Our Berkline recliner hasn't been right since the day it was delivered . It lays way back even when your just sitting in it, like your looking at the ceiling. Have called numerous times for repair and are unwilling to send anyone to repair it. The last time I called they told me there was nobody to do repair work, so I called Berkline and got no answer, then emailed them and still no response
The complaint has been investigated and resolved to the customer’s satisfaction.