Meredith
Reviews and Complaints

daily i get well over 50 spam emails from bhg, in style, people, womans world, new sweeps, and other meredith magazines, i have unsubscribed from them 100;s of times and you choose to ignore day after after day adinfinitum what's worse is,, have blocked all meredith emails, and somehow you get through any way, there seems to be no legal way to stop meredith from harassing me daily forever i'm begging you to stop harassing me and never send another email again, i also have sent many emails to complain to no good, this will be last civil email

Account # [protected]

I have been billed for the calendar that I did not receive and did not agree to receiving. Please remove the payment of $28.79 you say I owe off my account.

I contacted customer server at [protected] on Wednesday Sept 20. When an agent came on it sounded like they were in a market place, noisy and lots of people talking. They would take my name and info then not come back and ask me for the same information again. All the while everyone was talking and a lot of grunting could be heard. No one was helpful.

Thank you,

Joanne Bergman

8-15-23

Received cookbook that I did not request or order. I am senior citizen so I am not able to go to post office to return unwanted books. Therefore, I paid for cookbook and requested you to not send anymore. Subsequently I received another book which I do not want and will not pay for. I left book on mailbox and marked, "Return to sender" which the mailman picked up after two days. So, I am not certain if you will receive, but I will not be responsible. I am not able to get to post office to return unwanted books, so this becomes a hardship for me.

I do not want further books and will not pay for them. I will not be responsible for returning any unwanted books! Please do not send any books or any other unwanted and unordered items.

I did not order the quilt lovers favorite v12 that i received. Acct# [protected] . I have a charge for $32.40 due by 12/30/22. The billing date was 12/09/22.

I tried to return the book and it came back from usps with “denied acceptance.” please take this charge off my account. I like the apq calendar but if this is going to happen again(this happened last year), i may have to cancel my calendar.

APQ Quilt Lovers Favorites Volume 14. I received this book in the mail that I did not order. If you want it back you need to send payment to ship. Please remove me from book and calendar auto ship or whatever you call sending things I did not order. Please contact me. Account # [protected]

Account # [protected]

I did not receive the calendar or Bonus gifts from the APQ yearly subscription due to be shipped 7/16/2022. Post office delivered a large envelop which contained the bill stating "Damaged in Shipping". It appears the USPS machinery had mangled the shipment and could only send the bill as it contained my address on 7/29/2022. I wish to continue to receive the American Patchwok & Quilting calendar each year.

This is not really a complaint. I would just like to cancel my subscription to the book series Christmas From the Heart. I have enjoyed the books, but I no longer wish to receive them. Please let me know if there is anything further you need from me. My account number is [protected]. Thank you in advance for your attention to this manner.

Deborah Park
[protected]@voyager.net

I received a subscription to Eating Well magazine as a gift. someone I know purchased a subscription to the magazine and received one subscription for free. now i know why it is free. they make up for the cost by selling your information without your consent.
without my knowledge or consent, Meredith Corporation sold my contact information to numerous entities, willfully violating my CCPA rights. I am now receiving tons of junk mail to my home address. I know it was Meredith Corporation because they mispelled my name. I contacted Meredith Corporation asking about their privacy policy regarding subrcriptions made as gifts and not y the actual subscriber and no one has replied. i will be filing a complaint with the secretary of health and CCPA.

Bills to my wife for $21.55 for a one-year subscription to Southern Living magazine, one that she did not order, continue to arrive at our home. After first learning of the bill, at my wife's request, I informed the billing office of the error, but their only change was to send bills with an increasingly threatening tone. No subscription was ordered, and no payment is forthcoming. Since my wife died several months ago, if the billing office wishes to seek collection from her estate, proof will be needed that, contrary to what she claimed, she did order the subscription.

I have subscribed to country gardens for several years and it was one of my favorites. While I understand that it was discontinued, the magnazine Magnolia was an incredibly poor substitute. I can get through the magazine in about 15 minutes. I find it boring, with little content, especially in relations to country gardens. It was an incredibly poor decision and very disappointing. I would have cancelled it, but it the subscription is up within the year and wasn't worth my time. I really miss the magazine. I will not renew Magnolia.

I subscribed to Better Homes and Gardens magazine on March 20, 2019. I paid $36.75 (Receipt #1401-5082). By May 18, 2019 I still had not received a magazine, so I emailed asking what the status was. I received an email on May 20, 2019 that "we are unable to locate your account at this time." I replied that I would like my subscription cancelled and to send me the refund. On May 28, 2019 I received an email that said "We are in the process of forwarding your refund information to your credit card company. Please allow a few weeks for this information to appear on your statement." I have yet to receive this refund.

Here is the email chain:

Hello,

I am still waiting for my refund ($36.75) to show up on my credit card. When will this happen?

Sue Miller

Customer's email address: [protected]@shaw.ca
Case id: 190518-002282

From: Meredith Store
Sent: May 28, 2019 11:02 AM
To: [protected]@shaw.ca
Subject: Better Homes and Gardens Subscription - Receipt #1401-5082 [Incident: 190518-002282]

Subject
Better Homes and Gardens Subscription - Receipt #1401-5082
Response By Email (Kris R.) (05/28/2019 02:02 PM)

Dear Valued Customer:

Thank you for contacting Better Homes & Gardens Customer Service.

Your subscription has been cancelled, as requested.

We are in the process of forwarding your refund information to your credit card company. Please allow a few weeks for this information to appear on your statement.

Due to pre-labeling, you may receive one or two more issues.

If we can be of further assistance, please let us know. To ensure your future concerns are handled in a timely fashion, please include all previous e-mail correspondence.

Sincerely,
Kris R.
Better Homes & Gardens Magazine Customer Service
BHGcustserv@cdsfulfillment.com

For all your subscription service needs, visit https://w1.buysub.com/servlet/CSGateway?cds_mag_code=BHG the quick, easy and safe way to manage your magazine account and answer any questions you may have in one convenient place.

Customer's email address: [protected]@shaw.ca
Case id: 190518-002282

Auto-Response By (Administrator) (05/20/2019 03:17 PM)
We have received your correspondence, and it is being sent to a customer service representative for proper handling. If additional information is required regarding your inquiry, the representative will contact you directly. Please do not respond to this e-mail. Thank you.
Customer By Service Email (Sue Miller) (05/20/2019 03:17 PM)
Please cancel my order and issue a credit to my Visa for $36.75.

I am very disappointed in your customer service so far, and do not wish to do business with you any further.

Susan Miller

From: Meredith Store
Sent: May 20, 2019 11:59 AM
To: [protected]@shaw.ca
Subject: Better Homes and Gardens Subscription - Receipt #1401-5082 [Incident: 190518-002282]

Subject
Better Homes and Gardens Subscription - Receipt #1401-5082
Response By Email (Masyl O.) (05/20/2019 02:59 PM)
Dear Subscriber:

Thank you for contacting Better Homes & Gardens Customer Service.

We have received your e-mail regarding your subscription.
We regret to inform you that we are unable to locate your account at this time. Please allow seven to ten business days for us to process your order.

Please provide us with your name and address after that time period and we will be happy to process your request.

If you have received a bill via e-mail (e-bill) within the last 7 days, for an order you wish to cancel, you may respond to the e-bill with your cancellation request.
If we can be of further assistance, please let us know. To ensure your future concerns are handled in a timely fashion, please include all previous e-mail correspondence.

Thank you,
Masyl O.
Better Homes & Gardens Magazine Customer Service
BHGcustserv@cdsfulfillment.com

For all your subscription service needs, visit https://w1.buysub.com/servlet/CSGateway?cds_mag_code=BHG the quick, easy and safe way to manage your magazine account and answer any questions you may have in one convenient place.

Customer's email address: [protected]@shaw.ca
Case id: 190518-002282

Auto-Response By (Administrator) (05/20/2019 01:30 PM)
We have received your correspondence, and it is being sent to a customer service representative for proper handling. If additional information is required regarding your inquiry, the representative will contact you directly. Please do not respond to this e-mail. Thank you.
Customer By Service Email (Sue Miller) (05/20/2019 01:30 PM)
Hello,

I was never given a subscription number. My name and address are:

Susan Miller
Suite 310, 1868 West 5 Avenue
Vancouver, BC V6J 1P3
Canada

I paid $36.75 on March 20 (Receipt # 1401-5082) for a Better Homes and Gardens magazine one-year subscription. Please let me know when I can expect to see a magazine.

Susan Miller

From: Meredith Store
Sent: May 20, 2019 9:55 AM
To: [protected]@shaw.ca
Subject: Better Homes and Gardens Subscription - Receipt #1401-5082 [Incident: 190518-002282]

Subject
Better Homes and Gardens Subscription - Receipt #1401-5082
Response By Email (Masyl O.) (05/20/2019 12:54 PM)
Dear Subscriber:

Thank you for contacting Better Homes & Gardens Customer Service.

We are unable to locate your subscription by your email address. Please send your complete name and mailing address, or your account number located above your name and address on your address label with your inquiry. Once we receive this information, we will be able to assist you.
If we can be of further assistance, please let us know. To ensure your future concerns are handled in a timely fashion, please include all previous e-mail correspondence.

Thank you,
Masyl O.
Better Homes & Gardens Magazine Customer Service
BHGcustserv@cdsfulfillment.com

For all your subscription service needs, visit https://w1.buysub.com/servlet/CSGateway?cds_mag_code=BHG the quick, easy and safe way to manage your magazine account and answer any questions you may have in one convenient place.

Customer's email address: [protected]@shaw.ca
Case id: 190518-002282

Auto-Response By (Administrator) (05/18/2019 01:28 PM)
We have received your correspondence, and it is being sent to a customer service representative for proper handling. If additional information is required regarding your inquiry, the representative will contact you directly. Please do not respond to this e-mail. Thank you.
Customer By Service Email (Sue Miller) (05/18/2019 01:28 PM)
Hello,

I subscribed to Better Homes and Gardens two months ago (see receipt below) and have still not received a magazine. Can you please tell me when I will receive it?

Sue Miller

From: The Meredith Store
Sent: March 20, 2019 7:50 PM
To: [protected]@shaw.ca
Subject: Your ‪The Meredith Store receipt [#1401-5082]

Receipt from The Meredith Store

Receipt #1401-5082

AMOUNT PAID
$36.75
DATE PAID
March 20, 2019
PAYMENT METHOD
- 2430

SUMMARY

The Meredith Store Order $36.75

Amount paid $36.75

If you have any questions, contact us at info@themeredithstore.com or call at +1 515-284-3000.

Something wrong with the email? View it in your browser.

You're receiving this email because you made a purchase at The Meredith Store. The Meredith Store partners with Stripe to provide secure invoicing and payments processing.

Stripe, 510 Townsend Street, San Francisco CA 94103

Question Reference # 190518-002282
• Date Created: 05/18/2019 01:28 PM
• Date Last Updated: 05/20/2019 12:54 PM
• Status: Solved

Response By Email (Masyl O.) (05/20/2019 12:54 PM)
Dear Subscriber:

Thank you for contacting Better Homes & Gardens Customer Service.

We are unable to locate your subscription by your email address. Please send your complete name and mailing address, or your account number located above your name and address on your address label with your inquiry. Once we receive this information, we will be able to assist you.
If we can be of further assistance, please let us know. To ensure your future concerns are handled in a timely fashion, please include all previous e-mail correspondence.

Thank you,
Masyl O.
Better Homes & Gardens Magazine Customer Service
BHGcustserv@cdsfulfillment.com

For all your subscription service needs, visit https://w1.buysub.com/servlet/CSGateway?cds_mag_code=BHG the quick, easy and safe way to manage your magazine account and answer any questions you may have in one convenient place.

Customer's email address: [protected]@shaw.ca
Case id: 190518-002282

Auto-Response By (Administrator) (05/18/2019 01:28 PM)
We have received your correspondence, and it is being sent to a customer service representative for proper handling. If additional information is required regarding your inquiry, the representative will contact you directly. Please do not respond to this e-mail. Thank you.
Customer By Service Email (Sue Miller) (05/18/2019 01:28 PM)
Hello,

I subscribed to Better Homes and Gardens two months ago (see receipt below) and have still not received a magazine. Can you please tell me when I will receive it?

Sue Miller

From: The Meredith Store
Sent: March 20, 2019 7:50 PM
To: [protected]@shaw.ca
Subject: Your ‪The Meredith Store receipt [#1401-5082]

Receipt from The Meredith Store

Receipt #1401-5082

AMOUNT PAID
$36.75
DATE PAID
March 20, 2019
PAYMENT METHOD
- 2430

SUMMARY

The Meredith Store Order $36.75

Amount paid $36.75

If you have any questions, contact us at info@themeredithstore.com or call at +1 515-284-3000.

Something wrong with the email? View it in your browser.

You're receiving this email because you made a purchase at The Meredith Store. The Meredith Store partners with Stripe to provide secure invoicing and payments processing.

Stripe, 510 Townsend Street, San Francisco CA 94103

Question Reference # 190518-002282
• Date Created: 05/18/2019 01:28 PM
• Date Last Updated: 05/20/2019 02:59 PM
• Status: Solved

Response By Email (Masyl O.) (05/20/2019 02:59 PM)
Dear Subscriber:

Thank you for contacting Better Homes & Gardens Customer Service.

We have received your e-mail regarding your subscription.
We regret to inform you that we are unable to locate your account at this time. Please allow seven to ten business days for us to process your order.

Please provide us with your name and address after that time period and we will be happy to process your request.

If you have received a bill via e-mail (e-bill) within the last 7 days, for an order you wish to cancel, you may respond to the e-bill with your cancellation request.
If we can be of further assistance, please let us know. To ensure your future concerns are handled in a timely fashion, please include all previous e-mail correspondence.

Thank you,
Masyl O.
Better Homes & Gardens Magazine Customer Service
BHGcustserv@cdsfulfillment.com

For all your subscription service needs, visit https://w1.buysub.com/servlet/CSGateway?cds_mag_code=BHG the quick, easy and safe way to manage your magazine account and answer any questions you may have in one convenient place.

Customer's email address: [protected]@shaw.ca
Case id: 190518-002282

Auto-Response By (Administrator) (05/20/2019 01:30 PM)
We have received your correspondence, and it is being sent to a customer service representative for proper handling. If additional information is required regarding your inquiry, the representative will contact you directly. Please do not respond to this e-mail. Thank you.
Customer By Service Email (Sue Miller) (05/20/2019 01:30 PM)
Hello,

I was never given a subscription number. My name and address are:

Susan Miller
Suite 310, 1868 West 5 Avenue
Vancouver, BC V6J 1P3
Canada

I paid $36.75 on March 20 (Receipt # 1401-5082) for a Better Homes and Gardens magazine one-year subscription. Please let me know when I can expect to see a magazine.

Susan Miller

From: Meredith Store
Sent: May 20, 2019 9:55 AM
To: [protected]@shaw.ca
Subject: Better Homes and Gardens Subscription - Receipt #1401-5082 [Incident: 190518-002282]

Subject
Better Homes and Gardens Subscription - Receipt #1401-5082
Response By Email (Masyl O.) (05/20/2019 12:54 PM)
Dear Subscriber:

Thank you for contacting Better Homes & Gardens Customer Service.

We are unable to locate your subscription by your email address. Please send your complete name and mailing address, or your account number located above your name and address on your address label with your inquiry. Once we receive this information, we will be able to assist you.
If we can be of further assistance, please let us know. To ensure your future concerns are handled in a timely fashion, please include all previous e-mail correspondence.

Thank you,
Masyl O.
Better Homes & Gardens Magazine Customer Service
BHGcustserv@cdsfulfillment.com

For all your subscription service needs, visit https://w1.buysub.com/servlet/CSGateway?cds_mag_code=BHG the quick, easy and safe way to manage your magazine account and answer any questions you may have in one convenient place.

Customer's email address: [protected]@shaw.ca
Case id: 190518-002282

Auto-Response By (Administrator) (05/18/2019 01:28 PM)
We have received your correspondence, and it is being sent to a customer service representative for proper handling. If additional information is required regarding your inquiry, the representative will contact you directly. Please do not respond to this e-mail. Thank you.
Customer By Service Email (Sue Miller) (05/18/2019 01:28 PM)
Hello,

I subscribed to Better Homes and Gardens two months ago (see receipt below) and have still not received a magazine. Can you please tell me when I will receive it?

Sue Miller

From: The Meredith Store
Sent: March 20, 2019 7:50 PM
To: [protected]@shaw.ca
Subject: Your ‪The Meredith Store receipt [#1401-5082]

Receipt from The Meredith Store

Receipt #1401-5082

AMOUNT PAID
$36.75
DATE PAID
March 20, 2019
PAYMENT METHOD
- 2430

SUMMARY

The Meredith Store Order $36.75

Amount paid $36.75

If you have any questions, contact us at info@themeredithstore.com or call at +1 515-284-3000.

Something wrong with the email? View it in your browser.

You're receiving this email because you made a purchase at The Meredith Store. The Meredith Store partners with Stripe to provide secure invoicing and payments processing.

Stripe, 510 Townsend Street, San Francisco CA 94103

Question Reference # 190518-002282
• Date Created: 05/18/2019 01:28 PM
• Date Last Updated: 05/20/2019 12:54 PM
• Status: Solved

Response By Email (Masyl O.) (05/20/2019 12:54 PM)
Dear Subscriber:

Thank you for contacting Better Homes & Gardens Customer Service.

We are unable to locate your subscription by your email address. Please send your complete name and mailing address, or your account number located above your name and address on your address label with your inquiry. Once we receive this information, we will be able to assist you.
If we can be of further assistance, please let us know. To ensure your future concerns are handled in a timely fashion, please include all previous e-mail correspondence.

Thank you,
Masyl O.
Better Homes & Gardens Magazine Customer Service
BHGcustserv@cdsfulfillment.com

For all your subscription service needs, visit https://w1.buysub.com/servlet/CSGateway?cds_mag_code=BHG the quick, easy and safe way to manage your magazine account and answer any questions you may have in one convenient place.

Customer's email address: [protected]@shaw.ca
Case id: 190518-002282

Auto-Response By (Administrator) (05/18/2019 01:28 PM)
We have received your correspondence, and it is being sent to a customer service representative for proper handling. If additional information is required regarding your inquiry, the representative will contact you directly. Please do not respond to this e-mail. Thank you.
Customer By Service Email (Sue Miller) (05/18/2019 01:28 PM)
Hello,

I subscribed to Better Homes and Gardens two months ago (see receipt below) and have still not received a magazine. Can you please tell me when I will receive it?

Sue Miller

From: The Meredith Store
Sent: March 20, 2019 7:50 PM
To: [protected]@shaw.ca
Subject: Your ‪The Meredith Store receipt [#1401-5082]

Receipt from The Meredith Store

Receipt #1401-5082

AMOUNT PAID
$36.75
DATE PAID
March 20, 2019
PAYMENT METHOD
- 2430

SUMMARY

The Meredith Store Order $36.75

Amount paid $36.75

If you have any questions, contact us at info@themeredithstore.com or call at +1 515-284-3000.

Something wrong with the email? View it in your browser.

You're receiving this email because you made a purchase at The Meredith Store. The Meredith Store partners with Stripe to provide secure invoicing and payments processing.

Stripe, 510 Townsend Street, San Francisco CA 94103

Question Reference # 190518-002282
• Date Created: 05/18/2019 01:28 PM
• Date Last Updated: 05/28/2019 02:02 PM
• Status: Solved

[---001:013496:16679---]

Received an email today from Meredith:

" Auto Response by (Administrator) 07/16/2019 06:21am Notification of payment received ( incident [protected]).
We have received your email and it has been forwarded to a customer service rep for review and resolution. We understand that your time is precious so we appreciate you taking some of it to write to us. We will get back to you as soon as possible.

Thank you,

Meredith Customer Service
[protected]@cdsfulfillment.com
Curtomer By Service Email (Corve' Ransom) 07/16/2019 06:21am"

I have no idea what this is about and it does not state anywhere in the email. I find it strange that I am blocked from copying the above, that is why I typed the exact email sent. Also, not knowing what they are talking about I picked "websites" as a catagory. Is this a scam email?

Auto-Response By (Administrator) (05/27/2019 06:34 PM)
Thank you for your message. Your e-mail has been submitted to a customer service representative and will be taken care of within 48 hours. Please do not reply to this e-mail. If we need additional information, one of our representatives will contact you directly. Thank you again for contacting Meredith Annual Books.
Customer By Service Email (Diane Pfile) (05/27/2019 06:34 PM)
Account Number [protected]

I got a slip for a free subscription for better homes and gardens with a product i purchased. It's been 3 months and all I get are daily emails and junk from them. I've emailed customer service more than 40 times, always get an email back saying "a customer service rep will write back" but I never receive anything. This company is complete [censored]

I returned the book eat this not that but have not received a refund of $15.00 or an acknowledgement that the book was received the book was returned to meredith annual books, 1550 e. washington ave, ste 1, des moines ia 50316, on 19 feb 2019 and received in des moines ia on 25 feb 2019. the offer stated a 100% money-back guarantee, satisfaction guaranteed or your money back. I sent a $15.00 check with the order card request. I would like my $15.00 back please. meredith books needs to honor their promise. thank you.

S bier
4201 avati dr
San diego ca [protected]

Magazine subscription purchased in july from The Meridith Store Online and my mother has yet to receive the 1st issue. I called customer service and the agent insisted I haven't paid for the subscription, I tried to give her the payment receipt number I received via email and she wouldn't take it. She then chastized me for waiting so long to call and when I told her that the website said the 1st magazine would take up to 4 months she said that's impossible and hung up on me. A previous order also took months to arrive and they claimed a warehouse burned down. This company is bottom of the barrel. I sent proof of payment from my credit card statement. Waiting for a reply.

I paid a year subscription, Receipt #[protected] in July this year and so far nothing received. I called customer service number and sent multiple emails no answer yet. The phone calls are answered by operators that ask you to call other numbers which don't even have my information. The site has no information or way to track your orders. This company just takes your money and does not deliver. I felt rip off. I don't recommend this company at all.

On Dec 20, 2017 I received an email notification that I had subscribed & paid for Family Fun magazine. And another email to the same tune for Parents magazine. I hadnt signed up for either. Since it said paid, I checked and have since been nervously checking my credit cards for these amounts, but dont see them - which is the good news.
I logged into the website & was shocked to see my mailing details down to my apartment number all filled out for me! I clicked unsubscribe as quickly as I could. I have still received Family Circle, Parents & Family Fun magazines despite never signing up for them, and additionally I have gone in and unsubscribed for these. My customer number is [protected].

Please help me - please DELETE my account from your records. And please unsubscribe me from all magazines ASAP - I want to stop receiving these right away!

Thank you

I never ordered this and none of our family are diabetic so why would I order it.. It came today and it is so frustrating. I do not want this and am returning it unopened... A/c [protected], this is what it says on the envelope... Shipping date 10/17/2017 and I received it today 10/24/2017... Box torn... What account I don't have one and I haven't ordered any books in years. Not from them either...

I have several times tried to cancel this subscription for the Quilt Lovers Favorites and still I receive books related to this subscription. I do not want to receive any more books from you and want you to stop sending these books to me. I just received a book for Quilt Lovers Favorites #16 which I did not order and will be sending it back unopened. I will not be paying for the book since I did order it or approve it's shipment. My Account number is #[protected]. Do NOT send my another bill since I will be sending it back unopened via the US postal service. I do NOT want to receive any more of these books.