Tim Hortons

First of all I'm not one to complain about anything go with the "flow" 99.9 percent of the time. This time I have to say something because it reflexes your company's image.

I ordered 2 large teas one steep for my wife, she likes her tea with 2 milk no sugar and I ordered a large chai tea black.

The person taking my ordered said that there was no steep tea ready they said it would take 12 minutes for it to brew, so I replied we will wait for the steep tea to be ready...

So I drove up to the window to pay for my order, the person was very rude towards me because I said we would wait for the tea... I'm thinking they didn't want to make the tea in the first place, hope fulling that we would just go away, a forged about the steep tea.

The person was yelling at me to go and park away from the "my drive thru"... I went inside so none of the workers had to come outside a give us our order...

While I was waiting I requested if I could get my large chai tea "black chai" which means in the coffee business no milk or cream, no sugar. So I received my tea and I noticed it was a medium coffee cup not a large cup that I ordered... This seems to pissed off the server even more. So they made me my large tea I ordered. Which meant a black chai tea to me.

I noticed when I walked in that just turned the tea pot on... Already about 5 minutes has passed since I made our order... Once the tea was done... They told to keep the medium tea... Asked for a tray to carry the 3 cups of tea, I couldn't carry 3 tea because I was born with only 2 hands, this Timmy didn't understand that.

Finally got all our order and I walked out of the store got into my vehicle, drove away. My wife could a sip of her tea and she said they added sugar which was wrong also I took a sip of my tea and I tasted sugar and cream in my "black chai tea" how hard is it to phuck up an order with 2 milk... and 1 black tea...come on people get with it.

The person who served me through this whole ordeal needs to take the time to learn how to treat the customer, it's called customer service. I hope nobody has to go through this [censored] that I had to go through today 1, 17 2022... Just because somebody didn't want to make a pot of tea... which is part of their job duties which they signed for when they could on this job as coffee and tea servers. Thanks for your time.