Menu
Login
Property Address: 12310 Memorial Highway, Tampa, FL
Business Names: Luxury Lodging Host LLC (L24000324709), Luxury Lodging PM, Luxury Lodgings LLC, Umbrella PM Inc., Qnique Homes
Operators: Louis Pellegrino & Darko Novakovic
Website: www.luxurylodgingpm.com
I am filing this complaint as a warning to the public: DO NOT book any rental properties from Luxury Lodging Host, Umbrella PM Inc., Qnique Homes, or any other name this group hides behind. These companies are all run by Louis Pellegrino and Darko Novakovic, and they are knowingly deceiving customers with false advertising, unsafe properties, and zero accountability.
I booked what was supposed to be a high-end 13-bedroom waterfront "resort" in Tampa, FL. The photos and listing made it seem like a luxury estate for large groups. In reality? It was a complete disaster:
The pool was broken and unusable
The theater was non-functioning
The entire place was filthy, with stained bedding and towels, mold, broken furniture, and exposed electrical wiring
There was a massive pile of trash bags (60+) in front of the property
One room literally looked like a jail cell with cement bunk beds
We paid extra for firewood, and it was never delivered
The property smelled terrible and was absolutely unfit for guests
When we contacted the company for help, they were dismissive and unhelpful. They refused any kind of refund or real support.
We later found out from Hillsborough County Code Enforcement that the property was not even safe for occupancy. That says it all.
The worst part? They keep changing business names to bury bad reviews and escape public backlash. I’ve since learned they’ve operated under at least five different names:
Qnique Homes
Luxury Lodging Host LLC
Luxury Lodging PM
Luxury Lodgings LLC
Umbrella PM Inc.
This is a deliberate strategy to avoid accountability and continue scamming guests.
If you’ve had a similar experience, I highly recommend you file complaints with:
Florida Department of Business & Professional Regulation (DBPR)
Hillsborough County Code Enforcement
Florida Attorney General’s Consumer Protection Division
BBB, Yelp, VRBO, Airbnb, scam report, and more
This was the worst rental experience of my life, and no one should ever have to go through it. DO NOT trust this company or any version of it. Total scam.
