BookMyShow
Reviews and Complaints

Yesterday i had booked a movie ticket through your app in PVR at 9:30pm show. I had selected recliner seat 7 and paid the money through UPI. After booking the seat was changed from recliner to classic 11. How did this happed? Why was the selected seat changed without my knowledge? I need an explanation and if possible any refund. Thank you! Awaiting for your response.

please sir refund for the money of the bhool bhulaiyaa 2 please check and refund the money

COMPLAINT AGAINST: Big Tree Entertainment Private Limited Ground Floor, Wajeda House, Gulmohar Cross Road No. 7, Juhu Scheme, Mumbai, Maharashtra - 400049
[protected], [protected]

- On 25th July 2018, I had booked ticket for 28th July 28 (AS SELECTED ON THEIR DESKTOP WEBSITE)
- The tickets were "incorrectly" booked "by error on the website" for 26th July 2018
- When contacted, they said that I had made incorrect selection.

My points:
- I am 100% sure I made the correct selection (as 13 tickets were being booked in 2 slots for my daughters birthday)
- The show itself was removed a few hours from the website.

Case: 6672292 was logged with them but was closed without re-imbursement of full amount. They said the movie time has passed and was passed onto to PVR and they cannot do anything about it.

There is no answerability of these online vendors. They put the blame easily on customer error - but its not the case this time.

I booked 3 online tickets for the movie "Bareilly ki Barfi" on 21st August 2017. A sum of Rs 393.72 got deducted from my account without any confirmation of the ticket booking. When i went to the movie ticket collection counter to re-check if my booking had been confirmed or not, i was surprised to know that there was no booking on my name. With this email i am attaching the image of the online bank transaction.

Please provide a refund of the money Rs 393.72 which has been accidentally deducted from my account.

Avoid this terrible fraud service and do not buy tickets from this website Book My Show! I have ordered two cinema tickets via their website and when I did not receive my order I contacted their customer care and asked what was going on. Their rep assured me that everything was fine and told that I'll get those in cinema! They said that I need to tell my name and that I have made a booking via Book My Show. When we arrived at the cinema and asked about our tickets they said they had no idea what we were talking about. Cinema manager said that all tickets were sold out because it was a premier and that they did not work with a company called Book My Show!
Beware and avoid this site! They are selling fake tickets and there is no way to get a refund!

Yet to get refund. There is always false transaction. Blocking money.One has to try several times to book a ticket. Very bad experiences. It takes almost three attempts to get one transaction done. Then the refund through bank takes more than seven dayso. This way money gets blocked unnecessarily. Requesting to take necessary measures at the earliest.

Bookmyshow is a scary ticket booking company. There is absolutely no help. Customer service is merely scam with pooja, deepika, sheetal, priya, nancy, julie etc and dozens more names. They will keep on calling you and responding with canned and pretaped /pre-formatted messages. If you are struck with your money, or any other issues, you don't expect any help. Think that your money is lost, or you are spending more energy time and resources than what you actually expect back or value of resolution.
It is not worth.

I have been calling them from last so many weeks, but there is absolutely no help. Ofcourse there are canned frozen messages and regret mails ( automated), but no resolution. You are struck for your life, if you expect any help or resolution.

In these circumstances it is very scary to deal with them in absence of customer service. You are risking your time, peace of mind and ofcourse money.

Watchout if you struck you are struck, you can't get refund easily, cannot expect any resolution.
To me it looks like a near scam and who knows this company will remain in business or not like typical Indian scams with scary customer service? I am being foreigner totally disappointed with the way they work.

Avoid them if you love your peace of mind.

Best way is to avoid using them, if you love your time, money and peace of mind. Company is run by bunch of jokers, firewalled by high school drop out girls working in front office or in customer service.

Bookmyshow is a scary ticket booking company. There is absolutely no help. Customer service is merely scam with pooja, deepika, sheetal, priya, nancy, julie blah ..blah... They will keep on calling you and responding with canned and pretaped /pre-formatted messages. If you are struck with your money, or any other issues, you don't expect any help.

I have been calling them from last so many weeks, but there is absolutely no help. Ofcourse there are canned frozen messages and regret mails ( automated), but no resolution. You are struck for your life, if you expect any help or resolution. In these circumstances it is very scary to deal with them in absence of customer service. You are risking your time, peace of mind and ofcourse money.

Watchout if you struck you are struck, you can't get refund, cannot expect any resolution.
To me it looks like a near scam and who knows this company will remain or not like typical Indian scams? I am being foreigner totally disappointed with the way they work.

Best way is to avoid using them, if you love your time, money and peace of mind.

I had tried to book 03 tickets through* bookmyshow.Com* aroun
1205 pm for movie *khiladi 786 on 9th december 12 for 03.00 pm* show at*funtime cinema sinhgad road, pune* . I made the payment of rs. 531/- Through ICICI bank credit card, however the booking failed for some technical errors of website (I have taken screen print of the massage I got while booking) and I neither received any sms nor any email about the confirmation of my booking from bookmyshow.Com. Ireceived an *sms from ICICI bank at 0546 pm on 09 dec12* *that an amount of rs 531/- Has been debited from my account vide transaction ID 258422 *for
booking three tickets through* book my show.Com .* I immediately called bybank who advised me to contact bookmyshow office for the details. I contacted bookmyshow office & informed *miss hetal & miss shinoya* about the incident who
advised me to send an email. I sent mail and now they told me that they cant refund my money

I have make a transaction using citibank credit card points redemption for booking run baby run (malayalam movie) on 18 September 2012.The transaction failed but my citibank card points got redemened . Then i have another made my trsanction which was succesfull When i contacted citibank for getting back the redemed points, they said they need proof from book my show.
Please do the need full so that i get my points back
The complaint ref with book my show is [protected]

I have booked 2 tickets for movie "Harry potter and the deathly hallows:P2(HIN)(U/A)" on 16th July around 10:19 am for 3:00 pm in the G3S Cinema:Rohini (AUDi 1), National Cpatial Region, Delhi through PNB net banking, after completion of transaction I have received the ticket confirmation on my phone. When I reached G3S Cinema: Rohini (AUDi 1), National Cpatial Region then they said that your tickets is not available with us. they did not provide me the ticket .i have lost my 433.00 for the ticket and time which is very expensive now a days. so I am requesting to you that plz solved this issue before i go to any complaint office and helping hand...

My Booking Id is :G3SR0000283729

Please dont go for pre booking on this website. It's all fake.
I paid for two tickets for Transformers 3 two weeks before it was released. While booking the website allowed me to select time slots during which i wanted to see the show. I wanted to see the movie late in the day and i only had the option to select the last slot the website allowed that was 8pm to 10pm.
On the day of the show i waited till the last hour, the conformation never came, i called the support and they tole me, there was a show at 7:30 and another at 10:30pm as the show timings did not match my pref timings the system did not book the tickets for me.
The advance booking for the movie opened 3 days before the release, i could have booked tickets, but i thought i did pre-booking which said i will be given first preference, so i did not book.
The system did not send me a email saying its not going to book tickets, no one called to inform me this.
I took an early day at office to watch this movie and in the end i could not see it because of this screwup by bookmyshow.com
horrible experience. I will never ever book prebook on this site. I will recommend all of you not to go for prebooking.
I hope atleast the tickets refund will come in full and in time. I wish i could talk to someone important in this company, i would have given them a blast, you took my money 2 weeks before and did not bother to tell me that you did not book tickets for me. I had to call and find out that you enjoyed my money for 2 weeks.
Worst experience.
. PB-[protected] is the pre booking number. In case you are a bookmyshow member reading this complaint, shame on you.

Sir,

I had booked my Movie tickets in Big Cinemas, Pimpri, Chinchwad, Pune through bookmyshow.com, but tickets were not booked and balance was deducted through my account( Acc. no.- [protected])
Following are transaction details:
Date and time of booking: 02/06/2011 04:36:21 P.M.
Amount: 1165.50 Rs.
Bank Reference no.: [protected]
Merchant: OSBOOKMYSHOW
Account No.: [protected]

Please take some serious action on this and refund my 1165.50 Rs. as early as possible.

Chitransh Mathur
Mob.- [protected]
Email- [protected]@yahoo.co.in

My credit card statement from ICICI dated 15th November,2007 carried an advertisement which stated clearly that if I book movie tickets from www.bookmyshow.com I would get one ticket free for every ticket booked.The offer was valid from 1st Nov to 31st Jan'08. I booked five tickets using my icici credit card on 27th November and was charged for all five. There is no sign of any free ticket. When i contacted my ICICI credit card customer service, i was asked to contact www.bookmyshow.com for the same. There is no response from them.
Someone somewhere should take action and prevent such misleading offers.

Anurag Chawla

I received an SMS from my credit card provider (ICICI Bank) that if I use the website www.bookmyshow.com and my ICICI credit card to buy a movie ticket, I would get another movie ticket free. So it was a classic "buy one, get one free" deal. So I went and booked a ticket using my ICICI card on the website.

Unfortunately, my card was charged for both the tickets. When I called the customer service (who I got hold off after almost a 30 minute wait), he rudely said that I did not follow the instructions on the web site. I told him that I used the ICICI card and as such I should have gotten one ticket free. But he was persistent that I did not click on some buttons on the web site and he was surprised that I even got the tickets.

So buyer beware! This site is a fraud! And do not use this site.

Satish

78 Pali Hill, 21 Maria Apts
Bandra (W) Mumbai 400050