BomninChryslerDodgeJeepRam.com
Reviews and Complaints

My 80 year old father, who is a US army veteran, purchased a car at Bonmin on February 4th. He paid $4,800 for that car and we asked the salesman if there were any issues with the car since an 80 year old would be driving it and my wife and I live 1,000 miles away. The salesman, Miguel Calle, told us that the car has been checked by one of Bonmin’s mechanic’s and was in perfect condition. My father had the car less than 4 weeks, and the transmission went. We called Bonmin numerous times and even texted the salesman several times. They initially told us that since he didn’t purchase an extended warranty, they couldn’t help. After we persisted, they offered to get us a quote on the cost of repairs at their dealership. We followed up numerous times and no response. We went to another dealership, since my 80 year old father was driving around on a bicycle across Route 1 in the Florida Keys, and had the work done on the transmission which cost $8,700.
This large dealership completely screwed over an 80 year old veteran and did absolutely nothing to correct the situation. We even offered to have the car towed back to them for a refund and they didn’t even respond. They were friendly and helpful when we there looking at the car but once there was an issue, they did absolutely nothing and stopped responding to our calls/texts. If they can do this to an 80 year old man, they will do it to you. Bonmin cannot be trusted to sell you a decent used car and then if there are issues, they will screw you over because they already took your money.

My experience at Bonham Chrysler Dodge Jeep Ram was mixed. The staff was friendly and welcoming, but I found the prices to be higher than expected. The selection of vehicles was good, but the buying process felt a bit rushed. The service department was efficient, but the waiting area could be more comfortable. Overall, an average experience.