Better Homes And Gardens
Reviews and Complaints

I bought a queen set of Better Homes and Gardens sheets. Within months, the fitted sheet began shredding. I attempted to sew the rip, but the material was so shredded that I was unable to repair. I would like to return the sheets to you for a replacement set. Please send me a return address to send the defective sheets. My address is Hollis Cannon, 1013 Marshall Ave, South Boston, VA 24592. Phone [protected]

The President and "First Lady" are in London. Have you noticed her persona and beautiful wardrobe? What a classy representative of the U.S. We hover and fawn over the wardrobe worn by the Queen's family, etc. but Better Homes & Gardens has completely ignored our First Family. Why haven't you shown the gardens, toured the inside of the White House, (you ignored the Christmas decorations this past year) and followed the activities of our First Lady--she has her own agenda for good, but no one recognizes her talents. I am so disappointed in your dislike for the First Family and your blatant disregard for their contributions to our nation. This also includes Good Housekeeping and other women's magazines which you would like us to buy. Break the mold: Be the first women's magazine to give attention (without political bias) to our First Family. Lois Thompson

I have several of the BHG 8 Storage Cubes in Rustic Gray. I love the pieces however a few of the shelves have broken and I have had the units for just 6 months.in addition when I purchased these I assumed I would be able to purchased the fabric or wicker container that fit your storage units. I have been trying for over 6 MONTHS to find the baskets and WalMart does not have them. Can you please tell me where I can find them? It is very, very frustrating to not be able to find them. I bought some at Target however they are larger and it makes the unit look not as nice and each time I look at it I am more frustrated.

My problems are these:

I need to purchase replacement shelves 4 in total in Rustic Gray

Need to find storage containers/wicker or fabric in grey/white

I would also like to purchase the iron legs you know have for these shelves (8 cubes) for my units.

I purchased your products because I like the quality of your items. I have a love seat, coffee table, shelf..

Please help me it is really frustrating..
Thank you so much
Karen J Rosenthal
[protected]@gmail.com

I bought your outdoor Edison lights 2 strands at Walmart the end of March. I put them up and now I am noticing that there is condensation in the bulbs and standing water sitting on the bottom of the bulb. I have other lights from Home Depot and this is not the norm. I dont have the boxes so I can no longer bring them back to the store. I am worried that when I turn them on they will explode and hurt someone. I have 2 strings and they are both the same.

I called BHG and they gave me the number for Walmart, evidently they make the product and put BHG logo on the sheets. I tried to take the bottom queen sheet back, but they only guarantee product for 3 months. It was absolutely clear that the sheet had a defect in manufacturing, but since it was over 3 months (probably 7), they refused to replace the sheet. If you are going to let someone use your corporate name, you need to stand behind your name. I would like the bottom sheet replaced as they were not cheap.

I recently purchased a Better homes and gardens lunch box bowl with the compartments and spoon and fork. I was very excited to use it but the handled popped off. 2 were missing completely and the other broke off when closing the bowl. Like i said i liked all the features having the utensils and ice pack it was going to make an easy way with more convinced when packing my daughter's lunch. I am a little upset sithbit being broken.

I recently purchased you variety pack of tomato seeds at Walmart. I opened the packs and all were good but my Cherokee purple tomatoes was empty of seeds on opening. Could you please resolve my dilemma as I was looking forward to planting these seeds this season. I can give you the package numbers so that this might not be a repeat issue for other customers .
Lot# 10cp packed for 2019 sell by 12/2019
Product of USA 3

I have been buying your wax cubes for over 5 years, or there aqbout from walmart, and never had a problem until now. I buy 5 to 8 sifferent packages of the 6 cube packages, every month like clockwork, and this time I buy 4, and I dont know if they were old or what but there was absolutely no smell or aroma to them at all. I am very dissappointed and dont know if I should try to find another brand, or what. But I thought I would send this and see if you help your customers when things like this happen

We recently purchased 2 - 16 piece handcrafted stoneware dinnerware sets from Walmart and are very dissatisfied with the quality. They chip with just the slightest contact. As of today 7 plates are chipped and one broke completely. The dishes are not handled roughly . On one occasion, a plate chipped in the dishwasher during it's cycle just from the vibration action. I would like a refund or replacement with a different style. I would NEVER purchase these again. I attempted to send a photo but your site says it's too large.

To talk to a live person at Meredith is 877-292-1504. If you get no where with the Representative ask to speak to the manager. I bought a bundle package of 4 mags. Taste of Home, BHG Rachel Ray and Martha Stewart thru Magazine.Store. They sell from different publishers ToH is sold thru another pub. Take pics of all transactions as I did thankfully.

We bought 2 -20' strings of the outdoor led patio lights in the fall of '18 from Walmart. They are the Better Homes and gardens brand. They initially began to get dim and now they no longer work at all. They don't seem to be weather proof. I called Walmart and they won't stand behind them and Better Homes and Gardens customer service doesn't answer the phone.

I purchased a 37inch Colbrook fire pit from walmart last summer, it was carefully covered and stored in my shed for the winter and upon taking it out I found the coating on the top is cracked and peeling. What can be done about this?i would like to get a new top for this product if that is possible or a completely new fire pit. My email is [protected]@gmail.com and my phone number is [protected]. Thank you in advance for your help.

This isn't a "complaint" per se... More of a wondering? I loved the mulberry wax melts and I loved mixing them with the cranberry Mandarin. Made the most perfect blend of sweet and citrus. But it's been years since the mulberries. Any chance they'll ever come back? Candied mulberry, sugared mulberry spice. Not sure if I've gotten the names correct, but I preferred the one that didn't have the "spice". #missingmulberry 😢

Last fall of 2018, I purchased two 9 foot garden umbrellas at Wal-Mart, that are Better Home & Garden products. We had the umbrella adjusted at an angle to block the sun one afternoon, and while we were in our home for awhile, heard a crash and found the umbrella on the ground. As we picked it up, the top of the pole where the umbrella canopy goes in, was damaged and bent so bad, we could not get the umbrella to go back in. Unfortunately the base, which is like the one pictured with the umbrella is not heavy enough to stabilize this type of adjustable umbrella when angled. I have since bought two large cast iron bases to accommodate this issue. Unfortunately, I now only have one working umbrella.

I purchased a king 3 pc comforter set from a local walmart branch. I had only had it for 2 days and decided to wash it. I checked the tag to make sure it was machine washable. I followed the washing instructions. I removed the comforter from the washer to find a ball of a ed's! The material used was a total waste of money. I was very disappointed! Upon receiving the set originally I was so excited because it would have been the perfect addition to my home. I feel instead I received a poor product and wasted hard earned money. Please tell me what I am supposed to do now? Does your company stand but it's products? I will definitely think twice next time I am considering purchasing one of your products for my home!

Bought four dining chair cushions from Walmart on 2/22/2019. Looked beautiful and the fabric appears to be holding up well--which is to be expected since the cushions are less than a month old. However, the seat portion of these cushions has flattened so much that we can feel the metal of the chairs underneath; all well within a month! I can only imagine how they will be after six months, a year? We have used them pretty much on a daily basis, but they are certainly not being abused. Extremely disappointed with the quality of this product.

I have some paperwork and my receipt from Walmart dated 2/22/2019 for the four (4) cushions. I would prefer a refund rather than replacement cushions since they are obviously not going to last.

Karen Z. Beyer
[protected]
[protected]@gmail.com

On 1/-24 I bought 2 nightstands & 1 dresser from Walmart. My first order 2 nightstands.- box 1 had part e missing box 2 had part b built upside down & no hardware. We combined so I would have 1 completed and sent back. after several attempts we finally got another- box 3 had 2 part c and no b - so could not build. 4th order canceled through Walmart as I refused to send that box back until I had another box to have a complete nightstand.. finally after receiving the 5th box... and a month later I was able to complete my bedroom... Thought you should be aware that who ever is filling your boxes is doing a terrible job. Love the product .. but was not worth the hassle. I was very tempted to return all and not buy another product from your company. ( P.S. the Whalen company that had parts was not able to ship all parts until March )
I contacted Wal-mart by phone, In person, e-mail and chats several times
contacted Whalen 3 times by phone.

I purchased the kitchen prep set in red at the Walmart Thanksgiving night sale this past season. I got the medium bowl out this week to use and pour in my ingredients in and started mixing it together and noticed red flecks in the mix. I was curious as to what it was and upon further inspection it seems that the small bowls paint is peeling or flaking off and that is how it got in the medium bowl. I am very upset since it caused me to have to throw away 2 packages of mixes and come up with a different product for our supper at the last possible moment.
My name is Penny Myers 403 Duck Pond Lane Elizabeth AR [protected]

I bought a new, sealed boxed papasan chair from walmart for over a $100.00 that says hardware included to open and find no hardware in the box at all. I did not spend good money on a product only to get it home and not even be able to use it! Very disappointed. I have a frame, cushion and a lot of trash but not one single bolt or screw to assemble my purchase. Maybe shipping and manufacturing in china isnt the best idea.