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BridgeCom Systems Complaints 3

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BridgeCom Systems I bought an Amateur Radio Skybridge hotspot from BridgeCom Systems, Inc

I bought an Amateur Radio Skybridge hotspot from BridgeCom Systems, Inc. It's an electronic gadget. Unfortunately, it turned out to be faulty. So, I sent it back and asked for a refund of the $300 I paid. They said they fixed it and sent me a package. However, I returned the package without opening it. Now, they're saying I never sent the device back. I'm left with no refund and no device. I'm out $300 and all I have is the company's explanation.

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BridgeCom Systems I called the company before buying a radio

I called the company before buying a radio. I told them I needed it for my county emergency radio system as a first responder. Unfortunately, the radio doesn't work with my county system. When I called to return it, they told me there would be a 25% restocking fee and it would take a long time to get my refund. They never mentioned the return policy when I called initially. I specifically asked if I could return the item if it didn't work for my county system, and they should have told me about the 25% restocking fee. When I called to return it, they kept saying that the return policy is on their website. They suggested that I sell it on ***.

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BridgeCom Systems Avoid BridgeCom like the plague!

Avoid BridgeCom like the plague! Bridgecom is a terrible company to do business with. I ordered a B-stock 578 on 4/6/22. They said shipping was free, but they still charged me $15 for shipping. They did refund the $15 on 4/8/22. Fast forward to 4/15/22, and I still hadn't received any shipping information. I asked when I could expect a tracking number, and they said they were struggling to get radios in stock. This is a used radio that should have been available before they sold it. I was frustrated and asked for a refund. They emailed me saying they couldn't process the refund until Monday 4/18/22. Monday came, and they didn't want to give me a refund. Instead, they tried to sell me a more expensive radio that I don't want or need. It's now Tuesday 4/19/22, and I haven't received any communication about the refund being processed. I'm starting the chargeback process with my credit card company because BridgeCom won't give me a refund and doesn't have the product they sold me to ship. I have no intention of doing business with BridgeCom again in the future.

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Is BridgeCom Systems Legit?

BridgeCom Systems earns a trustworthiness rating of 75%

Reliable, but always remember to protect your data.

Our conclusion: ComplaintsBoard's review suggests BridgeCom Systems is generally legitimate and safe for transactions. However, with a resolved complaints rating of 0% we recommend that you stay careful. Before interacting with BridgeCom Systems, take the time to review customer feedback and the approach to resolving complaints.

We found clear and detailed contact information for BridgeCom Systems. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Bridgecomsystems.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Bridgecomsystems.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • We have detected an internal review system on BridgeCom Systems's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
  • We conducted a search on social media and found several negative reviews related to BridgeCom Systems. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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About BridgeCom Systems

Screenshot BridgeCom Systems
BridgeCom Systems is a leading provider of innovative communication solutions for businesses and individuals. With a strong focus on quality and reliability, BridgeCom Systems has established itself as a trusted name in the industry.

One of the key strengths of BridgeCom Systems is its commitment to delivering cutting-edge technology that meets the evolving needs of its customers. The company offers a wide range of communication products and services, including two-way radios, repeaters, and accessories, all designed to enhance communication efficiency and effectiveness.

BridgeCom Systems prides itself on its ability to provide tailored solutions to meet the unique requirements of its clients. Whether it's a small business looking for a reliable communication system or a large organization in need of a comprehensive network solution, BridgeCom Systems has the expertise and resources to deliver.

The company's dedication to customer satisfaction is evident in its exceptional customer support. BridgeCom Systems goes above and beyond to ensure that its clients receive the assistance they need, from initial consultation to ongoing technical support. This commitment to service has earned BridgeCom Systems a loyal customer base and a reputation for excellence.

In addition to its commitment to quality and customer satisfaction, BridgeCom Systems also places a strong emphasis on innovation. The company continuously invests in research and development to stay at the forefront of technological advancements in the communication industry. This allows BridgeCom Systems to offer state-of-the-art solutions that deliver superior performance and reliability.

Furthermore, BridgeCom Systems understands the importance of affordability. The company strives to provide cost-effective solutions without compromising on quality. By offering competitive pricing and flexible payment options, BridgeCom Systems ensures that its products and services are accessible to a wide range of customers.

Overall, BridgeCom Systems is a trusted and reliable provider of communication solutions. With its focus on quality, customer satisfaction, innovation, and affordability, BridgeCom Systems continues to be a leader in the industry, helping businesses and individuals stay connected and communicate effectively.

Overview of BridgeCom Systems complaint handling

BridgeCom Systems reviews first appeared on Complaints Board on Jun 24, 2023. The latest review I bought an Amateur Radio Skybridge hotspot from BridgeCom Systems, Inc was posted on Jun 28, 2023. BridgeCom Systems has an average consumer rating of 1 stars from 3 reviews. BridgeCom Systems has resolved 0 complaints.
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  1. BridgeCom Systems Contacts

  2. BridgeCom Systems phone numbers
    +1 (816) 532-8451
    +1 (816) 532-8451
    Click up if you have successfully reached BridgeCom Systems by calling +1 (816) 532-8451 phone number 0 0 users reported that they have successfully reached BridgeCom Systems by calling +1 (816) 532-8451 phone number Click down if you have unsuccessfully reached BridgeCom Systems by calling +1 (816) 532-8451 phone number 0 0 users reported that they have UNsuccessfully reached BridgeCom Systems by calling +1 (816) 532-8451 phone number
  3. BridgeCom Systems emails
  4. BridgeCom Systems address
    113 S Bridge St, Smithville, Missouri, 64089-8307, United States
  5. BridgeCom Systems social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  7. View all BridgeCom Systems contacts

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