Be2
Reviews and Complaints

Signed up for a trial and cancelled the same day.

Today 119.94 taken, avoid at all costs.

Advised my bank that I consider this fraud and want my money refunded. They are dealing with the complaint.

as i am unable to log on using my user name and i finding it hard to keep up payments. I would like to cancel, opt out, if you can tell me how to do this. Reading your other complaint i not the first person who having this trouble biggs1

Cancel your credit/debit card and ignore the fake collection threats.
It's a scam and they will not report to your credit bureau.
The collection company "Intrum Justitia" is a scam too... Ignore them.

Don't bother trying to cancel...just cancel your card and they are done.

I signed up with them on 12 September 2010, and tried to cancel on 6 October 2010.

They are due to take £149 .94 from my credit card this week on Tuesday or Wednesday. I have been arguing with them not to do so, but they say that my contract will now run until April 2011, because they did not get 14 days notice of my intention to cancel.

After Googling the multitude of complaints - and having re-read the correspondence that I had with them last week - I decided to err on the side of caution and speak to my credit card provider tonight. My original intention was to wait until it was processed and then challenge it as fraud. Anyway, my provider has cancelled the card and has assured me that nothing can go through after tonight.

I am sure the bloodsuckers will start threatening me, but it will be to no avail. They do not scare me. It is a harsh lesson to learn, but I will now be very wary about who gets my credit card details in the future.

Good luck to all of you fighting against Be2. I feel for you. This company really should be forced to insert an opt-out/opt-in choice on their website, rather than just opt you in for 6 months. If this is allowed under Luxembourg law it is crazy. Presumably it it not acceptable under European law as a whole though, but we will have to wait for a test case.

Thank you for you help and advice.

I have still not paid the money they are requesting and they have said now I can pay only 70% of the bill.

They are not goin to budge and they are now pushing me for the payment.
I will check the Finland Governmental Authority rulling for 14 days and see if can advise me any.

Thanks again
Ann
England

pls note that this finland ruling can be found in public domain. e.g typing keywords into the yahoo or google search. You should be able to find the exact details about this interesting ruling against be2.

Hi friends,

I lived in Hong Kong and have the same experience with this be2 dating website. Their web name is www.be2.hk.

They charged me 6 mths' membership which i had not authorized. They said that since i had not informed them 14 days before the renewal, they had to charge me this amount. I felt that this is totally unacceptable. They had the intention to charge you money when you are not aware. The cancellation procedure is not user friendly as well. Their whole intention is to tempt you to join their service and then charge you in an unauthorized manner.

You can check out a ruling by Finland governmental authority against this "14 days" selling practice. They ruled that be2 had no right to charge a customer even though this customer had not informed be2 to stop the service. That means that this 14 days charging practice was already ruled improper or even illegal in finland. Be2 agreed to change this term but it seems that they did not according to the experience shared by all of us here.

We all knew that they won't give you the money back unless some investigative bodies come in.

what you can do, Ann, now is that 1) you cut your credit card to avoid their further charging, 2) report to your local police who may have links with other enforcement agencies in other countries, or 3) you may contact the regulatory authorities of the countries in which they established their registered offices, from their limited information in their website, they had operations in USA and Zurich - big countries. So, it should not be hard to contact them or email them directly with all your supporting evidence.

be2 will find it hard to substantiate their claim against you - Ann because their selling practice itself may be illegal. They do not come with clean hands - how can they claim the money back from you in a proper legal way? They don't even stand a slight chance to get a court order against you based on their selling practices.

So, do not worry, Ann, we are all on your side

Byt the way it is the same company too Be2 and im now at my wits end worrying about howe this is going to pan out

Would appreciate any advice anyone can give me

Thanks
Ann

I am now goin throught the same as you but they never got the 149 as i didnt have enough funds in my bank. They say I must pay and that i made a contract with them. This is all because i took the trial perios for 5.00 then they said it automatically renews and I owe them and they will persue it.

Can anynone offer me sound advice here if any on what I can do legally?

Thanks
Ann

I had the trial too. It is only for a limited time. Be2 states that it will be renewed with a longer subscription! So need to be careful if you don't want it longer to cancel it on time.
In the first weeks I got quite some nice contacts. So i don't think it's a fraud!

i had similar experience with this be2 company here in Hong Kong

I agree, this is a fraud place, thay advertise with a sertain amount pr month, but the take the amont for the whole year from your account. This give you no option than to stay there or whatever deal you went for. If you want out your money is lost. My advise is to stay clear of this site, they are just scammming us all. And by the way, fellows, there are thousands of woman there that just want money from you.

Dear Ms Smith,

I´m Michaela from be2 and just read your comment. I´m sorry to hear you had problems with your cancellation process. This is important feedback to us and we take it very seriously. You are welcome to send us your story to opinion@be2.com. Please share your username with us so that we can investigate what happened.

Best wishes,
Michaela

This company needs to be investigated, closed down and money refunded to customers. I have had £149.94 taken out of my account without my permission and have had to stop my debit card.

You are matched with the members registered in your country. Photo is optional and you can ask the person whose psychological portrait suits to you to attach photo and open to u. There is 14 millions of members registered!

Hi Im a 45 year old lady who thought this looked like a more detailed & confidential way to meet a guy than other websites.
I have just paid 140 dollars & now realise that the whole thing is a scam. Im lucky if i can see 20 matches for men age 39 - 50 throughout the world! Most have no photos, and few have much detail. Judging from the amount they spend on advertising you get impression its a legitimate company with hundreds of clients. I wish this company could be closed down for false advertising.
I am dreading trying to stop the automatic payment from my credit card, it sounds like a nightmare!

BE2 is total bull ###! YOU CANNOT CANCEL YOUR MEMBERSHIP BY YOURSELF THOUGH THEY STATE YOU CAN!
CHANGE YOUR CREDIT CARD NUMBERS ONLY WAY TO STOP THEM!

I agree fully with the comments regarding the Be2 dating site. I am also concerned that they are fraudulent but am in the process of trying to communicate with them. Although they respond they are mostly automated and do not address ones actual concern. I have tried to get the contact number but got a response that that they are currently upgrading their contact centre and is therefore not able to communicate to me via phone. Strange if you think how they advertise themselves.