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I need the money right away. You have made it impossible to be verified. I do not have a smartphone. Your customer service is terrible. Even when I click on "give us feedback", it replies that I do not qualify for the survey. I requested an email, with no such thing arriving. This happened this morning. Why can't you just send a text verification code like you used to? The system you had worked.
Claimed loss: 42.dd
Desired outcome: immediate verification
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Reach out once more to Branded Surveys’ customer support, highlighting the importance of the message and the fact that you are unable to confirm any activity through their current system. Ask for a manual verification option or another method that can suffice. If they still do not answer, take it a step further and, if need be, self-report to consumer protection agencies.