Better Homes And Gardens
Reviews and Complaints

I purchased a bronze color foaming soap dispenser from Wal-Mart. I used it for a week before the top wouldn't return to the up position. I am thinking the spring is too weak. I had to throw it in the garbage as I no longer had the receipt. I am afraid I would be wasting my time and money to buy another one. Really disappointed. Has anybody else had this problem?

I recently purchased one of your Canopy Bradford Toothbrush stands in brushed nickel toothbrush holders from Walmart. Once I took it home and started using it I realized what a poor design this item was. My primary complaint is that when you put your toothbrush into the holder it immediately slips down the side and falls onto the counter. This happens with both the manual and thicker handled battery toothbrushes. There is no lip on the bottom portion to keep it from falling out in addition to the fact that the bottom is smooth and the wells where the toothbrush rests are not very deep which also increases the problem.

Unfortunately, this product design has not performed well and I am seeking a reimbursement or a better quality replacement for this item since it has already been used and Walmart will not return it without a receipt.

I look forward to your reply and a resolution to my problem. Please contact me at the above address or by email [protected]@gmail.com

I have tried repeatedly to cancel my magazine subscriptions both in writing and online and I am still receiving them. This has been going on for over 6 months and I'm tired of them not listening to me. I have no time for the magazine e so it is just a waste of time sending it and I'm not going to pay for something I don't want. Can anyone make them stop sending g these?

In Oct.2018 issue, I would like the name of store or company that has displayed 2 arm chairs in picture.I love them, they are a tan chair with triangles on them, on the right side of the page. Kathy Barnes wrote the article and would appreciate any help you can give me.Did see any credits on who sells the furniture displayed.
Would love to see credits on furniture when used in pictures . Small town readers need to know where to go to buy furniture they like as seen in this great magazine.

Carolyn Holloway

Love the look, but the nape is less than good quality. Fussy in several areas. Only walked on with socks or indoor slippers? I thought buying a product from Better Homes and Gardens company would be a good bet, but I don't know what happened to this product. Very disappointed with the wear and quality of this rug. Is there anything that can be done? I bought it on 6/06/18, but didn't put it down until end of June. Should not be rolling nape after short time. This happened after about 3 months, but am just now able to notify you as I didn't know where to make complaint. Thank you for your time and attention to this issue.

I live in a duplex lorded over by a man who says he is from Better Homes and Gardens.

This man has allowed black mold to continue to grow for over a month, due to poor ventilation in the bathroom. His maintenance people are constantly lying to him and me. Yet, he simply and lazily allows the issue to go unchecked.

I can provide documentation.

I intend to file a complaint about my neighbors, who have had the police visit them for 2am noise in the past. My landlord is not trustworthy, however.

He has offered us a refund of our deposit and release from our lease, but who can afford to move over and over - and especially during the cold months?

Hoping bhg has a higher standard, I am alerting you to your agent's behavior. Please respond to my email. I will gladly provide more information.

I purchased a set of queen bed sheets. I bought them from Walmart about 4 months ago they were a beautiful light blue color with the elastic band all the way around the fitted sheet. I loved them until they started to fray and now have become holes (two) I know that sheets are supposed to last longer than 4 months. I dont have the money to replace them and wondering if I could get a refund or at least a discount on new ones.

Just brought this product at Walmart because I wanted one so this was to be until the one I did want did get shipped and then this was going to be placed in our guest room but now that can not happen because it has worked for less than two weeks, and now I can not get the item to turn on for the mist. The lights will go on but nothing else. I have used this just a few times and now unfortunately I can no longer return the item..

I purchased 8 of your towels from Walmart maybe 6 months ago. Every single time I wash them, they leave fuzz on my other laundry. Even though they have been washed multiple times, they are still doing this. These are the WORST towels I have every bought and totally regret buying them. Since I gave my very good white towels to my daughter, I can't just ditch these towels. Very displeased!

Good morning, I recently purchased a better homes and gardens piece of furniture. Model # 9223gywm as I was putting the shelf together a longer
Screw went through the door on the cabinet. Ive been trying to find a way that I can simply order a door for this specific model. Please help! I cannot return this item to the store, and they won't sell me the specific piece I need. Thanks for your assistance in this matter!

Valued customer

I received a wax warmer from my sister who has since passed away. And The electrical wire that is attached to the bulb has started turning black and brown from the wires burning is what it look like. I would like to replace the inside part of the wax warmer that the bulb goes in. And I'm afraid to continue using it because of the possibility of a fire.
Can you send me the replacement parts.
I'm not a company, I'm a consumer
Thank you
Penny Watts
1301 So. McAdams Road
Rockville Indiana
47872

I purchased the 27x70inch Leaner Mirror in Rustic gray with pewter finish on 10/6/2018, I purchased 2 mirrors on the stated date. As we got home and placed the mirror using the exact directions on the back of the stated item and anchored it using a stud in the wall as the mirror is very heavy. The mirror did stay placed where anchored for about 20 minutes. Then as my 3 year old daughter was brushing her hair in the mirror(not touching the mirror) and it fell onto her right off the wall causing injuries. After we tended to my daughters needs the following day we were able to assess the cause of the mirror falling. I was advised at this time not to submit the injury pictures but the attached picture below is the faulty mirror where the screws seemed to be rotted and came right out of the product causing it to fall. I have been advised not to say anything further but I feel strongly compelled to say the following: I highly recommend that you contact the Indianola Iowa Wal-Mart STAT and hold any further sales on these mirrors until they can be further assessed. With the weight of the mirror as well as the size, we were VERY lucky that the injury was not irreversible. I am hoping this will not happen to anyone else, especially since we followed the manufactures EXACT assembly directions to ensure our families safety. I am sure you can understand the use of the CAPS(as it is mentioned to refrain from using) this has been very traumatizing for my daughter as well as our family and I feel it could very well have been avoidable with proper inspection/testing of products. I would appreciate a prompt response with your intentions on resolution. Thank you for your time. My email is [protected]@aol.com

Hi! We bought a BHG 8 cube organizer-Espresso and one of the sides was broken (I attached pictures). Is there a way to get a replacement part? We received it from Amazon from your supplier Alphaben on September 12. They could not help us when we told them it was damaged. We do not want to take it apart and have to return it all. We would just like a replacement for the one broken side panel please. Is this possible?
Thank you,
~Miiko
Order# [protected]
My email address is [protected]@hotmail.com
Cell: [protected]
Miiko Earley

I purchased this blanket at Walmart for company that was coming. I washed it and it disintegrated into a million giant lint balls. I didn't keep the receipt so I'm stuck with it. This is completely unacceptable and you should never sell a product that is so obviously poor in quality that it can't even be washed without falling apart. I'm sure these kinds of these are tested before putting on the market, so why was it put on the market under your label when you knew it was completely awful?

Why have you discontinued the jeweled damask quilt & shams? I bought it & loved it but my husband took sick. I couldn't use any nice quilt or bedspread on the bed so I sold it. BIG mistake. After my husband has passed away & I tried to buy it but found you had discontinued it. Why? Everybody loves that quilt. I would give anything to have another one queen size. Please bring it back!

Wanted to know why I can not find any mulberry wax melts or candles? I usually can find it at Wal-Mart. Has this been discontinued and why? It is so popular! Very upset!
Any information would be greatly appreciated. My address is 10000 Bradley Rd. Creole Al. 36525, I am not a business just a customer.
I have read a lot of customer reviews and all have wondered the same thing!

I had a candle setting on my counter top yesterday so my granddaughter could not get to it and I notice instead of the candle stop biting after the wick was gone it kept burning and I notice this by Whike I was eating in the other room I heard a pop and the glass had broken and it was still burning and it burnt my counter top and split it open and I think I should get some compensation for this problem I have always brought these candles this is the first time this has ever happen

I purchased this set on April 27 of this year for my deck. The surface started peeling almost immediately and the wood is splitting and cupping! I have cover it with water proof covers when weather is rainy and in the overnights. I went back to Walmart to return this set because it looks horrible! They told me they have a 90 day return policy and it was 120 days and told me to contact the manufacturer, so I am doing this! I want my money back! This set looks like it's 10 yrs old, not 4 months old!
This is an outside set, it apparently should not be aold as such since it can not hold up to summer heat and humidity. The only good thing about this set is the cushions, they still look right out if the box ( as they should being only 4 months in use!)
Please honor my request for a full refund and take this awful furniture back!

Is there anyway I can purchase this candle-scent? It is no longer available at Walmart and I really want it. I would seriously buy every one available. I look for this scent every year at Walmart and have not been able to find it in 3 years. Please tell me there is something you can do to help me out. Can you give me the scent notes so I could try and recreate it myself.