesale Parts: A Review
I placed an order for some parts on March 31st from BAM Wholesale Parts (bamwholesaleparts.com). I received an email from them stating that three of the items I ordered were back-ordered and it would take 5-7 days to receive them. I waited patiently for eight days and didn't hear anything from them. So, I decided to call them to inquire about the status of my order. I called more than 14 times, but no one answered the phone. I left several messages and wrote 6-8 emails, but still no response.
Finally, at 7 pm, I received an email from them stating that the parts would show up the next business day. I waited for one day, but there was no tracking information or any update about the delivery. So, I started calling them again, but still no answer. I was frustrated and didn't know what to do. Then, I decided to call the GM of the dealership to see if he could help me. He did handle it and got a phone call back within 30 minutes from Nate. I was surprised to hear from Nate because I thought he was a made-up person. But, he does exist, and he's a real person!
Nate blamed me for their poor service, which was not fair. I was just trying to get an update on my order, and I didn't receive any response from them. I don't think it's right to blame the customer for their mistakes. I would advise anyone to stay away from this business. Their customer service is terrible, and they don't care about their customers. I hope they improve their service in the future.
Great Experience with Bam Wholesale Parts - Accurate and Fast Shipping!
I was a bit scared to buy from Bam Wholesale Parts because of all the bad reviews I read. But I thought, "Hey, I could save some cash here, so why not give it a shot?" Plus, they take PayPal, so if anything goes wrong, I'm covered with free return shipping. So, I went ahead and ordered a ton of stuff - over 30 items! And guess what? They got everything right! Every single part number matched exactly what I ordered. They even handled my order in just one day and shipped it out super fast. I had a few questions for them along the way, and they were quick and accurate with their answers. Overall, I had a great experience with Bam Wholesale Parts. I'd totally buy from them again without any hesitation.
Terrible Service and Lack of Communication from BAM Wholesale Parts - A Disappointing Experience
I gotta say, I'm pretty bummed out about my experience with BAM Wholesale Parts. I ordered a roof rack for my car back in August, and it's been a total nightmare ever since. Apparently the package got lost in the mail, but nobody bothered to let me know until I reached out a month later. And even then, it was like pulling teeth to get anyone to respond to me.
I've tried calling the sales department multiple times, but they never pick up or return my calls. I even gave them my cell number and asked them to call me, but no dice. And don't even get me started on the lack of empathy - nobody ever apologized or tried to make things right.
I've talked to a few managers at this point, and they all promise to "get to the bottom of this," but I never hear back from them. It's been almost two months since I paid for the rack, and I still don't have it. I sent them an email earlier this week asking them to resend it, but I'm not holding my breath.
Overall, I'm just really disappointed in the service I've received from BAM Wholesale Parts. It's frustrating to spend over $500 on something and then have to deal with all this nonsense. I wouldn't recommend them to anyone.
Unhelpful and Dismissive: My Experience with BAM Wholesale Parts
I recently had an experience with BAM Wholesale Parts and I have to say, it was not a good one. I ordered a cargo net for my car from their website and was disappointed to find that it did not fit. According to their website, it was supposed to be a direct fit for my car, but it turns out that the information was incorrect.
When I contacted them about the issue, I received a response that was less than helpful. They were rude and dismissive, telling me that the part didn't fit because I had the wrong car for it. After going back and forth with them for a while, I finally got a return shipping label and sent the product back to them. However, even after a week of them receiving the product, I still had not received a refund.
I was frustrated and decided to email them again, threatening to file a dispute with my credit card company. It was only then that they informed me that they had refunded me for the purchase, but not the shipping. I was not happy with this and told them that I expected a full refund because their website had incorrect information.
After a lot of waiting and frustration, I eventually got the correct part number for the cargo net from my dealership. However, when I searched for it on BAM's website, it was unavailable. This made me even more frustrated and I began to question the legitimacy of this company.
Overall, my experience with BAM Wholesale Parts was not a good one. They were unhelpful, rude, and dismissive. They did not answer emails promptly and did not answer their phones during normal business hours. I would not recommend this company to anyone and would advise others to look elsewhere for their automotive needs.
BAM Wholesale Parts Review: False Advertising and Unhelpful Customer Service
I recently made a purchase from BAM Wholesale Parts for a trailer hitch. The website displayed pictures of the bolts and bumper cover as being included with the hitch. However, upon receiving the item, I found that there was no detailed list of what was included. I based my purchase decision on the photos showing everything included. Unfortunately, I received the hitch with nothing else included.
I contacted their customer service department to express my concern. However, I was met with an extremely rude response. They informed me that the bolts and bumper cover were not included, and that I could return the item if I wanted to. However, I would have to pay the shipping myself. I was disappointed to find that this website was falsely advertising their products.
To make matters worse, the customer service agent I was emailing with refused to give me their name or the information for the owner/manager of the website after I requested it. After spending $230, I expected a bit more helpfulness from their customer service department.
I wish I had read all the bad reviews from other people concerning this website's false advertising before making my purchase. I found that there are 10+ websites with the same part, including the bolts and hitch cover, for close to the same price. I only went with this site because it had $15 shipping rather than $30+.
Now, my options are to ship back the item and lose out on the shipping I've already paid, and pay another $25 to ship back, or to buy the bolts/bumper cover kit for $40+. It's frustrating to have to spend more money and time on something that should have been included in the first place.
Overall, I would not recommend BAM Wholesale Parts. Their false advertising and unhelpful customer service make for a disappointing shopping experience.
BAM Wholesale Parts Review: Great Service Until There's a Problem
I sent an email to BAM Wholesale Parts (bamwholesaleparts.com) to inquire about the availability of Trackhawk exhaust tips. Unfortunately, I couldn't find a phone number on their website. However, I received a prompt response from them, confirming that they had the tips in stock and providing me with a price quote. The person I corresponded with via email was very friendly and accommodating. They informed me that the quote was valid for 24 hours, so I quickly responded and placed an order for a pair of tips (left and right) along with a pair of clamps. I opted for next day air shipping, which cost me $68, bringing my total to $486.
I placed my order on Friday, July 15th, and received it on Tuesday, July 19th. When I opened the box and unwrapped the parts, I immediately noticed that they had sent me two right tips instead of a right and left tip. I immediately emailed them about the error, and they responded promptly, apologizing for the mistake and offering to send me the missing part. They also included a return slip for the wrong part. I agreed to their proposal and sent them a photo of what I had received.
However, things started to go downhill from there. They responded saying that they couldn't see the photo, so I sent it again. They still couldn't see it, so I sent it multiple times. I even emailed them from different email addresses, but they still couldn't see the photo. I asked them to call me or provide another email address so that I could send the photo again, but they didn't respond. I even sent the photo to other people to see if they could view it, and they could. I emailed BAM again, asking them to respond and resolve the issue, but they still didn't reply.
I'm now out of $486 and have to look elsewhere for the part. This is unacceptable and terrible business practice. I feel like they've ghosted me, and it's incredibly rude and inconsiderate. I strongly advise against doing business with this company. I'm even considering contacting the BBB to report them.
BAM Wholesale Parts Review: Decent Prices, Poor Customer Service
So, I stumbled upon BAM Wholesale Parts (bamwholesaleparts.com) and decided to give it a try. I ordered three items for my RAV4 XSE - a cargo all-weather mat liner, door guards, and blackout emblems. The prices were decent, and I received the items on time. However, to my dismay, I received Limited emblems instead of XSE. I immediately sent in my concern, hoping they would rectify this mix-up quickly.
The next day, I received an email response saying it was my fault and I ordered the wrong part. I was disappointed with their customer service, and I can see why they have low ratings. I did not purposefully ask for the wrong part, and I just wanted this fixed so I could go on with my day. I left messages for Carl Kellums, hoping to get a resolution soon.
After a few days of back and forth emails and an online chat, I finally received the correct part. It was a frustrating experience, and I wished their customer service was better. I understand the confusion over the "B," but the resolution should not have taken four days of five emails confirming that I received the wrong part and two bank resolution emails saying the items were shipped.
Overall, I would say that BAM Wholesale Parts has decent prices, but their customer service needs improvement. I hope they can learn from this experience and provide better service to their customers in the future.
BAM Wholesale Parts Complaints 10
Terrible Experience with BAM Wholesale Parts: Bent Moldings and No Customer Service
I bought me a roof rack and some moldings from BAM Wholesale Parts. When I got my order, them moldings was all bent up. I tried to get in touch with them by e-mail, but they never got back to me. And they don't even got no phone number to call. I ain't never gonna shop with them again!
BAM Wholesale Parts Review: Good Prices, Terrible Customer Service
I gotta say, I had a pretty rough time with BAM Wholesale Parts. Their customer service is non-existent, so if you have any issues with your order, you're pretty much on your own. It's like they don't even care about their customers! And if something does go wrong, good luck trying to get it fixed. You'll probably have to start the whole process over again, which is a huge pain in the butt.
But I will say this - their prices are pretty good. So if you're willing to take a risk and deal with the lack of customer service, you might be able to save some money. Just be prepared for some frustration along the way.
Overall, I wouldn't recommend BAM Wholesale Parts unless you're really desperate for a good deal. There are plenty of other places to buy parts from that actually care about their customers.
Disappointing Service: BAM Wholesale Parts Fails to Deliver My Order Despite Overnight Shipping
I bought a part from BAM Wholesale Parts for $200 and paid for overnight shipping. But, it's been 4 days now and still no sign of my part. I tried to reach out to them, but they didn't seem to care at all. I'm really disappointed with their service and I don't think I'll ever buy from them again.
Is BAM Wholesale Parts Legit?
BAM Wholesale Parts earns a trustworthiness rating of 76%
Reliable, but always remember to protect your data.
BAM Wholesale Parts has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
BAM Wholesale Parts has registered the domain name for bamwholesaleparts.com for more than one year, which may indicate stability and longevity.
Bamwholesaleparts.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Bamwholesaleparts.com you are considering visiting, which is associated with BAM Wholesale Parts, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- BAM Wholesale Parts's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 10 complaints being resolved.
- You should not trust a website that appears to be parked, especially if you have already paid money to the website. A parked website may be a sign that the website owner is no longer actively maintaining or developing the site, and there is a risk that the site could be a scam.
- We conducted a search on social media and found several negative reviews related to BAM Wholesale Parts. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Disappointing Experience with BAM Wholesale Parts - Failed Delivery and Lack of Communication
Ordered sumthin' from BAM Wholesale Parts and they couldn't even deliver it! What a bummer, man. I mean, seriously, I forked over $1072 and they can't even tell me when I'm gonna get my stuff? That's just not cool. I'm takin' my business elsewhere, ya know? Ain't got time for this kinda nonsense.
Mixed Experience with BAM Wholesale Parts: Great Prices, Poor Customer Support
BAM Wholesale Parts got some pretty good prices, I gotta say. I mean, I looked around and they were definitely some of the cheapest I could find. But let me tell you, when something goes wrong, their customer support is not the best. I had an issue with an order and it was like pulling teeth trying to get any help. So, I think I'll be sticking with some of the other Mopar vendors out there from now on.
Unfair Shipping Costs: My Disappointing Experience with BAM Wholesale Parts
So, I had to send back a thing I bought from BAM Wholesale Parts 'cause it wasn't like they said it would be on the website. I had to pay $45 for the shipping to send it back. But then, when they gave me my money back, they kept $13.85 for their own shipping costs. That's not cool, man. I wouldn't recommend this company to anyone. It's just not right.
Terrible Customer Service: Missing Parts and No Response from BAM Wholesale Parts
So, I was looking for a lift kit for my Jeep and I found BAM Wholesale Parts. I ordered it from their website, bamwholesaleparts.com, and waited for it to arrive. When it finally did, I was so excited to bring it to the dealer to have it put on. But when the dealer opened the box, we found out that some parts were missing! I was so disappointed and frustrated. I tried to call BAM Wholesale Parts, but they don't have a phone number to call. So, I sent them an email to let them know about the missing parts. But it's been a while now and I still haven't heard back from them!
I mean, come on! How hard is it to reply to an email? I paid good money for this lift kit and I expect to get what I paid for. It's not like I'm asking for a refund or anything. I just want the missing parts so I can finally have my Jeep lifted and ready to go. But no, BAM Wholesale Parts seems to be ignoring me.
I don't know what to do now. Should I just wait and hope that they will eventually reply to my email? Or should I try to find another way to contact them? I really don't want to go through the hassle of returning the lift kit and finding another one from a different supplier. But if BAM Wholesale Parts doesn't do something about this soon, I might not have a choice.
Overall, I'm really disappointed with my experience with BAM Wholesale Parts. Their website looks good and their prices are reasonable, but their customer service is terrible. I wouldn't recommend them to anyone.
Disappointing Experience with BAM Wholesale Parts: Wrong Part, No Apology, Poor Customer Service
So, I ordered a part from BAM Wholesale Parts and when I got the box, it had the wrong part in it. I was pretty upset about it, but when I called them up to complain, they didn't even apologize! Instead, they blamed Toyota and said that I needed to give them my VIN number to make sure that they sent the right part next time. But honestly, what's the point of that if they can't even get the right part in the first place?
It was really hard to get in touch with them too. I had to call a bunch of times before I finally got through to someone. And even then, they wouldn't admit that they were at fault or try to fix the situation. I'm pretty sure that they're still going to charge me a restocking fee for their mistake, which is just ridiculous.
Overall, I'm really disappointed with my experience with BAM Wholesale Parts. They need to take responsibility for their mistakes and work to make things right for their customers.
Scam Alert: Do Not Buy from This Website - Broken Part and No Return Policy
This website is not good at all. I bought a part from them and it was already broken when I got it. When I asked to return it, they said I couldn't because I already put it in my car. They said they could only send it to the warranty and give me a new one. Why did they send me a broken part in the first place? They didn't say anything about it being used on the website. I had to pay $100 to get it taken out at the dealer. This website is a scam, don't buy anything from them.
Disappointing Experience with Online Auto Parts Company: Missing Package and No Response
I'm in the military and I needed some things before I shipped my car overseas. I ordered two packages and only received one of them. The missing part cost me $166.10. I've tried to contact the company multiple times, but I haven't received any response or resolution. It's really frustrating because I used my hard-earned money to fix my vehicle before going overseas, where parts are even harder to find. I have a lot of friends who order their parts online, but I won't be recommending this company to them. It's just crazy that they can't even respond to my messages or help me find my missing part.
About BAM Wholesale Parts
The company's website, bamwholesaleparts.com, is user-friendly and easy to navigate, making it easy for customers to find the parts they need quickly and efficiently. The website features a comprehensive search function that allows customers to search for parts by make, model, and year, ensuring that they find the right parts for their vehicles.
BAM Wholesale Parts is committed to providing exceptional customer service, and their team of knowledgeable and experienced professionals is always ready to assist customers with any questions or concerns they may have. The company offers fast and reliable shipping, with most orders shipped within 24 hours of being placed.
In addition to their extensive inventory of automotive parts and accessories, BAM Wholesale Parts also offers a range of tools and equipment to help customers complete their repairs and maintenance tasks with ease. From diagnostic tools to specialty equipment, the company has everything customers need to keep their vehicles running smoothly.
Overall, BAM Wholesale Parts is a trusted and reliable source for high-quality automotive parts and accessories. With their commitment to customer satisfaction and their vast selection of products, the company has earned a reputation as one of the top online retailers in the industry.
Overview of BAM Wholesale Parts complaint handling
-
BAM Wholesale Parts Contacts
-
BAM Wholesale Parts phone numbers+1 (202) 282-21662+1 (202) 282-21662Click up if you have successfully reached BAM Wholesale Parts by calling +1 (202) 282-21662 phone number 0 0 users reported that they have successfully reached BAM Wholesale Parts by calling +1 (202) 282-21662 phone number Click down if you have unsuccessfully reached BAM Wholesale Parts by calling +1 (202) 282-21662 phone number 1 1 users reported that they have UNsuccessfully reached BAM Wholesale Parts by calling +1 (202) 282-21662 phone number
-
BAM Wholesale Parts social media
-
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
- View all BAM Wholesale Parts contacts
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!