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CB Retail Stores FreshCo 720 Westmount Rd E, Kitchener, ON, N2E 2M6, CA
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FreshCo
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FreshCo company logo

FreshCo

720 Westmount Rd E, Kitchener, ON, N2E 2M6, CA
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2 complaints
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4:30 pm EDT
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FreshCo - Price match

Miss Vickie's - 200 gm - 3.99/- (till last week it used to be 4.99/-)

@Walmart - Miss Vickie's - 220 gm - 3.97/-

When I ask the service person, she denied to price match because I didn't have a physical flyer.. I showed them the actual real time price for a nearby Walmart store (www.walmart.ca). No luck..

It's not a matter of 2 cents - it's actually the price match marketing strategy that I'd call misleading and a number of customers probably Fall prey to it

A recommendation to FreshCo - you've probably lost one customer today. You might want to be watchful coz you'll lose quite many...

Desired outcome: Least bothered. Am probably no longer going to be a FreshCo customer

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10:31 pm EST

FreshCo - Racism rudeness

Occurred January, 22nd 2020

A 60-70 year old brown man was shopping and needed coriander. There was a 40-50 year old employee with a crate doing work there and covering the coriander making it impossible to see. When the Brown man asked how much the coriander was the employee responded very quietly to the price. When the brown man asked again, The employee yelled at him shouting the price. The man was so scared, He was an immigrant and could barely speak English. He was so scared he threw the coriander in the cart without putting it in a bag

Desired outcome: Please fire the employee or take action

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