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Bullion Exchanges Complaints 9

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6:10 pm EDT
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Bullion Exchanges Mixed feelings about Bullion Exchanges - Great selection, poor packaging

I gotta say, I was pretty stoked when I stumbled upon Bullion Exchanges. They had this coin I'd been searching high and low for, and their website was a breeze to navigate. I mean, who doesn't love a good online shopping experience, am I right?

But then, when my package arrived, I was pretty bummed to find that the items inside were damaged. Like, seriously damaged. And it wasn't because of anything I did - the packaging was just straight-up terrible. I was so frustrated because these items were super rare and valuable, and now they were ruined. I tried to find replacements, but no luck.

I will say, though, that Bullion Exchanges did step up and send me a return label and packaging. So, props to them for taking responsibility for the situation. It's still a bummer, but at least they tried to make it right.

Overall, I'm torn. On one hand, I'm grateful to have found this site and to have gotten my hands on that elusive coin. On the other hand, the whole damaged goods thing was a major letdown. I'll probably still shop here in the future, but I'll definitely be crossing my fingers for better packaging.

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5:23 pm EDT
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Bullion Exchanges Bullion Exchanges Review: Good Selection, But Categories Need Improvement

I recently checked out Bullion Exchanges and I gotta say, some of their coin products are all mixed up in the wrong categories. Like, for example, they got a Fiji Apollo gold coin listed under "US Commemorative Coins" category. What's up with that? It's confusing and kinda frustrating to have to sift through all the wrong categories just to find what you're looking for.

Another thing that's kinda annoying is when you click on a category or sub-category link and there's nothing there. Like, seriously? Why even have the link if there's nothing to show for it? It's a waste of time and energy for both the customer and the website.

But, I will say that Bullion Exchanges does have a pretty good selection of coins and bullion. They got everything from gold and silver bars to rare coins and collectibles. And their prices seem pretty fair compared to other sites I've checked out.

Overall, I'd say Bullion Exchanges is worth checking out if you're in the market for some precious metals. Just be prepared to do a little extra clicking and searching to find what you're looking for.

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5:03 pm EDT
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Bullion Exchanges Review of Bullion Exchanges: Convenient Payment Process and Signing Requirement

I was really excited to buy some precious metals from Bullion Exchanges (bullionexchanges.com). However, I was a bit disappointed when I found out that I had to mail a check instead of doing an electronic check. It would have been more convenient for me to do it electronically, but I understand that some people prefer to pay with a physical check.

When my package arrived, I was a bit confused because I missed the part where I needed to sign for it. I had to go to the post office to pick it up, which was a bit of a hassle. If I had known that I needed to be there to sign for it, I would have made sure someone was home. But, I guess that's just part of the process.

I've received more expensive items through the mail before without having to sign for them, so I was a bit surprised. However, I do understand that Bullion Exchanges wants to make sure that the right person receives the package. So, I guess it's better to be safe than sorry.

Overall, I had a good experience with Bullion Exchanges. I just wish that the payment process was a bit more convenient and that I had known about the signing requirement beforehand. But, I'll definitely keep them in mind for future purchases.

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Is Bullion Exchanges Legit?

Bullion Exchanges earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Bullion Exchanges to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Bullion Exchanges is known for their high standards and safety. If you're thinking about dealing with Bullion Exchanges, it's wise to check how they handle complaints.

Bullion Exchanges has claimed the domain name for bullionexchanges.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Bullionexchanges.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Bullionexchanges.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Bullion Exchanges have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Bullion Exchanges and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Bullion Exchanges has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 9 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
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Bullion Exchanges Bullion Exchanges Review: Great Potential, Minor Issues

I really like Bullion Exchanges, but I wish they had an easier way to find all the silver products in one place. It would save me a lot of time and hassle. Also, I don't like having to pay taxes on my order, so it would be great if they could just take care of that for me. Finally, I prefer using E-checks instead of sending in paper checks.

Despite these minor issues, I still ordered from Bullion Exchanges because of their minimum check order requirement for silver eagles. I was also interested in their "rare" items, like the two pez dispensers I purchased. If I see something similar online, I will definitely order from them again.

Overall, I still prefer JM Bullion for most of my purchases, but I think Bullion Exchanges has a lot of potential. I really like their bullbucks program, which is a great way to earn rewards for future purchases.

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Bullion Exchanges Bullion Exchanges Review: Disappointing Experience with Milk Spots and Poor Customer Service

My experience with Bullion Exchanges was not great. I received my 2021 American Silver Eagle coins with milk spots all over them, and the company did not offer any kind of discount or compensation for the issue. I understand that milk spots can happen over time, but all of the coins arrived this way, which makes me think that they are sending out the lower quality coins to online purchasers and keeping the better ones for in-store customers.

To make matters worse, I reached out to the company via email to express my concerns and have not received a response. This lack of customer service is disappointing and makes me hesitant to do business with them again in the future.

If you are looking to purchase brand new 2021 American Silver Eagle coins with milk spots and don't mind paying full price, then Bullion Exchanges may be the store for you. However, if you value good customer service and want to avoid potentially receiving lower quality coins, I would recommend looking elsewhere. It's important to be aware that there are still dishonest companies out there, so always do your research before making a purchase.

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Bullion Exchanges Disastrous Experience with Bullion Exchanges: Cancelled Order and Price Increase

I gotta say, my experience with Bullion Exchanges was a total disaster. I mean, I've shopped online before, but this was something else. I put in my debit card info and everything seemed fine, but then over a week later, I get an email saying my order was canceled. And get this, the price had gone up since I placed the order! What kind of shady business is that?

So I called them up, and the rep on the other end was just reading from a script. It was so obvious, and the excuse they gave me was just plain insulting. I'm so disappointed and upset. I mean, who do they think they are, playing with people's money like that? It's not right.

I'm still waiting for my money to be returned, and who knows how long that'll take. I'm out of funds and time, and it's all because of this company. They shouldn't be allowed to do business like this. It's just not fair.

Honestly, I wouldn't recommend Bullion Exchanges to anyone. They're not trustworthy, and they don't care about their customers. It's a shame, really.

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Bullion Exchanges Bitcoin Payment System Needs Improvement at Bullion Exchanges

I recently tried to buy some precious metals from Bullion Exchanges using bitcoin as my payment method. I went through the process of placing my order and received an email with a link to bitpay to send my bitcoin. I sent the bitcoin, but unfortunately, it took longer than expected to transfer, and my order timed out and was canceled.

I was disappointed, but I received an email from bitpay informing me that I had a refund available for the full amount of my purchase, minus their transaction fees. I was hoping to resolve the issue with Bullion Exchanges, but they directed me to contact bitpay instead.

I have now requested my refund and am waiting for it to be completed. While I appreciate the effort Bullion Exchanges put into trying to resolve the issue, I don't think I'll be using bitcoin as a payment method with them again. It seems like there are some problems with the system, and I don't want to risk having my order canceled again.

Overall, I think Bullion Exchanges has a good selection of products and a user-friendly website. However, their bitcoin payment system needs some work. I hope they can improve it in the future so that customers like me can have a smoother experience.

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Bullion Exchanges Bullion Exchanges: Unreliable and Asinine Behavior

I gotta say, I was a pretty regular customer of Bullion Exchanges back in the day, like early Q4 of 2017. But then, they went and suspended my last order, even though I had already paid in full! Can you believe it? I was pretty ticked off, let me tell you.

So, I finally called them up to see what the deal was, and you know what they told me? They said, "Oh, we thought it was weird that you suddenly started buying more from us." Like, what the heck? I had only been buying coins from them for like two months, and I was just doubling my weekly purchases from $85 to $160 on average. I mean, come on, that's not even that much! I was just trying to double-down on my savings, you know?

Anyway, I gotta say, that was some pretty asinine behavior from Bullion Exchanges. I've been buying from a bunch of other bullion dealers for like nine years now, and I've never heard such a ridiculous excuse from any of them. I mean, I've bought from APMEX, KITCO, JM Bullion, GovMint, BGASC, GoldenEagle, RCM, and even the USMint.gov, and none of them have ever given me any trouble like that.

So, yeah, I don't know what's up with Bullion Exchanges, but I'm definitely not going back there anytime soon. If you're looking for a reliable bullion dealer, I'd recommend checking out one of the other guys I mentioned. Trust me, you'll be better off.

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Bullion Exchanges Bullion Exchanges Review: Unreliable Service and Dishonest Practices

I recently had a less than satisfactory experience with Bullion Exchanges. I must say, I was not impressed with their service at all. I had purchased an item from them on eBay and was excited to receive it. However, to my dismay, they canceled the sale right after the price went up. I was extremely disappointed and felt cheated.

I understand that prices fluctuate, but if you enter into a binding agreement, you should honor it. I was willing to pay the agreed-upon price, even if the price of gold went down. But, unfortunately, Bullion Exchanges did not feel the same way.

I was left feeling frustrated and cheated. I expected them to ship my product, but they did not. It's a shame that they do not play by the rules. I would not recommend them to anyone looking for a reliable bullion dealer.

I wish I had checked their ratings before making my purchase. I later found out that other people have had similar complaints. It's disappointing to see a business that does not value their customers.

If you decide to buy from Bullion Exchanges, be aware that you may be taking a risk. They may take your money, hold it for a week or so, and then decide not to ship you the item you agreed to buy. It's a huge scam, and I would advise against doing business with them.

In conclusion, I would not recommend Bullion Exchanges to anyone. There are plenty of other bullion dealers out there that value their customers and play by the rules. Don't make the same mistake I did and check their ratings before making a purchase.

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Overview of Bullion Exchanges complaint handling

Bullion Exchanges reviews first appeared on Complaints Board on May 26, 2023. The latest review Mixed feelings about Bullion Exchanges - Great selection, poor packaging was posted on Jun 13, 2023. Bullion Exchanges has an average consumer rating of 1 stars from 9 reviews. Bullion Exchanges has resolved 0 complaints.
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  1. Bullion Exchanges Contacts

  2. Bullion Exchanges phone numbers
    +1 (800) 852-6884
    +1 (800) 852-6884
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  5. Janet
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    Jun 17, 2025
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Bullion Exchanges Category
Bullion Exchanges is ranked 2 among 8 companies in the Precious Metals category

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