BT Group’s earns a 3.0-star rating from 4 reviews, showing that the majority of telecommunications consumers are somewhat satisfied with service.
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Telecommunication
Is it legit or not? I sent them the information that they are asking. (BT-Group) British Telecom Company Ltd. Registered Office 81 New-gate Street, London EC1A 7AJ. Phone : +44 (0) 754 128 2540 Greetings, We are pleased to announce to you the result of the BT Group international SMS live draw held this month. Your mobile telephone number attached to...
Read full review of BT Group and 7 commentsBritish Telecom wasting my time
I recently moved into my new flat, part of a building that had been redeveloped from an old folks’ home. The move itself, delivery of new furniture, electrical goods etc. all went absolutely fine – until I had to deal with BT to get the phone connected. The building landlord assured me that all the necessary phone cabling was in place, it should just be a case of BT flicking the switch to connect the service. I rang BT and agreed an appointment for them to connect my phone line, and booked a day’s holiday off work for the arranged date. Needless to say, by late afternoon they still hadn’t turned up – so I called them only to be told that they’d had to cancel the appointment. It would have been nice if they’d told me! I was not best pleased, but arranged another appointment. Again, I booked a day off work. Once again, they’ve just cancelled the appointment – though at least this time they’ve had the decency to tell me, even if they did leave it until the night before they were supposed to turn up! The worst thing is, I know I’m going to have to pay a connection charge for this dreadful service – and on top of everything they keep trying to blame some company called Openreach … who I now understand are actually a part of BT! I want BT to compensate me for cancelled appointments and to improve the service they provide.
for getting the claim
i received one message on 18-11-2010.they told that your mob no; has been awarded 500, 000.gbp in telecomes int mobile draw to claim contact dr brown via email;[protected]@hotmail.co.uk.
these are the details they have given.
but i mailed many times regarding to get the claim.but the did not answer for me.
please my complaint and arrange me to get the claim.
my address
ramachandran
navalpoondi
keelapattu (po)
mannargudi(tk)
thiruvarur(dt)
pin code;612803
state ;tamilnadu
south india
india
mob no;[protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
I put a call to talktalk my phone provider for severe crackling on the line which I believe was an outside line fault talktalk sent me a bt engineer who condemed my phone wiring and my answerphone after the engineer left I connected a brand new phone directly to the main socket with everything isolated and the fault persisted for two days and then suddenly cleared ( I think this proves there was an outside line fault) I think its disgracefull for bt to charge £99.99p callout fee to an oap.
i received 1 message on 24-02-2011, they told that your mobile no;has been selected 4 500, 000.gbp in 2011 nokia mobile draw.held in uk, to claim contact dr brown via email;drkenbrown@hotmail.com
so when u give my claim
These are all false msgs .You cannot get anything.These are cyber scam.
i received one message on 26-01-2011.they told that your mob no; has been awarded 500, 000.gbp in telecomes int mobile draw to claim contact dr brown via email;drkenbrown@hotmail.co.uk
so when u give my claim...
i received one message on 18-11-2010.they told that your mob no; has been awarded 500, 000.gbp in telecomes int mobile draw to claim contact dr brown via email;drkenbrown@hotmail.co.uk
so when u give my claim...
I am Bibhuprasad Mahakud got a message from BA-GOODWIN .It was mentioned there to contact dr brown
in the email drkenbrown@hotmail.com.uk.I have mailed but didnt get any reply
I reciev the message from drkenbrown@hotmail.com.uk I AM MR. MAHMOOD ALI form Gulbarga karnataka
Is BT Group Legit?
BT Group earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for BT Group. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Bt.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Bt.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
BT Group as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up BT Group and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Bt.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from BT Group.
However ComplaintsBoard has detected that:
- BT Group protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We attempted to contact the administrator of BT Group website using the provided email address, but our message was undeliverable. This could indicate that the email address is invalid or that the administrator is not responsive, which could be a concern if users encounter issues or need assistance with their accounts or transactions.
- We found that the technical contact email address listed for BT Group appears to be invalid or not in use. This could be a red flag and may indicate that the website is not being properly maintained or monitored. It is important to ensure that contact information listed on a website is accurate and up-to-date
- We have reason to believe that the registrant email address for BT Group's website is invalid. This could indicate that the website is not properly maintained or could potentially be a red flag for fraudulent activity.
- We conducted a search on social media and found several negative reviews related to BT Group. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
collect the prize money
I have recieved a message from british telecom.com that I won $500, 000 through mobile on [protected]. at 07.38 pm. what is the next procedure to collect the prize money. plz comtact to my mobile number is [protected] . for further stepping to collect the money.please don't forget it's important to us. awtar singh rathore india.
The complaint has been investigated and resolved to the customer’s satisfaction.
Please ask them for me. To release my prize. One milion great britain point.
Attached are the SMS and email they sent saying I won a prize.
I need the response at immidate time
Did you got anything?
i received one message on [protected].they told that your mob no; has been awarded 500, 000.gbp in telecomes int mobile draw to claim contact dr brown via email;drkenbrown@hotmail.co.uk
so when u give my claim...
my mob is [protected]
i have received amessage from drkenbrowm on 7dec 201m 10 :24pm what was the next step to collect prize my contact number is [protected] it s very important to our family
Do you still believe Santa Claus existsts?
BT Group Reviews 0
If you represent BT Group, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of BT Group complaint handling
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BT Group Contacts
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BT Group phone numbers+44 20 7356 5000+44 20 7356 5000Click up if you have successfully reached BT Group by calling +44 20 7356 5000 phone number 0 0 users reported that they have successfully reached BT Group by calling +44 20 7356 5000 phone number Click down if you have unsuccessfully reached BT Group by calling +44 20 7356 5000 phone number 0 0 users reported that they have UNsuccessfully reached BT Group by calling +44 20 7356 5000 phone number
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BT Group emailsalexander.jackman@bt.com94%Confidence score: 94%
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BT Group address1 Braham Street, London, E18EE, United Kingdom
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BT Group social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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Dear sir / ma'm,
I have received a message from your end stating that "YOUR MOBILE NO. HAS WON Rs. 5, 00, 000 FROM BRITISH TELECOM PROMO 2011 UK". SO, I KINDLY REQUEST TO CLAIM MY PRIZE MONEY. AND IF THIS ALL IS A FAKE, I WILL BE LEFT WITH NO OPTION BUT TO LODGE A COMPLAINT AGAINST THE DISCLAIMERS WHO HAVE SENT ME THIS MESSAGE.
THANK YOU.
sir, I recive message from telecom that I had won 50, 000 USDOLLERS in the on going british telecom draw2010, My Phone number +[protected] (awtar), So How Can I Claim My Money?
Well no surprises here from BT. I was so fed up with BT and the total lack of service I received that i setup a BT complaints website that shares complaints. BT customers can help each other rather than reply on the poor customer service from BT. Shocking really! Please feel free to submit your BT complaint to us and we will feature it at http://www.btcomplaint.com
Dear sir / mam,
I have received a message from your end stating that "YOUR MOBILE NO.
HAS WON Rs. 5, 00, 000 FROM BRITISH TELECOM PROMO 2011 UK". SO, I
KINDLY REQUEST TO CLAIM MY PRIZE MONEY.plz comtact to my mobile number
is [protected] . for further stepping to collect the money.please don't
forget it's important to us.