BillPlant.co.uk
Reviews and Complaints

Had a really good time with BillPlant.co.uk. Thanks Bill Plant for providing such a great customer service and experience! I was lookin' for a drivin' school and stumbled upon BillPlant.co.uk. Let me tell ya, it was a blessin' in disguise. The whole process was smooth sailin' from start to finish.

First things first, the customer service was top-notch. The folks at Bill Plant were friendly and helpful, answerin' all my questions without makin' me feel like a complete newbie. They made sure I understood everythin' before we got started, which was a huge relief.

Now, let's talk about the experience. I gotta say, it was somethin' else. The instructor was patient and knowledgeable, makin' me feel at ease behind the wheel. They took the time to explain every maneuver and technique, helpin' me build confidence as I went along. I never felt rushed or overwhelmed, which made the whole learnin' process a lot more enjoyable.

The lessons themselves were well-structured and tailored to my needs. We covered everythin' from basic maneuvers to more complex situations, like parallel parkin' and roundabouts. The instructor provided clear instructions and gave constructive feedback, helpin' me improve with each lesson. By the end of it all, I felt ready to tackle anythin' the road threw at me.

One thing I really appreciated about BillPlant.co.uk was their flexibility. They worked around my schedule, makin' it convenient for me to fit in lessons without any hassle. Plus, their online bookin' system was a breeze to use. I could easily see the available slots and book a lesson in just a few clicks. No fuss, no muss.

Overall, I can't recommend BillPlant.co.uk enough. If you're lookin' for a drivin' school that offers great customer service and an amazin' learnin' experience, look no further. Bill Plant has got ya covered. Trust me, you won't be disappointed. So go ahead, give 'em a try and hit the road with confidence. Happy drivin'!

Amazing, I've passed my drivin test on the first go! Big thanks to BillPlant.co.uk for their amazin' trainin' skills. They really know their stuff and helped me ace my test. I couldn't have done it without 'em. The trainin' was top-notch and the instructors were super friendly and patient. They made sure I understood everythin' and gave me loads of confidence behind the wheel. The lessons were well-structured and tailored to my needs, which made learnin' a breeze. The website, BillPlant.co.uk, was easy to navigate and book lessons. They have a wide range of packages to choose from, so you can find somethin' that suits your budget. Overall, I highly recommend BillPlant.co.uk for anyone lookin' to learn how to drive. They're the best in the biz!

I put down a ?25 deposit for driving lessons with BillPlant.co.uk. The driving instructor I was assigned to never got back to me with a date for my first lesson. He just kept saying he would give me a date. I got tired of waiting and decided to go with a more professional driver instead. I asked for a refund 10 weeks ago, but Bill Plant is still stalling and hasn't refunded me yet. Every time I email them, they come up with another excuse for why they haven't done it. The customer service is absolutely shocking! I strongly advise against using Mohammed from Slough as your driving instructor.

Instructor Mostafa, man, he straight up ignored me, and the same goes for the company, you know? Like, I reached out to this dude, asking if we had any lessons lined up for the week, and guess what? No response. Not a single word. And get this, I heard through the grapevine that he's already making excuses about the time I texted him. Seriously? Can't even respond the next day or something?

I've already spent a solid 18 hours with this guy, and let me tell you, it ain't been smooth sailing. What Mostafa should've done, and I mean, it's just common courtesy, is shoot me a text saying he wants to cancel any future lessons. That way, I could've moved on and found a new instructor or company, you know? But nah, he just wasted my precious time when I got a test coming up in April.

So, I decided to take matters into my own hands and contacted the company directly. I sent them an email through their info address on 26/01/22, and then filled out their web contact form on 27/01/22. And guess what? They straight up ignored me too. Can you believe it? All I wanted was a simple response, a new instructor, and for them to acknowledge that Mostafa messed up big time (I even had evidence of our text exchange, man).

But nope, nothing. Nada. Zilch. They didn't even bother to acknowledge my existence. It's like I'm invisible or something. And let me tell you, that ain't cool. I mean, I'm just a regular person trying to learn how to drive, you know? Is it too much to ask for a little respect and communication?

So, here I am, stuck in limbo, not knowing what the heck is going on. It's frustrating, man. I just want to get my license and move on with my life. But thanks to BillPlant.co.uk and their lackluster customer service, I'm stuck in this never-ending loop of disappointment and unanswered messages.

I wouldn't recommend this company to my worst enemy, let alone a friend. They clearly don't care about their customers, and that's a major red flag. So, do yourself a favor and steer clear of BillPlant.co.uk. Find yourself a driving school that actually values your time and treats you like a human being. Trust me, you'll thank me later.