Menu
For Business Write a review File a complaint
Benco Concrete Customer Service Phone, Email, Contacts

Benco Concrete
Reviews and Complaints

www.bencoconcrete.com

Learn how the rating is calculated

2.6 4 Reviews 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Benco Concrete Reviews 5

ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Benco Concrete Benco Concrete power-washed and re-sealed our stamped concrete patio and we were delighted with the result!

Benco Concrete power-washed and re-sealed our stamped concrete patio and we were delighted with the result! They did a great job and paid close attention to detail. Sheldon even had a cool idea to add a darker border, which looks awesome. We're really happy with how everything turned out.

Read full review of Benco Concrete
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Benco Concrete They took my money but didn't do the job

They took my money but didn't do the job. I had a bad experience with their worker Alexandre R. He's not reliable, always making excuses and trying to push things. He came and dug a hole in my backyard right away, making us trust him to take our money. He said he would come back the following week to pour the concrete, but that never happened. Now we're stuck with a big problem because we have kids in the area. It's summer and all the other contractors are busy, so we can't even hire someone else to fix the mess he left behind.

Read full review of Benco Concrete
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Benco Concrete Benco concrete took my money and said they'd come in 12 weeks, but they didn't show up for 6 months

Benco concrete took my money and said they'd come in 12 weeks, but they didn't show up for 6 months. When they finally finished paving my driveway, it doesn't drain properly when it rains. The water just sits there, and Sheldon said there's nothing he can do about it. Other concrete companies I consulted said his work was sloppy and that the drainage issue is his fault. Benco also got concrete all over my house, and when I brought it up to Sheldon, he said my house was already a mess and it wasn't their fault. They charged me 150% more than their initial quote without mentioning the increase beforehand. Sheldon insulted my family and my home, and the quality of their work is really poor.

If you confront Sheldon about his shoddy craftsmanship, you'll see his true colors, and it's not a pretty sight.

Read full review of Benco Concrete
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Benco Concrete I asked a bunch of concrete companies for quotes to do a bunch of stuff at my house like the front porch, front walkway, side walkway, making

I asked a bunch of concrete companies for quotes to do a bunch of stuff at my house like the front porch, front walkway, side walkway, making the driveway bigger, and a new garage floor. I liked Sheldon right away because he knew a lot and gave me different options that made sense for my house and were cheap. I paid the deposit in February and we wanted to start in May. But because of COVID, we had to wait until July. The Benco crew had some problems at first, like working in a heat wave and one of their machines broke. I don't know how they worked in the heat and with the broken machine, but they did a lot of extra work. Sheldon had to rent a compressor/jack hammer to finish the demo work and some of the concrete in the garage was thicker than expected! It was a big mess and took longer than planned. It was frustrating sometimes, but Sheldon communicated well and fixed any concerns I had. There was a mistake on the side walkway, but Sheldon had his crew fix it the next day. In the end, Sheldon stuck to the contract and didn't charge extra, even with all the problems. Everything looks great and we're really happy with the work. Our neighbors like it too and even some contractors stopped by to talk about how they made the concrete look so cool. Thanks Sheldon and crew Ed, Chris, Blake, and Jerry - you guys did a great job!

Read full review of Benco Concrete
Hide full review

Benco Concrete Complaints 1

ComplaintsBoard
G
Verified customer This complaint was posted by a verified customer. Learn more

Benco Concrete On March 19, Benco Concrete signed a contract with me to replace my asphalt driveway with an Aggregate concrete driveway

On March 19, Benco Concrete signed a contract with me to replace my asphalt driveway with an Aggregate concrete driveway. The work was completed in June , and we agreed to make the payment in December . However, within a month, we discovered a hole on the driveway and I reported the issue to *** who is the owner of Benco Concrete. *** assured me multiple times through text messages that he would come and fix it. We continued texting back and forth for over a year, but he never provided a solution or repaired the driveway. According to the warranty, his work is guaranteed for at least one year, and the defect was identified within a month of the completion of the project.

Read full review of Benco Concrete
Hide full review

Is Benco Concrete Legit?

Benco Concrete earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Benco Concrete to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Benco Concrete is known for their high standards and safety. If you're thinking about dealing with Benco Concrete, it's wise to check how they handle complaints.

We found clear and detailed contact information for Benco Concrete. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Benco Concrete has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Bencoconcrete.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Bencoconcrete.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Benco Concrete protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Benco Concrete has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

About Benco Concrete

Screenshot Benco Concrete
Benco Concrete, a reputable company in the construction industry, is known for its exceptional services and high-quality concrete solutions. With a strong presence in the market, Benco Concrete has established itself as a reliable and trustworthy provider of concrete products and services.

One of the key factors that sets Benco Concrete apart from its competitors is its unwavering commitment to delivering top-notch results. The company takes pride in its team of highly skilled professionals who possess extensive knowledge and expertise in all aspects of concrete work. From the initial planning and design stages to the final execution, Benco Concrete ensures that every project is handled with utmost care and precision.

Benco Concrete's dedication to excellence is evident in its use of state-of-the-art equipment and cutting-edge technology. By leveraging the latest advancements in the industry, the company is able to deliver superior results that meet and exceed client expectations. Whether it's a small residential project or a large-scale commercial undertaking, Benco Concrete has the resources and capabilities to tackle any concrete-related challenge.

Furthermore, Benco Concrete places a strong emphasis on customer satisfaction. The company understands the importance of clear communication and collaboration with clients throughout the entire process. By actively involving clients in the decision-making process, Benco Concrete ensures that their specific needs and requirements are met. This customer-centric approach has earned the company a solid reputation for delivering personalized solutions that cater to individual project goals.

In addition to its exceptional services, Benco Concrete also prioritizes safety and environmental responsibility. The company adheres to strict safety protocols and regulations to ensure the well-being of its employees and stakeholders. Moreover, Benco Concrete is committed to minimizing its environmental impact by implementing sustainable practices and utilizing eco-friendly materials whenever possible.

With a track record of successful projects and a strong commitment to excellence, Benco Concrete has become a trusted name in the construction industry. Clients can rely on the company's expertise, professionalism, and dedication to deliver outstanding concrete solutions that stand the test of time. Whether it's for residential, commercial, or industrial purposes, Benco Concrete is the go-to choice for all concrete needs.

Overview of Benco Concrete complaint handling

Benco Concrete reviews first appeared on Complaints Board on Jul 2, 2023. The latest review Benco Concrete power-washed and re-sealed our stamped concrete patio and we were delighted with the result! was posted on Jul 2, 2023. Benco Concrete has an average consumer rating of 1 stars from 5 reviews. Benco Concrete has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Benco Concrete Contacts

  2. Benco Concrete phone numbers
    +1 (519) 998-7631
    +1 (519) 998-7631
    Click up if you have successfully reached Benco Concrete by calling +1 (519) 998-7631 phone number 0 0 users reported that they have successfully reached Benco Concrete by calling +1 (519) 998-7631 phone number Click down if you have unsuccessfully reached Benco Concrete by calling +1 (519) 998-7631 phone number 0 0 users reported that they have UNsuccessfully reached Benco Concrete by calling +1 (519) 998-7631 phone number
  3. Benco Concrete emails
  4. Benco Concrete address
    23 - 500 Fairway Rd S Unit 127, Kitchener, Ontario, N2C 1X3, Canada
  5. Benco Concrete social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.