Better Built Garages
Reviews and Complaints

Technician did a good job, was fast, efficient and courteous. Would recommend company.

Courtesy. Excellent knowledge of equipment. Fully explained. Highly recommend. They originally built my garage about 20 yes ago

I love the quick response *** gives when you have a concern. Service doesn't stop after installation.

Professional company. Got right down to business. Garage was completed in one day. Everything was done to my liking &#***;.

I contracted with better built to have my garage torn down and a new one built. They told me the garage would be built 2 weeks after the cement was poured. It is 4 weeks on Thursday. I called and they told me pretty much too bad we won't be there until the week of December 6th we have big jobs and yours is a little job. They were rude and acted as if I am the one in the wrong. I am paying for a storage pod that is costing 300 dollars a month and when I asked them about they basically said too bad read your contract. Very disappointed and I wish I would have contracted with someone else!

Their materials are very cheap. I wouldnt hired them anymore. Their prices may be a little cheaper but their materials are very cheap.

The entire Better Built team was very helpful during the planning and construction of our new garage. Our primary contacts, whose assistance was invaluable, were very prompt and helpful at every step of the process. Highly recommend Better Built Garages!

Wonderful company nice price and hospitality *** thank you for being so professional and courteous

Great staff to talk to, helpful, informative, and straight to making sure my needs were taken care of.

We are happy with our new garage by Better Built. Bert was the best part of the whole experience. He is such an asset to his company- he incorporates his knowledge and experience while always showing patience and kindness. Bert has been wonderful through the whole process- guiding us, helping us, and answering any questions or concerns we had, every step of the way. We are so grateful for everything he has done for my Mom and me. Thank you Bert. -Mary *** and Meghan

I hire better Builders to build my new garage to replace my old garage. I from the beginning told them that had City violation on my garage. Therefore salesperson Sheena told me don't worry in 30 days we'll build the garage and inspection will be passed we closed the contract August until this time and day, they haven't finished with my electrical and fail inspection. Also refused to give me receipts for my payments or future payments. Therefore how do they want to get paid if they're not willing to give proof of payments. I will not recommend Better Builder garages at all there are not professional and not responsible at all and their staff members are very rude.

If I could give zero stars, I would. Please do not contract with this company. They have no respect for their customers, customer service is deplorable, and they tell you nothing but lies to get you to sign a contract. I have been hung up on, cursed at by their representatives, and lied to from the beginning. I signed my contract at the end of September and I am still waiting for my garage to be built. I was assured by their salesperson that my garage would be built and completed by the end of October. Today is November 16th, and I am being told it will be at least another month, if not longer. They have no compassion for the stress and anxiety that comes with having your home exposed to potential intruders who could enter your yard and steal your belongings. They are only interested in your money and fail to deliver on their promises. Unless you are okay with waiting for a garage for four to six months, I highly suggest you look elsewhere to spend your money and avoid this heartache.