Menu
For Business Write a review File a complaint
CB Fast Food Chains Tim Hortons 8010 Yonge St, Innisfil, ON, L9S 1L5, CA
Tim Hortons company logo
Tim Hortons
reviews & complaints
Tim Hortons company logo

Tim Hortons

8010 Yonge St, Innisfil, ON, L9S 1L5, CA
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
5:00 am - 10:00 pm
Tue
5:00 am - 10:00 pm
Wed
5:00 am - 10:00 pm
Thu
5:00 am - 10:00 pm
Fri
5:00 am - 10:00 pm
Sat
5:00 am - 10:00 pm
Sun
5:00 am - 10:00 pm
ComplaintsBoard
P
1:32 pm EST

Tim Hortons - Hazelnut chocolate eclair

Hello,

I went to the Tim Hortons Store in Innisfil and ordered a six pack of donuts to include the Hazelnut Chocolate Eclair. The woman told me that the hazelnut chocolate eclair was not considered a donut, yet the promotions list it as a dream donut. I ended up purchasing two hazelnut eclairs, a polar bear and apple fitter separately. The promotional materials drive through signage, emails and the app are misleading causing people to think that the hazelnut chocolate eclair is a donut.

Thank you,

Read full review of Tim Hortons
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.