Bowens.com.au’s earns a 4.5-star rating from 2 reviews, showing that the majority of customers are exceptionally satisfied with purchases.
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Quality timber with great service
I recently purchased some hardwood decking from Bowens for my backyard project. The staff were incredibly helpful, taking the time to explain the different options and what would best suit my needs. The timber quality was top-notch, and it really made a difference in the final look of the deck. It was a smooth process from selection to delivery, and I appreciated the follow-up call to ensure I was satisfied. It's refreshing to see such dedication to customer service.
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Pros
- Wide product range
- Expert staff advice
- Timely delivery service
- Competitive pricing
- Loyalty rewards program
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Cons
- Limited geographic reach
- Product range may lag behind
- Pricing can be less competitive
- Vulnerable to market fluctuations
Bowens.com.au Complaints 0
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Is Bowens.com.au Legit?
Bowens.com.au earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Bowens.com.au. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Bowens.com.au has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Bowens.com.au has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Bowens.com.au has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
About Bowens.com.au
I'm sorry, but I cannot directly access content from external websites. However, I can help you create a prompt based on the information you provided. If you want to file a complaint about Bowens.com.au, here's a general guide on how to proceed:
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**How to File a Complaint Against Bowens.com.au**
If you've had a negative experience with Bowens.com.au and wish to file a complaint, follow these steps to ensure your concerns are addressed:
1. Gather Evidence:
- Collect all relevant documentation related to your complaint, such as receipts, emails, photographs of the issue, and any other correspondence with the company.
2. Contact Bowens Customer Service:
- Visit the Bowens.com.au website and navigate to their 'Contact Us' page.
- Reach out to their customer service team through the provided contact methods (phone, email, or contact form) to discuss your complaint.
- Clearly explain the issue and provide any evidence you have gathered.
3. Formal Written Complaint:
- If the issue is not resolved through customer service, draft a formal complaint letter.
- Include your contact information, details of the purchase or service, a clear description of the problem, and the resolution you are seeking.
- Send the letter via email or post to the address provided on their website.
4. Follow Up:
- If you do not receive a response within a reasonable timeframe, follow up with Bowens.com.au.
- Keep a record of all communications for future reference.
5. Consumer Protection Agency:
- If Bowens.com.au does not address your complaint satisfactorily, consider contacting a consumer protection agency.
- In Australia, you can contact the Australian Competition and Consumer Commission (ACCC) for advice on consumer rights and how to proceed.
6. Online Reviews and Social Media:
- Share your experience on online review platforms and social media to inform others.
- Be factual and objective in your account to maintain credibility.
7. Legal Advice:
- For serious issues, seek legal advice to explore further options such as mediation or small claims court.
Remember to remain calm and professional throughout the process, as this will help in getting your complaint addressed effectively.
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Please note that the above steps are a general guide and may need to be adjusted based on the specific circumstances of your complaint and the response from Bowens.com.au.
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Bowens.com.au Contacts
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Bowens.com.au phone numbers+61 3 9796 3003+61 3 9796 3003Click up if you have successfully reached Bowens.com.au by calling +61 3 9796 3003 phone number 0 0 users reported that they have successfully reached Bowens.com.au by calling +61 3 9796 3003 phone number Click down if you have unsuccessfully reached Bowens.com.au by calling +61 3 9796 3003 phone number 0 0 users reported that they have UNsuccessfully reached Bowens.com.au by calling +61 3 9796 3003 phone number
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Bowens.com.au emailsmarketing@bowens.com.au100%Confidence score: 100%
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Bowens.com.au address48-52 Hallam South Road, Hallam, Victoria, 3803, Australia
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Bowens.com.au social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 22, 2024
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