Brake World’s earns a 1.7-star rating from 6 reviews, showing that the majority of customers are dissatisfied with their brake parts and service.
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customer service
Normally I don't post bashing small companies because I appreciate entrepreneurs, but terrible service is just that. To the car community Brakeworld.com is the most unprofessional set of individuals I have come across. They sold me calibers that were leaking brake fluid, and failed to reconcile it. It's harder to hold smaller companies accountable, because there is no corporate to hold these companies accountable for what's being sold, but I will do diligence to inform future buyers of the poor quality, and services of brake world. I will upload pictures, and yes I wrote a review! Everyone will be held accountable!
Horrible customer service
The parts I ordered didn't fit. Not my fault, I was recommended to buy them by repair service, so I did. It's not a big deal for most of the websites but Brake World.
I have been trying to return it for 4 months and nothing has changed at all. So tired, like I have nothing to do. I called and emailed numerous times and none of my action has brought any result. Horrible.
Scammers!
I have ordered some break parts from www.brakeworld.com website and paid over $500 for everything. When my order finally arrived there were some parts missing and I was also very disappointed with the quality.
I contacted BrakeWorld and asked for a refund and their rep said that I need to send everything back in order to get a refund. I followed all the instructions and shipped everything back. Later they contacted me and said that refund was not possible because there were some parts missing! I told them that was not my fault and I received it that way, but they claimed they sent me all the part. They literally called me a liar and refused to refund my money! Scammers!
Is Brake World Legit?
Brake World earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Brake World. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Brake World has registered the domain name for brakeworld.com for more than one year, which may indicate stability and longevity.
Brakeworld.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Brakeworld.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Brakeworld.com you are considering visiting, which is associated with Brake World, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Brakeworld.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While Brake World has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 16% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- No reviews for brakeworld.com on popular sites. Be cautious and do additional research. Look for information about the Brake World and be careful with personal information or transactions.
- Brakeworld.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The brakeworld.com may offer a niche product or service that is only of interest to a smaller audience.
- Brake World protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Seller threatened me and hasn't returned money back
I bought pads from the company www.brakeworld.com. My advice – stay away from this company. The seller sent my order, but it was lost somehow. He didn’t warn me about it and continued to tell that it was on its way and blah-blah. I was shocked and one day I called to the seller and told that I wanted to cancel the order. I added as well as that I didn’t care about his order and wanted to get my money as soon as possible. The seller started to yell at me and told that I wouldn’t see my money at all. I still haven’t received money back.
wrong parts and inferior pads
I just talked with John Montgermy one of your reps, i'm currently at our local Gateway Tire Center, having the rotors (i purchased from BRAKEWORLD). The techcian has just determined the front rotors do not fit. John and I confirmed the incorrect part was shipped after I gave him data from the order/box. John was very understanding and is shipping the...
Read full review of Brake WorldWon't awnser calls, won't refund.
Brakeworld.com is horrible. I purchased breaks and break lines from them. The break lines did not fit, so I mailed them back as instructed. After more than one year and many calls, John, would not call me back, or give me a refund. Brakeworld’s customer service is only handled by John, I could not speak to anyone else. I called the South Carolina Attorney...
Read full review of Brake World and 3 commentsBrake World Reviews 0
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Overview of Brake World complaint handling
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Brake World Contacts
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Brake World phone numbers+1 (866) 272-5396+1 (866) 272-5396Click up if you have successfully reached Brake World by calling +1 (866) 272-5396 phone number 0 0 users reported that they have successfully reached Brake World by calling +1 (866) 272-5396 phone number Click down if you have unsuccessfully reached Brake World by calling +1 (866) 272-5396 phone number 0 0 users reported that they have UNsuccessfully reached Brake World by calling +1 (866) 272-5396 phone number+1 (864) 546-5305+1 (864) 546-5305Click up if you have successfully reached Brake World by calling +1 (864) 546-5305 phone number 0 0 users reported that they have successfully reached Brake World by calling +1 (864) 546-5305 phone number Click down if you have unsuccessfully reached Brake World by calling +1 (864) 546-5305 phone number 0 0 users reported that they have UNsuccessfully reached Brake World by calling +1 (864) 546-5305 phone number
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Brake World emailsinfo@brakeworld.com85%Confidence score: 85%support
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Brake World address28 Global Dr., Ste 108, Greenville, South Carolina, 29607, United States
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Brake World social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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