BCI Acrylic’s earns a 1.0-star rating from 3 reviews, showing that the majority of customers are dissatisfied with bathroom remodeling projects.
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Experiencing caulk mold and grab bar rust issues with shower enclosure
Experiencing caulk mold and grab bar rust issues with shower enclosure. Warranty states that materials and workmanship are guaranteed for life. Company has honored the warranty for the same issues twice in the past year.
I get lots of telemarketing calls almost every day from different local and in-state phone numbers
I get lots of telemarketing calls almost every day from different local and in-state phone numbers. The calls are robo calls and have a robot voice pretending to be a person. I looked into where they come from as much as I could, and BCI Acrylic is the one behind the call centers making these calls. I've tried everything to make them stop, like calling them back and asking other companies that seem connected for info. If I'm wrong, sorry, but every conversation I've had with Bath Planet, *** Home Improvement, and others all point back to BCI Acrylic. I'll be contacting the *** and FCC depending on how BCI responds.
Back in 2013, I bought a Bathroom remodel from Bath planet of Arkansas
Back in 2013, I bought a Bathroom remodel from Bath planet of Arkansas. After around 4 years, I noticed water seeping between the original tub and the new tub liner. I reached out to BCI Acrylic, and they said they wouldn't honor the contract. So, I contacted ComplaintsBoard.com, and they came and replaced the liner. Fast forward three (3) years, and I'm facing the same problem again. I contacted BCI Acrylic and spoke to Tammy Stevens, who asked me to send her a copy of the contract and a video of the tub with someone showing the water moving under the liner. I did as requested. Tammy then said everything looked good and assured me that the claim would be taken care of. However, I received an E-Mail from Tammy Stevens stating that the claim was denied because the contract was null and void. She suggested that I have the tub removed and cleaned. If needed, I can send you a copy of the contract. It clearly states a full lifetime warranty on Labor and material. Due to my balance issues, showering feels like being on a raft. Thanks, Jeff B.
Is BCI Acrylic Legit?
BCI Acrylic earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for BCI Acrylic. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
BCI Acrylic has registered the domain name for bciacrylic.com for more than one year, which may indicate stability and longevity.
Bciacrylic.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Bciacrylic.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Bciacrylic.com you are considering visiting, which is associated with BCI Acrylic, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
A trust mark has been identified for a bciacrylic.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
However ComplaintsBoard has detected that:
- Bciacrylic.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The bciacrylic.com may offer a niche product or service that is only of interest to a smaller audience.
- BCI Acrylic protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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About BCI Acrylic
One of the key factors that sets BCI Acrylic apart from its competitors is its commitment to delivering top-notch customer satisfaction. The company understands the importance of a well-designed and functional bathroom, and strives to exceed customer expectations by offering innovative and customizable solutions.
BCI Acrylic takes pride in its extensive range of products, which are designed to cater to various customer needs and preferences. From shower and bathtub replacements to wall surrounds and accessories, BCI Acrylic offers a comprehensive selection of bathroom remodeling options. These products are crafted using high-quality materials, ensuring durability and longevity.
In addition to its impressive product range, BCI Acrylic boasts a team of highly skilled professionals who are dedicated to delivering exceptional craftsmanship. The company's technicians are extensively trained and possess the expertise required to handle any bathroom remodeling project with precision and efficiency. They work closely with customers to understand their specific requirements and provide tailored solutions that meet their needs.
BCI Acrylic's commitment to excellence extends beyond its products and services. The company places great emphasis on maintaining a strong customer-centric approach, ensuring that every interaction with clients is characterized by professionalism and integrity. From the initial consultation to the final installation, BCI Acrylic strives to provide a seamless and hassle-free experience for its customers.
Furthermore, BCI Acrylic understands the importance of affordability and offers competitive pricing options. The company believes that everyone deserves a beautiful and functional bathroom, and strives to make its products and services accessible to a wide range of customers.
Overall, BCI Acrylic is a trusted and reliable company that offers top-quality bathroom remodeling solutions. With its extensive product range, skilled professionals, and customer-centric approach, BCI Acrylic is dedicated to transforming bathrooms into stunning and functional spaces.
Overview of BCI Acrylic complaint handling
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BCI Acrylic Contacts
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BCI Acrylic phone numbers+1 (800) 963-8827+1 (800) 963-8827Click up if you have successfully reached BCI Acrylic by calling +1 (800) 963-8827 phone number 0 0 users reported that they have successfully reached BCI Acrylic by calling +1 (800) 963-8827 phone number Click down if you have unsuccessfully reached BCI Acrylic by calling +1 (800) 963-8827 phone number 0 0 users reported that they have UNsuccessfully reached BCI Acrylic by calling +1 (800) 963-8827 phone number
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BCI Acrylic address1800 Industrial Dr, Libertyville, Illinois, 60048-9439, United States
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BCI Acrylic social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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