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Barton Publishing review: Overcharging 58

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4:40 am EDT
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I ordered an electronic PDF download of a report about suggested dietary regimes for curing acid reflux at a total cost of $17.00. I also added a couple of "free" offers as a part of the order. However, after submitting my credit card details, I received an email detailing my order which totaled $48.95 as it included a hard copy to be sent to my home as well as a "VIP" upgrade giving me access to the "free" reports. I had also ticked a box which offered 2 months free trial access to WellnessWatchersMD, a website relating to healthy living. The confirmatory email (from Barton Publishing) stated that I was now committed to a monthly subscription to this website unless I canceled it in 14 days, and that Wellness would email me with login details in order to do this. So far I haven't heard from Wellness.

Have emailed Barton Publishing and await their reply.

Martin.

58 comments
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NORMA SOMOZA
LA JOLL, US
May 20, 2009 4:34 pm EDT

Barton Publishing Complaints - Overcharging
Review all Barton Publishing complaints
Barton Publishing
Posted:MAY 20 2009
Overcharging
Complaint Rating:
Company information:
NWS
LA JOLLA CA.
United States

I ordered an electronic PDF download of a report about suggested dietary regimes for curing acid reflux at a total cost of $19.95. I also added FOUR "free" offers as a part of the order. However, after submitting my credit card details, I received an email detailing my order which totaled $56.30 as it included a hard copy to be sent to my home as well as a "VIP" upgrade giving me access to the "free" reports.

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Jane S.
US
Jul 30, 2009 2:36 pm EDT

I had the similar experience with Ken Parks. Since the oerder process does not have a preview of what items you ordered, when you realize you accidently ordered something you don't need, which I think is their purpose, it is already too late. I called the company right away and a woman customer representive gave me her name and employee number and told me she fixed it for me, but she had no comformation number or email for the correction for me. When I received my bank statement, I found out I was charged for way more than what I ordered. I called the company, they told me there was no such woman by that employee number. I called today, the other unfriendly and impatient woman told me I could not get a refund for shipping and handling, which is ridiculous because I did not order or receive any written material.
When you call the compay during their business hours, sometimes there is no body answering the calls.
Plus there is only a little bit information in their products.
I hope other consumers won't suffer what I suffered, I also hope better business bureau with look into this company.

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Denny Smith II
Conover, US
Aug 05, 2011 1:19 pm EDT

I've been in marketing and sales in the healthcare industry for over 40 years, and instantly recognize this as an out-and-out scam. First, the FDA does NOT regulate nutrition or "neutraceuticals". Hence, the scammers, as a general rule of thumb, are typically not held accountable for their claims. Second: the business practices found at this site literally scream "SCAM". Part of it is the typical elder-scam that is ubiquitous throughout the U.S., and part of it is simply preying on people's gullibility and natural suspicion of what they don't understand (true medicine). You'll never find this business advertizing double-blind clinical trials, RCT's, etc..., and if you don't know what those are, then you are the mark in the shill game that proves the point.
This company is not unique. There are thousands of them in business due only to the ignorance of the general public. Currently, the tide is in their favor as the general public moves towards an anti-science, anti-rational thought position, making these types of "revolutionary" offers nearly irresistable.
In a word? Garbage.

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truth always!!
Lewiston, US
Jan 09, 2012 12:13 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I object to joe bartons commercial to begin with! It starts out by sounding like a simple solution to acid reflux. Simple stuff in a grocery store to help, etc., then goes into a emotional pitch about him and his father, on and on and on! In my opinion its all the same with these scam artists! They simply hit you with different pitches and BS! JUST READ all the peoples complaints! Of course its always the peoples fault! SHOW ME ONE VALID CASE WHERE SOMEONE CURED ACID REFLUX BY BUYING A FEW GROCERY ITEMS AT A FOOD STORE!, LIKE BARTON TELLS YOU! Pure BS!

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howard a f
US
Apr 20, 2012 6:28 am EDT

WOW I was about to order the high blood pressure kit.. Glad I found this site before I did. THANKS

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Kenneth W. Baguley
Elk Ridge, US
Jun 15, 2012 1:27 pm EDT

I ordered a $4.95 deal and it was expanded to somewhere around $35.00. I want to cancel, but cannot get through on the telephone...Nor is there anyway I can cancel the order. Kenneth W. Baguley mdbaguley@msn.com

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Kenneth W. Baguley
Elk Ridge, US
Jun 15, 2012 1:30 pm EDT

My comment remains the same as above...$4.95 deal turns out to a $35.00+ one...I want to cancel. Kenneth W. Baguley. mdbaguley@msn.com

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Kenneth W. Baguley
Elk Ridge, US
Jun 15, 2012 1:32 pm EDT

This is a silly repetitive site...When does it quit and something is done to satisfy the complaint?

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weflok
Edam, CA
Jul 18, 2012 8:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm wondering if the reason for all the complaints on these links is because some people are chronic complainers and can only take time to complain about things. I am CERTAIN that there is NO scam involved here and I will be ordering the Brain Health and Memory Kit hopefully today. We are all paranoid about scams in this day and age but honestly, not all are. I don't know a lot about this company but I do KNOW that they are honest and have put much time, energy and research into all this amazing information that we would otherwise not know about. Because my husband is diabetic and often had a problem with blood sugar levels - I decided to try their claims that 1/4 tsp cinnamon daily would help. We have noticed an amazing improvement! and we are so grateful. Thank you to the Team who have worked tirelessly on years and years of research and have put information together for us to benefit from. Yes guys your problems seem viable but each one has been addressed. Even though people have taken time to post these negative complaints, yet books could be written on success stories which you may never see. Thanks to the Barton Team.

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LAHs
Los Altos Hills, US
Jul 23, 2012 12:01 pm EDT

I am bombarded with stupid adverts via e-mail from Barton publishing every day. I have unsubscribed every single one of them, (countless at this point), and I label them as spam (Earthlink is good at filtering e-mail). These pieces of junk still get through my spam filter. I have called them three times at this point but still they keep coming.
I spoke to a supervisor today and If they send even one more I am going to contact the attorney general of South Dakota and I suggest any other person with this problem do the same. If you Google "Attorney General of South Dakota" you will find a form on line where you can voice your complaint. If they were a decent company with integrity they would not have a software crew out there trying to defeat spam filters, "sending" from unique and random addresses every day, even (I have read on software forum) changing their URL addresses! This is not the action of a reputable company these are the actions of a very fishy outfit.
Take action, Barton will ignore you as they did me, write to the Attorney General of SD. If enough people do this it will force them to play by the rules - or shut down this scam.

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generonald
US
May 28, 2022 10:24 pm EDT
Replying to comment of LAHs

i orderd some books on diabetes for i think was around 20.00 dollers. they charged my account 87.00 and sent me two books just alike and they are not what i was sopposed to get i think they are crooks. if mi dont get my money back they should be charged with theft. i bet what they done to me they have done to a lot of people.

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Joe Barton reply
Deerfield Beach, US
Aug 13, 2012 7:13 am EDT

Fully agree with comments made on Jan 9th, 2012 comparing the Joe Barton Internet commercial about acid reflux cures to similar typical scam artists. I originally heard about Joe Barton and his claims through a very popular right wing news web site called NEWSMAX, where Joe Barton is one of their advertisers. I think that Newsmax should be held responsible for fraudulent claims made by their advertisers because in the past, Newsmax has recommended many other fraudulent or misleading vendors. Newsmax needs some accountability here.

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SuasteS
La Puente, US
Sep 29, 2012 12:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Well thankfully I am one who Google everything, thank goodness I did too, cuz my mom takes so many medicines and I want her healthy but this would have been a complete waste as i see it. Anyway, doesn't anyone know if the apple remedy really works? Cuz I could use that right? I don't see how it could damage her but I can't trust them so...Anyway thanks, and hope you all are blessed and have your problems fixed.

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suing c&r
Fairview Park, US
Dec 10, 2012 12:54 am EST

Thank you all who have posted here. I post regularly on several very big "Natural Cures" sites that I have been a member of for years. I was considering ordering from Barton Publishing but after reading all the horrible complaints here I will never order something from them. I will also post on all the sites that I am a member of to warn all the other members to avoid anything to do with Barton Publishing. Good luck to you all and thank you for the forewarning.

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whatWasIThinking
CA
May 09, 2014 9:27 pm EDT

As a skeptic who would have strongly advised family and friends to do research BEFORE placing an order. I actually started the order WHILE researching Barton Publishing. But I had already entered my credit card info, before I realized that there was no confirmation process for the order as they just keep advancing you to other offers in order to push more charges onto your order. I was now suspicious that there was no way out, so I closed the window to get out of the process and immediately called my credit card company, They said that the charge had not shown up on their computer, but I was afraid that they already had my billing info, so I had the credit card company cancel that card and make a note that Barton Publishing was NOT authorized for any transactions on my account. Now I will await my new credit card, and they said that they are prepared for any potential charges from Barton Publishing on my account to be disputed. Once I hung up the phone I got an email from Barton Publishing confirming my order. But my card had already been cancelled. Ugh! CAVEAT EMPTOR!

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mary271
US
Sep 21, 2015 7:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

was over charged for info. it was 19.95 and was charged 51.07 i did call my credit card comp. and they will take care of this. every time you order something on line this is the out come i will never order anything again im so tired of trying to get my money back from people like bartons pup. mary ascani

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Douglas Blattner
US
Dec 03, 2019 7:23 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Failed to receive the downloadable information after paying for it. Took place on the evening of 25 Nov 2019. Visa purchase. I would likea refund. My email blatma@netins.net

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