Menu
For Business Write a review File a complaint
CB Retail Stores Real Canadian Superstore 615 54 St SW, Edmonton, AB, T6X 1A4, CA
Real Canadian Superstore company logo
Real Canadian Superstore
reviews & complaints
Real Canadian Superstore company logo

Real Canadian Superstore

615 54 St SW, Edmonton, AB, T6X 1A4, CA
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
7:00 am - 11:00 pm
Tue
7:00 am - 11:00 pm
Wed
7:00 am - 11:00 pm
Thu
7:00 am - 11:00 pm
Fri
7:00 am - 11:00 pm
Sat
7:00 am - 11:00 pm
Sun
7:00 am - 11:00 pm
ComplaintsBoard
K
9:36 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Real Canadian Superstore - About poor customer service

Today afternoon around 1.30pm I went to the store to purchase some groceries as usual, I had a very bad experience with the female teller (who was wearing turban). I had a case of small frooti (6 numbers) in my cart. The respective teller was scanning the above item multiple times and made a bill for 133.50$. I paid and about to leave the counter accidentally found that the frooti was billed for 30$ which is way too higher than the normal time. So, I went to that lady mentioned that something is wrong with the price of frooti which can be around 5$. He said that, “no you’re wrong, I scanned it properly, if you are not happy with that go to customer service “. Poor guy I, went to the customer service counter and waited to fix that issue with customer service staff for more than 30 minutes. The reason why I am writing this, that incident killed my time and didn’t even respond me properly in appropriate way. No other customer was behind me at that time, which made really bad experience with the store. Please do teach your staff about the customer service and the way of handling the customer needs in an appropriate way. And please value our money too. Thank you,

Read full review of Real Canadian Superstore
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.