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CB Fast Food Chains Tim Hortons 1723 East Trans-Canada Hwy, Kamloops, BC, V2C 3Z6, CA
Tim Hortons company logo
Tim Hortons
reviews & complaints
Tim Hortons company logo

Tim Hortons

1723 East Trans-Canada Hwy, Kamloops, BC, V2C 3Z6, CA
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1 complaint
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Website
www.timhortons.com
www.timhortons.ca
Phone number
+1 (250) 372-2382
Category
Fast Food Chains
Working hours
Mon
5:00 am - 10:00 pm
Tue
5:00 am - 10:00 pm
Wed
5:00 am - 10:00 pm
Thu
5:00 am - 10:00 pm
Fri
5:00 am - 10:00 pm
Sat
5:00 am - 10:00 pm
Sun
5:00 am - 10:00 pm

Tim Hortons reviews and complaints 1

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G
10:07 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Tim Hortons - Double charged numerous times on my Tims Mastercard and absolutely no one will help me

I’ve received THREE case numbers [protected],[protected],[protected]

Dates times and amt of double charged
Oct 8th @ 838am and again Oct 8th @ 838am
Oct 4th @ 11am again Oct 4th @11am
Oct 2nd @ 1038am again Oct 2nd @ 1028am
Sept 29th @ 1054am again Sept 29th @1054am
Sept 27th @ 1048am again Sept 27th @ 1048am

Now on their website they have a list of issues to click on and one is DOUBLE CHARGED.. so is this an ongoing issue? Like I said I’ve had absolutely no help from anyone? This is the absolute WORST CUSTOMER SERVICE! I’m hoping you can help me please. I’ve spend so much money there yet I get no help and no help at all from Mastercard. I do have screenshots of all these transactions. I hope to gawd I don’t have more!

Desired outcome: I want ALL my money back please! And a gift certificate from Tim Hortons in the amount they think would be fair!Pamela Evensen Kamloops BC 250 372 7963It will only allow me to attach one screenshot?????

Read full review of Tim Hortons
Resolved

I made an error, on the screenshots I sent it shows two transactions on the same day same time, however the one amount is what I pay, the second amt shows how many points I get for that amount, so only one transaction and one charge :( my apologies for any inconvenience and I really appreciate your help! You’ve been awesome ❤️

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