The level of unprofessionalism at Bench craft Company is astounding unacceptable and sick. Our office manager called to speak with the sales person from Bench Craft Travis S. for a refund for a previous charge since we did not intend to renew our advertisement never signed any paperwork or made an agreement. He then proceeded to engaged in a disgusting fight with our office manger where he threatened to beat the [censored] out of him called him a motherf**cker said he was a real man not telemarketer making real deals and we probably couldn't afford it that's why we are asking for our money back. He berated him and all with an air of superiority and just overall disgusting behavior. We did speak to a manager and he "apologized" for Travis's behavior and said maybe they will have him take a day off. Really? You have this kind of disgusting behavior exhibited from one of your employee's and your response is well we will talk to him and maybe have him take a day off. Buyer beware this is the kind of treatment you can expect from this company when you don't want to renew. Utterly disgusted and disappointed, never in my entire years of life have I experienced someone speak to one of my employees in this manor and potential customers should be aware of this. Oh and by the way he also mocked that we might leave a bad complaint but we lost and would never get our money back. Well Travis I hope this "company" will actually hold you accountable for your actions. You should never be in customer facing position again if this is how you treat people. Hopefully they terminate this disgusting individual and try to improve as a company.