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CB Dating and Personals Benaughty.com Unauthorized use of credit facility
Benaughty.com

Benaughty.com review: Unauthorized use of credit facility 186

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Author of the review
7:13 pm EDT
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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I was offered a 3 day membership trial period if I submitted my credit card details and paid 3.99GBP.
After the 3 day period, I was not satisfied with the site, So didn't bother investigating it any further.
A few weeks later I checked my bank balance and noticed 3.99 plus 24.99 GBP had been debited from my account from the above company.
After notifying them asking for my money back, they refused saying I had used their site and had not notified them in advance to cancel my membership. They would however not withdraw any further funds and my membership would be terminated from immediate affect.
I had never requested ot authorized them to a month membership fee.
I tried getting the transaction cancelled with my bank-they said it would involve cancelling my debit card, which is an inconvenience at this point.
I therefore have no option but to take the matter up with small claims-again a waste of my time, so it looks like this company has succeeded in stealing 24.99 GBP of my money.
How many more people will they scam in this manner before they are removed from trading online?

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

186 comments
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Tania Olsen
US
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Aug 27, 2019 2:40 pm EDT

Please remove photos as soon as possible I have children family please help me

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Kowan28
MY
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Aug 31, 2019 9:08 am EDT

I want to delete my account because i don't like anymore

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BeNaughty
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Sep 30, 2019 9:23 am EDT
Replying to comment of Kowan28

Hey! Your account was removed. Regards, Moderator

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Tania Olsen
US
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Sep 03, 2019 12:01 am EDT

m beNaughty com has photos of me on there web site with fake details with no permission I need them all to me removed please. Photo number is Frg533tt33t26 please help. Age 26 there's 2photos on there medium size brown hair fairish coloured skin also the details emails and all information connected to those photos are fake those photos were neverr

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Nicnicnic
US
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Sep 09, 2019 5:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

It is all fake and robots. Illegal scammers

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BeNaughty
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Sep 30, 2019 9:25 am EDT
Replying to comment of Nicnicnic

Hey!
We will certainly look further into your query and use your feedback to improve our service. We are always looking for members' feedback as a way of ensuring that the websites are of the highest quality possible, so we thank you for providing us with your opinion.
Should you have any other suggestions, please do not hesitate to contact us again
Regards

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ggjsl
US
Send a message
Oct 21, 2019 3:18 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i chose the three day trial and i'm ok with paying the fees for the three day trial but then it's telling me that i signed up for a 1 month renewable subscription but i didn't and i want to cancel it now and i can't what can i do?

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Russell Bishell
US
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Oct 26, 2019 7:31 pm EDT

Have problems signing into my paid for account

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Rafi22
US
Send a message
Nov 10, 2019 2:51 am EST

Hallo,

I signed up for the 3 day trail paid for it. Now it kicked me out and i can't log in anymore. All my Information are accurate. As well I never received the email to verify my account.
Help me ASAP or I cancel

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Leancu Marius
US
Send a message
Nov 11, 2019 3:49 pm EST

Hello i made an account on benaughty.com and payed a 3 days trial and now i can t cancel anymore repeat billing, , my account name is nicebodl1 pls stop takink my money, , , i want to stop repeat billing

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Leancu Marius
US
Send a message
Nov 17, 2019 6:52 pm EST

Hello i made an account on benaughty.com and payed a 3 days trial and now i can t cancel anymore repeat billing, , my account name is nicebodl1 pls stop takink my money, , , i want to stop repeat billing
I tryed to DEACTIVATE IT but i m not receiving any password on emal

Pls stop repeat billing.

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Tyron Lathwood
ZA
Send a message
Nov 23, 2019 10:09 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I am trying to cancel the subscription but I haven't received any emails or communication. I have tired several time, if I can't have this resolved I'll be reposting the website for Fraud and theft.
They are so unprofessional Nothing is worse than making people feel unsafe on your website! You are totally disgusting!
Worst site ever

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Siddha Siddha
US
Send a message
Dec 08, 2019 11:24 am EST

I think, it's a fake app to earn money... basically we are in the intension of hookup in this website.. that's what Ur ad too in online...but I can't find nothing like that...nearby me ...I got no woman's like so...

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BeNaughty
Send a message
Jan 02, 2020 10:32 am EST

Hey!
We will certainly look further into your query and use your feedback to improve our service. We are always looking for members' feedback as a way of ensuring that the websites are of the highest quality possible, so we thank you for providing us with your opinion.
Should you have any other suggestions, please do not hesitate to contact us again.
Regards

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Dark25
AT
Send a message
Jan 11, 2020 7:40 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I cant cancel my membership please stop this

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Samuel Eniola
US
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Feb 01, 2020 10:12 pm EST

Please sir/ma, I need a refund as I have deleted ma account

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BeNaughty
Send a message
Mar 06, 2020 5:44 am EST

Hey! Please, contact us back via [protected] so we can investigate this case and assist you properly.
Regards

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fedupwithbenaughty
US
Send a message
Mar 07, 2020 7:59 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I am trying to unsubscribe from your subscription at benaughty

This is incredible, I can't get to contact the phone I am supposed to to unsubscribe

Please remove me ASAP, this is harming my personal life

My customer ID: [protected]
Use nabo76

Thanks

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DAVID LESLIE 1974
US
Send a message
Jul 31, 2022 9:02 am EDT

The hoops they make you jump through to cancel is scary, I did everything they asked called and the guy offered free 3 day i told him i dont want anything just cancel. he said ok , so today guess what I have a charge om my card.

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Nicola De Lisi
US
Send a message
Oct 02, 2022 4:13 pm EDT

I bought a week service at 11.39 pound, but even after one week I was charged twice for 47 pound, and I deleted my account after already a week. this is a fraud.

My email is: nicodelisi@hotmail.it

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rwj992
Denver, US
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Oct 11, 2022 8:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I want my repeat billing cancelled immediately. There is also an unauthorized charge on my account.

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commanderblack (COMMANDERBLACK33)
US
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Oct 23, 2022 9:31 am EDT

I signed up for the 299 and goes for 7 days I didn't like it because it was too many pop-ups too aggressive add-ons I didn't want then I couldn't get the refund for the 5.99 and then I told you guys to delete my account it took four people to actually delete my account I kept on telling me I wasn't going to get charged and I got charged 13.99 and never authorized they refuse to give me get me to a supervisor I asked for supervisor I got some other rap the agents kept on over talking me and repeating the same script over and over and over the last agent I talked to told me on the recorder call on both ends mine and hers that one of her colleagues is going to give me a refund of the 1399 and then later Nicole she tried to backtrack on that I have several emails saying that my account is canceled and these are all

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Afiq Syazwi
US
Send a message
Nov 01, 2022 2:47 am EDT

My card has been charged for an auto renewal of subscription. I tried to cancel the subscription but the site give to unsubscribe is inaccessible. Kindly contact me as soon as possible as I very much would like to unsubscribe as i have not used the service AT ALL and yet I am being chargef. Thanks.

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김상헌
US
Send a message
Nov 06, 2022 1:43 am EDT

3일 트라이얼 : 2022년 10월 23일 22시 06분 43초

첫 결제 : 2022년 11월 23일 22시 08분 37초

나는 분명 첫 결제 전 정기결제취소를 신청했다.

정기결제취소 되지않았고 정기결제 취소/환불 을 원한다.

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Jayb5432
US
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Nov 12, 2022 4:46 am EST

I have tried to deactivate my subscription and automatic billing through the steps online but at the end it tells to me to call a phone number that doesn't work. Please can somebody assist me in canceling my subscription.

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kiennt1803
Perth, AU
Send a message
Nov 19, 2022 3:40 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I was cancelled all auto-recharge on my account but it's still charged me on this month. Almost account in here are fake and the price is too high.

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Ahmedilyas
London, GB
Send a message
Nov 23, 2022 6:48 am EST

Remove me completely from this website, please.

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Ahmedilyas
London, GB
Send a message
Nov 27, 2022 12:17 am EST

I was offered a 1 day membership today if I submitted my credit card details and paid 0.99GBP.

On the exact same day,I was not satisfied with the site, few hours later checked my bank balance and noticed the £0.99 plus an extra £23.08 gone.

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Darin07
Kettering, GB
Send a message
Nov 29, 2022 7:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

You have debited my account of £100’s of pounds, illegally.

I have sent numerous emails to cancel and tried calling . No response!

If I am not refunded in full, I will take this much further!

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Fagorz
US
Send a message
Dec 06, 2022 10:03 am EST

Dear sir,

sub: Membership (refund my payment)

I have already cancel the subscription and remove my account on Oct 26,

But I still got charged on Nov 22

Please give me the refund for this.

Thanks,

Jeremy

ticket ID [WRG-[protected]]

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Eddhim928
Vancouver, CA
Send a message
Dec 18, 2022 8:33 am EST
Verified customer This complaint was posted by a verified customer. Learn more

On the date of 11/12/2022

I signed on the dating site benaughty and there is noway to cancel the repeat billing and remove my account my user no is [protected]

Please help !

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tobenna
Coventry, GB
Send a message
Dec 25, 2022 5:44 pm EST

I wanted to use the three-day trial and I got charged for a monthly subscription. Also, as I want to delete my account, it takes me to my billing history, My account name is tobennaonyeo2v

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Danny Gonsales
portland, US
Send a message
Jan 05, 2023 2:46 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I signed up for BeNaughty for the 3 day trial, but it turns out I’m going to be charged every month and that is definitely not what I want. I am just asking if i can please find out a way to not be charged. I don’t want this subscription because I simply don’t like this website and i have found someone that I started dating.

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Chris Pietersen
US
Send a message
Jan 15, 2023 4:26 am EST

On 7 January 2023, an amount of $74.05 qaa deducted from my visa account. The narrative of the deduction is: act.benaughty.com [protected]. Acquirer: 8522

I am certain I unsubscribed from the dating site with reasoning I've found someone.

This amount is unsolicited

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Vilmos Tóth
US
Send a message
Jan 23, 2023 4:21 pm EST

And this is my ticket ID: [NLI-[protected]]

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Vilmos Tóth
US
Send a message
Jan 31, 2023 9:05 am EST

Hi i wanted to cancel my subscription and delete my account but the site says "thank you for being with us"

I dont wanna renew subscription after 3 days trial

Please fix this because if dont i will contact my bank to ban this renewal i dont think thats the way for the customer

My User ID: [protected]

My subscription ID: [protected]

2023.01.23

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Yaleforks
Durham, US
Send a message
Feb 05, 2023 12:49 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Unable to cancel recurring subscription, nobody picks up the phone number given when attempting to stop the cancellation. This site is nothing but a scam

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Raaaaad
US
Send a message
Feb 15, 2023 6:32 pm EST

I've been trying to cancel my billing and it hasn't stopped I'd like to cancel the billing because the site doesn't even have like anyone real I'm getting close to just suing it claims that it'll be done within an hour but hasn't been resolved it needs to be stopped cause I need the money

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Willis so
US
Send a message
Mar 11, 2023 9:28 am EST

我按照退訂流程,但還是沒有辦法退訂,我希望可以把我的訂閱方案給取消掉,然後一直發垃圾郵件,希望能幫我快速解決問題,感謝

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GerardMcdermott
Glasgow, Ascension
Send a message
Mar 12, 2023 5:54 am EDT

I paid your fees last night and not able to even send any messages im not able to chat to anyone ! Why is that if you can sort the problem please refund the money.this is my code [protected] i joine on 1st march

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cainjake2
US
Send a message
Apr 02, 2023 6:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

So many fake people on there so I decided to cancel repeat billing but the final step won’t work the billing doesn’t cancel

Can this be solved please it seems impossible to cancel membership on the site and I don’t want to be charged next month

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Teddy33
Kuala Selangor, MY
Send a message
Apr 02, 2023 8:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pretty sure that be naughty is a scam, can't cancel the subscription and remove account.

User id: [protected]

Start on 17/3/23. Please do the cancellation, if not I will just call the bank for fraud.

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Muhammad Farid Tumiran
US
Send a message
Apr 04, 2023 6:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hai i want to cancel my subscription for

User id: [protected]

Email: mfaridtumiran13@gmail.com

Ticket id: [DPD-[protected]] immediately today..

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