Walmart’s earns a 4.0-star rating from 8347 reviews, showing that the majority of shoppers are very satisfied with their purchases.
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violates 1965 ADA laws all the time !!
Walmart does not care about the customers ! a lot of people who shop deal with them are on a fixed income, disabled and need the money or products they shop for ! Does the multi-billion dollar company care ? NOPE. they hold onto a persons money as long as they can, collecting interest and in cases do not supply the product ! yes they do have some low prices but take you money immediately. if the product is out or not available, not delivered properly, you must wait to get the money back ! the federal government does not care either. people get screwed royal and walmart does not care !
Racist Staff/Cashiers
I am a male Caucasian, and have experienced racism by store personnel several times at the Saginaw MI/ Brockway Rd. store.
This last experience involved a young, black male cashier blowing his nose in his hand, and then proceeded to give me my change with the snot'covered hand.
I have been overcharged/attempted short changed by their black cashiers many times, as well.
Phooey on Walmart not hiring experienced cashiers over 55.
I applied for Wal Mart in Saugus Ma and scheduled an interview. When I showed up I asked 5 employees where do I go. None of them spoke English. I had to find it on my own. Then I was told I didn't pass their assessment test. I asked how the people that didn't know English pass. I was asked to leave. The next day I protested outside with a sign saying I APPLIED I GOT DENIED. The manager called the police on me but as long as I was on the sidewalk they couldn't do anything so SHAME ON YOU WALMART.
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Pros
- Extensive product range
- Competitive pricing strategy
- Nationwide store presence
- Robust e-commerce platform
- Efficient supply chain network
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Cons
- Perception of low-quality products
- Labor disputes and employee dissatisfaction
- Intense competition from e-commerce giants
- Impact on small local businesses
Walmart - Service sucks
This is about my experiences in the Walmart in CARSON CITY, NV Today on MAY 4, 2024, I was treated very rude and disrespectful from an employee of this store. This has happened to me many times over the years. I have shopped in this store for more than 10 years. I am at the point now that if I can find what I need in other stores in the area then I do my...
Read full review of Walmart and 1 commentWalmart great value brand product of Thailand
I have been a Walmart shopper for years I am very disappointed that some of your products are coming out of foreign countries. For example, your Great Value Whole Kernal Corn is now a product of Thailand. Why? There is also, a WARNING that states "Consuming this product can expose you to chemicals including lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. I will not even return it to the store for a refund. It is going in the trash.
Recommendation: Read labels carefully
Mixed Experiences with Walmart Pharmacy
As someone who values convenience and affordability, my experiences with Walmart Pharmacy have been quite mixed. While I appreciate the ease of ordering online and the competitive prices, the overall customer service and delivery experiences have left much to be desired. There have been instances of delayed deliveries, damaged products, and unhelpful responses from customer support. It's disappointing to encounter such issues, especially when relying on Walmart for essential items. Despite the convenience, the inconsistent service quality has made me consider exploring other options for my pharmacy needs.
Mixed Experiences with Walmart Pharmacy
As someone who values convenience and affordability, my experiences with Walmart Pharmacy have been quite mixed. While I appreciate the easy return policy and the helpful customer service I've encountered, there have been instances of significant issues. From delayed deliveries to receiving damaged products and encountering unhelpful staff, it's clear that there are areas that need improvement. Despite the competitive prices, the overall customer experience can be inconsistent. If you prioritize efficiency and quality service, you may want to explore other options before committing to Walmart Pharmacy.
The welcoming of Grace when I go to the Walmart pharmacy in Palmyra Maine
I am writing this review in regards to the outstanding, professional, and welcoming treatment from one of the Walmart pharmacy employees who I know to be Grace!
I would like to think that I am a great judge of character, and with that being said, as I'm standing in line, waiting for my order to be filled I notice short, structured, Latin descent, young lady greeting each customer as day come toward the cash register, myself included. With a smile and a wave, she makes my experience at Walmart pleasurable. Furthermore, once hearing my name she speaks up from behind the counter of the cash register, and immediately tells me how long my prescription will take.
I would like to take this time to add that there are many biases and personal opinions in regards to the prescriptions that I am filling. I have gone through two other pharmacies due to bias, attitudes and sideways comments about the disorder in which I need medication to treat. This is the first time that I have never felt that way while, a pharmacy personnel has fulfilled my prescription. Thank you Walmart thank you for hiring people that understand.
This new style of respect that is shown by your employees, is something to be modeled after Grace. If possible could the Walmart administration offer her my appreciation and thank you for great job well done.
Thank you once again and have a pleasant day.
Mr. Johnny M. He.
Great!
I am surprised as anyone about writing this review about Walmart. For years, I had a love-hate relationship with them since the prices were incredibly low, but the customer service end really suffered. Covid-19 seems to have really transformed the company. I love their Walmart plus program. For $12.95 a month or a $98 a year, I can order a $0.30 item online and if it is in stock at the store, they will hand deliver it instead of having it shipped from their corporate warehouses. You also get free delivery from the grocery store. Walmart is truly a one stop shop, I do my banking, get my prescriptions, my grocery shopping, my durable goods shopping and even simple auto repairs. They offer many other services as well. They mess up occasionally, like every company, but generally, I just start a return process online and if the product is relatively inexpensive, I do not even have to return it. The credit is issued automatically to my lending company. Even better, if I call Walmart, they will frequently issue a five, 10, or even $20 promotional code to compensate for my discomfort. I do wish that they would offer a replacement for any problem order instead of just issuing a credit, but that is relatively a minor inconvenience. I believe that so many people have just formed a negative opinion of Walmart in the past and have joined the bandwagon that many refuse to admit it's a fantastic turnaround that Walmart has made.
Walmart.com
Walmart.com... Worst on line experience EVER!
I've read the reviews here, and most absolutely can relate.
Purchased a 3 month email card for Straight talk... used PayPal account.
Should have received an email within minutes, two days went by and contacted.
Walmart.com blamed PayPal for the hold up! Being this was not my first encounter with this crap hole called walmart.com, I had, unknown to walmart.com---a PayPal Supervisor on the line.
Spoke to a walmart on Supervisor who clearly, most absolutely blamed PayPal for the delay! How sweet is is to catch the lying b***h with a PayPal Supervisor listening! A little sneaky, I know... but very effective! PayPal recorded the encounter too.
Walmart.com, factually is not "Walmart!" Walmart headquarters has nothing to do with walmart.com... check it out-this is for real!
Know that when canceling an order with walmart.com, it can take up to 3 business days for the cancelation to be processed, and then 5 to 10 business days for your money to be returned! Fact not fiction. PayPal refunded my money on the spot, so I could go to the local Walmart store and purchase my phone card with cash.
Customer service with walmart.com is nothing but bull splat and cow pucky And you will NOT get past a Supervisor... there is no contact with anybody else!
They will never see another one of my hard earned dollars...
Will never shop there again... and advise the same!
In ending... who does own walmart.com? Where is their headquarters for contact? Good luck getting past their lying Supervisors!
Walmart Versus Target Online Ordering
Walmart is by far the best of the two: Their products are of better quality and at a lower price for the same product. They also have more products to choose from. Both websites have the problem of when you search for a specific item (e.g., extra crunchy peanut butter) you get other items as well (e.g. Smooth peanut butter, almond butter, etc.) My only issue with Walmart online ordering is the choice between "delivery" and "pick-up" options. A lot of times when I click "delivery" I also get "pick-up" options to choose from in that data set. But it's only after I've completed my order that I discover it's for "pick up only." I don't have a car so that's problematic for me (hence I order online). Target's website is better at this. But this leads me to another positive thing about ordering with Walmart. If I cancel an order, even though they placed a hold on my account for that amount, that amount is returned to my account that day or the day after. I even tried to cancel part of an order from a third party (which they normally aren't able to cancel) but I called Walmart and they contacted the seller and got my money refunded. This is unlike Target, which places a hold on your account and then, even if they don't have the products you ordered or you cancel items, this hold is on your account for at least 5 business days, sometimes even as long as ten. OF SPECIAL NOTE: The Walmart Foundation has pledged $10M to support local food banks, local school and senior meal programs, and organizations that provide access to food for underserved populations.
Walmart has always been s good shopping experience
Over the years I have listened to many retail store complaints from other people, which is typically when people most tend to comment. What I have noticed is that people also associate their comments with the store that sold a product to them rather than the manufacturer of a product. I have experienced this same phenomena as a seller on a well known auction site. So I have learned to shop the product and not the store. The store is simply the venue where I purchase my product. Therefore, Walmart has been for many years one of my go to sites. At this point in my life I do 90% of my shopping online. Who would have ever thought that shopping at your computer was easier than going to stores. Walmart's website could be a bit better when searching for something specific, but I do get enough hits so that I could further refine my search. Walmart also tends to offer the most detailed information about a specific product, and I really like reading the reviews posted by people to help me make a decision about buying. Recently, I was looking for colored handle flatware and had selected several possibilities from various web sites. Walmart carried most of them, their prices were better, and the reviews helped me determine which ones were a waste of my money related to both quality and size. Another reason for shopping at Walmart is that I know I will receive what I ordered, and if there is any sort of defect or problem that it will be replaced or I will be refunded. I know that I have the option of returning it to a local store or elect to have it sent back. I also have plenty of payment options whether it be debit, credit, or Paypal. Shopping online also helps you keep track of your purchases, and you aren't trying to hunt down the elusive receipts required for returns. So yes people I like Walmart and the services they provide.
Late night shopper never even got an apology
I do a lot of my shopping late at night so that I don't have to deal with a lot of people or long lines. Because of this choice sometimes the sales associates at Walmart seem to think you may be a shoplifter and they often profile you I was approached at the checkout line because the cost of an item that i wanted to purchase was to low in their opinion. The item was on sale and had a Wal-Mart sales sticker with the reduced amount on it and the barcode of the product that it was attached to. They went back and took time to review the tapes from the time I entered the store to check to see if I changed the price on the product. It had a sticker on it with a sku number on it printed out on one of their little handheld machines that they used to mark down the price. After this was pointed out to them by the manager on duty and that I had done nothing wrong it was if it was of no big deal to the employees. Meanwhile I was totally embarrassed and I don't think I will ever feel right shopping there again. I've told all my friends and family about this. And anyone I come in contact with that shops there. They didn't do anything after all that to make me feel more comfortable after that embarrassing situation. They didn't even apologize to me in anyway shape or form. I spend a lot of money at Walmart monthly $2500 to $3,500 a month on average that includes everything groceries clothes cellphone banking taxes Pharmacy you name it I did everything at Walmart I will no longer do this unless they were to ever approach me and make a sincere apology I gave the store manager my phone number and my address and my name and no one has called me up to this point. I will go out of my way to shop at other places from now on regardless if it costs a little more or not. It would be better than being embarrassed and accused of such a low life action. I am a disabled Christian man with good family values not some crackhead off the street.!
Walmart affectionately referred to as Walley World
For years, Walmart's brick and mortar location has been affectionately referred to as Walley World by several patrons in particularly it's late night early morning shoppers. Being as Walmart is open twenty-four hours one great way to avoid the crowds and shop in peace. It's also handy if you happen to be one of Americas late night workers or someone like myself who suffers insomnia. With all the great prices and variety, the store offers in the middle of the night it can resemble Disneyland for adults shopping in the wee hours.
Now that we are in the technological age shopping just about anywhere at any hour is possible and you don't have to leave home to do it. Walmart.com is a great website to comparison shop and offers the traditional wishlist that is a tremendous feature for keeping track of all your treasures while you surf away in search of a better deal. Just don't be surprised if you navigate your way back to Walmart and your wishlist. The deals are hard to beat and Walmart.com has an enormous inventory of well-known brand name merchandise. It's hard to find a competitor with prices that are lower. Honestly, I don't know how they do it. And with most of your purchases, if you choose you can arrange to have them ready and waiting for store pick-up. If you are not impatient like I am and don't mind waiting a couple of days for your recent acquisitions the delivery charges are very reasonable. Often they offer free delivery as a sale perk.
Walmart.com just like it's brick and mortar counterpart offers a wide variety of merchandise so you can find the quality you're in search of and if you are unhappy with your purchase honestly I don't know of any store who's return policies compare to Walmarts. The customer service should you need it when your shopping the internet site is equal to what you would expect to find in a Walmart employee. They are always extremely friendly and helpful. Now if we could just get them to change the URL to Walleyworld.com! LOL
Taking advantage of the poor and disabled
March 8th ordered groceries for an elderly disabled person in my home. Spent 148.77 for a delivery to be delivered to the home the order never made it to the destination. The driver posted a picture of a location that was not in the same neighborhood of where the order was supposedly dropped off at. Called the customer service number didn't get any answers besides that they will put the money back into the account from which it was taken out of. The money never made it to the account. The things that were paid for in this particular order was very important for the person to receive. This person cannot walk around in the store to pick up heavy things such as gallons of water and things that are heavy so this is the whole reason why she needs home delivery service for food and accessories. Give it the benefit of the doubt, called back and placed another order with a different method of paying, same thing happen for $84. Called and spoke to customer service again a picture was taken of the drop off this time the picture was covered up by the driver who supposedly had dropped off the order at this address. Again, no order was dropped off at this address and the money was already taken out of the account. Especially tips. Headquarters did not want to replace the money for this order so they instead decided to regather the order and send a new driver to drop off the order. When the driver delivered it was 2 hours later than their original time it was supposed to been dropped off, and there are things missing and things added that the customer did not purchase. There was no empathy from the people at the store when I call to talk about the situation. And no empathy over the phone it was no professionalism at all from management.
I am so tempted to call the news and report this incident to the news and possibly get a lawyer for money being taken from the disabled.
You would think with the billions of dollars that Walmart makes a year that they would be better at making sure their customers are taken care of especially the ones that are elderly and disabled. Thank you for reading this site driver I hope that you can help assist and will be turning this over to the Better Business Bureau.
Best regards
Shopping at Walmart
I am from the Caribbean so it is not very often that I get the opportunity to shop at Walmart but whenever I get a chance to do so it is usually a great experience for me. Whenever I visit the United States Walmart is usually the place to shop for me. The Walmart where I usually shop is a few miles away, but, I travel that distance because my first experience was great so I always go back to shop at Walmart.
What I like about shopping at Walmart is the fact that you can layaway, this is what I usually do. I work a few months, take my time to pay for the products and whenever my stay is up I pay the balance and take my products. This is great service because people do not always have the money to pay for goods and service all at one time. I hope they still have that service. I haven't been to the US for a while now so I hope nothing changes when I return.
Another service that I love is the very friendly customer service. I am from the Caribbean so I love great customer service and a family like atmosphere, this is what I notice about the employees at Walmart. They are very friendly and helpful and they give great customer service. They are family-like and they treat the customers the same. After a few visits, I was known by a few employees who are always looking out to assist me with my purchases and someone is always available and willing to assist me whenever I ask for assistance. They treat every customer equally as far as I noticed.
What I did not like though was the long line of people returning goods that they previously purchased. Maybe because that does not exist in my country, I am not used to that kind of service. I do know it is not as a result of buying inferior goods because I think they have great quality products. I just think it is the culture of the American people. They buy something and they do not like it anymore so they return it.
Overall I rate Walmart as the number one place to shop whether you live in the States or you are just visiting. I will give up shopping at Walmart for nothing, in fact, I am dying to go to the United States just to shop at Walmart. I shop almost nowhere else for items to take back to my country when I visit the US. Walmart is the place to shop.
NEVER an Issue, Except the new Pharmacy Account layout
I have been using this website & app for a number of years now (disability cuts your "shop-wandering" in half!).
I take care of my pharmacy orders, check out sales & coupons, & the Savings Catcher, of course!
Here's a few features I feel are GREAT & IMPORTANT.
-If you're making a shopping list for your local store, you can submit an order & they'll get it all pulled for you & you go to the "PickUp Service" areas in the back of the store & viola, you pay & run.
-If you're IN THE STORE & can't find something, use either the website or app and search for your item under "In Your Store"tab. It will tell you IF they have it and amazingly WHICH AISLE on which you may find it! It cuts down on my mad-dashing cardio fast-walk, but it's a true lifesaver. You can also use this feature at home to strategically plan your shopping attack instead of wandering around or looking for a WM Associate.
-Another feature I feel is key, but is only on the app, so break out your Smartphine, is the PRICE CHECKER OCR READER! Yep, you know how things get moved around on those shelves and that $15 toaster is now going into your checkoutbag at $22.50 & you stand there slack-jawed & other customers stare at you because you are holding up THEIR life by inquiring about the price?
WELL, get the Smartphone, look along the search box & do you see a barcode at the end of that search line? Tap on it, a camera screen will open, point that camera at the barcode & it will BEEP & tell you the exact price! No more questions or embarrassing moments in the checkout line.
And use the site to read product specifications, REVIEWS, oh yes! READ THOSE REVIEWS! It will save you time & hassles.
Now let me share the only CON. The 'revamped' Phamacy Account page. I have 9 Rxs a month... So I'm serious about this page's lack of organization these days.
#1. It tries to tell ME when my refills are due. Or it will FILL a single Rx on its own volition even when I opted out of Automatic Refill options. I am so not impressed with that.
#2. Search tools. I used to be able to search by "Refills Remaining" so I was sure to use up the old Rx# and not let my Rxs go out of date. AND I used it to make sure I got all of my meds refilled & knew when to get refills from my doctor's office when I got to 1 'Refill Remaining'. This SEARCH OPTION is now gone & I find it quite annoying trying to keep up with the 79 line items they have on my list. (Could I suggest that If there are no refills available, could you remove it from the active list or just move it to an archive or the "Refill History Report"?)
Basically, I'm on the site possibly one time or more per day. Like I said, researching those reviews are important, as well as the product comparisons they offer. I usually use wBay & Amazin reviews with WalMart's. For the most part, the reviews are similar along the different sites - which means no one is sugaring their own site or product reviews. But if you have a Smartphone, the WalMart app is a powerful tool in the store as well.
Thank you WalMart for hearing & caring about what your customers are saying about your site. It's definitely more exciting than most of your stores, especially if you are a plus size lady who does not dress matronly. That department could really be sexied up.
Card was hacked and cleaned out before I even got it out of the packaged!!!
I was given a $100 Walmart gift card as a retirement gift. I had it for about a year before trying to use it. I opened the package and went online to confirm the balance. It was ZERO! I called the customer service (using that term lightly) number on the card 7 TIMES! I was disconnected every time they transferred me to the fraud department. SO FRUSTRATING! I finally got through and was told I had to submit all kinds of documents, which they provided to me. So, I did. Within a few days, I was told they would credit all but $14, stating that I authorized it! All the charges were Apple. I NEVER made an Apple purchase in my life. And the card wasn't even out of the package when this all started! They didn't care. They sent me a new card for $86 and that was it.
FYI... this is NOT a Walmart issued card. It is a GREEN DOT BANK card marketed as a Walmart card. STAY AWAY! Buy an authentic VISA GIFT CARD instead. That way, any issues can be resolved easily (if there are any).
By the way...the local Walmart store didn't help AT ALL! They told me to call the number on the card. I asked if they meant the number that disconnected me 6 times earlier that day?" They didn't care. Too bad for them, too. I have other buying options that I will use in the future...both for gift cards and retail/grocery purchases.
Recommendation: STAY AWAY!!! Buy an authentic VISA GIFT CARD instead. That way, any issues can be resolved easily (if there are any).
Price gouging
i wanted to add some Kleenex cubes to an order so I could get the free shipping, but was immediately discouraged when I saw the price. NOWHERE have I ever seen a 4 pack of Kleenex cube boxes listed for over $15! This is blatant price gouging! This also happened with some of the other products I attempted to add to the order. I wound up adding an extra amount of what I really needed which were the Viva 6 pack double rolls since, unfortunately are no longer available anywhere except these thieves.
Manager and employer
Today we was shopping at Walmart at saddle Brook after I finished my shopping I paid n leaving same time they call us and want to check my cart they are saying that we have more then 31 item and didn’t paid but when they count it’s 31 item not more and the employer don’t check other people and check mines and after we called manager name is Giovani he didn’t do anything we tell them why you guys have this kind of person work here she don’t know how to talk with customer and manager said sorry I said no tell her to said sorry it’s not fair front if lots of customer I fell bad and I’m also shopping with you guys every month more than $900.00 if you want you can check I have a account with you guys and my address is 60 Albion Ave, Paterson NJ 07502. And the employer name is Janet and manager name is Giovani I need to see she get fired not respect customer as Well
I need big punishedment for her she should get fired the employer Janet work at saddle Brook Walmart
Walmart Complaints 2761
Ordering online
As a disabled individual, ordering online from has been godsend. However, there is a recurring issue is growing increasingly frustrating: being that items are of stock when I know are not. On December22, 2024, at approximately 4:30 PM, placed a substantial order from the Walmart on Highway 60 in Lake Wales. I was informed that half of my order of stock, a friend of mine was at the same Walmart. I asked him to confirm that the items were in stock, and he said that they were and showed me camera. Given my difficulty in walking and bending over, I rely on shopping online. If employees are being paid $15 an hour and are not their duties, maybe they should not be employed. I paid $14.95 for the three-hour or sooner delivery option plus tip for the driver. This is not the first time this occurred. I am puzzled by the work ethic of young people today; it seems they simply not want to work. Something needs to be done about this.
Claimed loss: $14.95 for service not satisfied with
Desired outcome: Investigation on our employees doing their job to the fullest potential.
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KKmoon 2 4GHz Wireless PowerPoint Clicker Remote Controller Flip Pen Pointe
On November 8, I made the purchase of: Wireless remote control for PowerPoint KKmoon 2 4 GHz with rotary pen and tip, the maximum delivery date was November 22 but I never received any notification of delay or any problem, unfortunately I am no longer in canada so after 17 days of delay in the delivery of the product, I request a refund of the total money.
Order Date: Friday, November 08, 2024
Order number: [protected]
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Walmart did not coordinate at all and delivered late, thus this case is clear for a full refund. Call them, provide your order number and make it clear that the full amount has to be paid back. If they do not assist or compensate you, charge back your payment provider in order to retrieve your funds. It was solely their failure. sab. Never let them off the hook.
Stainless steel garbage can
On October 2nd I bought The Stainless-Steel Garbage can. The product was delivered and realized that the garbage can was smaller than I thought it would be, so I submitted a return request. Numerous times I asked for the status of the return, to date I have not received my refund. The product was as much as the delivery fee, which is about $70.00. I have...
Read full review of Walmart and 1 commentIs Walmart Legit?
Walmart earns a trustworthiness rating of 94%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Walmart. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Walmart has received 21 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Walmart.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Walmart.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Walmart and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Despite a high level of trust, our investigation found issues with Walmart's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 27% of 68 complaints were resolved.
- We conducted a search on social media and found several negative reviews related to Walmart. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Walmart not issue a return for wrong size tires ordered.
I ordered 4 tires for my auto. Thought they were the correct size. Walmart auto center they were the wrong size and refused to put them on the auto. They also said to get a return I must go online. Called walmart.com explained. The said they would but never did the return. Being 66 on disability, the 290. I paid for the tiers, they withdrew from my citizen...
Read full review of WalmartThe delivery service failed to deliver any products, and my refund request has been unfairly denied.
I am writing to request a full refund for my recent order, Order #[protected], totaling $188.46.
The address I provided for delivery was correct, but the driver informed me that the address provided to him by Walmart was completely incorrect. As a result, my groceries were delivered to the wrong address, and I did not receive any of my items.
Additionally, the driver contacted me angrily, and I later discovered that the error in the address was due to Walmart’s system. This situation has caused me significant distress.
I applied for a refund, but only a small portion of the total amount was refunded, and about $100 worth of products remain unrefunded. Every time I attempt to request a refund through your platform, my request is rejected.
I do not understand why I am being penalized for this mistake, which was not my fault. Please assist me in resolving this issue and issuing a full refund for the remaining amount.
Thank you for your understanding and assistance.
Claimed loss: $188.46.
Desired outcome: Refund my money. I have already wasted a lot of time placing this order, and instead of re-delivering the items, which would have been the proper solution, I am now facing difficulties just to get my own money back.
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Defective apple gift card
On May 4th,2024, I bought a Apple Gift Card for $250.00 at Walmart 1606 South Signal Butte RD, Mesa, Arizona. After opening the package I scratched the covering from the Redemption code to discover that some of the code missing. I sent information to Apple they said they couldn't do anything cause they couldn't find the card in their system because the card...
Read full review of Walmart and 1 commentBad service
My name Is Ruben Aviles and I am 92 years old. Today August 2 2024 when I visited El Centro Ca. Wal Mart store I suffered a small dizzy spell and I asked a gentleman at the Optical store if I could sit for a moment until my situation will clear , he refused and told me that I will not be permitted because the seat were for customers only .I am very surprised that a store like Walmart will have a policy in place .
Does Walmart has a policy to discriminate and put down old people.
Ruben Aviles
1160 Harmony Way
Heber Ca 92249
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Meow Mix Original Choice Dry Cat Food, 30 Pounds Size: 30 Pounds
i order 2 bags of this cat food for delivery .i never got it .i have been on the phone for 2 months trying to get my money back. i keep calling and being told to wait 10 days for refund wait 48 hours and someone will email you . i am tired of talking to foreigners can't understand them .i just want my money back .so far i have 3 orders that never got refunded .and got burnt on 68 dollars last years.just give me my money back
Claimed loss: 39.18
Desired outcome: want my refund
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3rd party gift card sales from walmart (applebee's cards).
I'm not sure if Walmart is the one at fault here with the main issue but they are at fault for taking no action on the issue at hand. I have 2 gift cards, one for $500 and the other for $300. I contacted Applebee's customer service and asked them if they could put a hold on the cards so they couldn't be used. An untrustworthy character had card and pin...
Read full review of WalmartDelivery
Ti just ordered 7 items from walmart, I had to pay $ 11.95 for shipping. I am upset with the shipping, your company just dropped 2 of the 7 paks Ton the sidewalk in front of myhouse. That was not necessary, you could have openedthe lani screen and inserted them so that they would not be stolen Very unhappy, at least amazon rings my bell to let me know they are delivering. I paid $ 11.95 and did not get a good service.
Read full review of WalmartOculus quest 3 purchase 7/10/2024
Walmart is currently advertising this item for the sale price of $429, when I purchased this item yesterday evening, unknown to me that this was the current sale price, I attempted to implement the price match policy however was advised that because this item is sold out online this store could not match the price instore. Come this is the advertised price.
Read full review of WalmartComplain about the injury hit by walmart employee
My name is Gana. i am 79 yrs old woman. On Monday JUly 8th i was shopping at the Walmart store in Currants Drive Edmonton. I was looking at some swimsuit all i now was i was screaming and fell on the floor. It all happened in a fraction of a second. I was hit by the Walmart employee pushing the big buggy with all the boxes. The buggy pushed me to fall on...
Read full review of Walmartemployee
this morning while attempting to leave your store in Arroyo Grande CA an employee named John asked for my receipt, I did not hear him as I was walking past the door and he asked again and I flashed my receipt and said " I have it right here" he replied sure you do and mumbled f***Ing punk under his breath. after I asked where I could find a manager he threw his hands up and said idk good luck finding one.
I spoke to sara one of your managers she directed me to your online services for the complaint. she was extremely helpful and apologized for what happened.
This sort of interrogation at your doors is pathetic, if you cant trust your customers at self checkout witch i did not use then get rid of it.
Desired outcome: John should be written up for instigating and foul language
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Refund not received
*I send this letter to customer service at Walmart daily.* I have not received my money back on the Hoover Max vacuum that I purchased online, delivered May 6th. I began the return online and physically returned it to Walmart in Gladstone Missouri June 1st, 2024 9:05PM -9:30PM. I have video of some of this exchange. The customer service didn't handle the...
Read full review of Walmart and 1 commentTreatment by store clerk
On Friday, May 31, 2024 I purchased 71 items at a cost of $389.64. While pushing my shopping cart with the paid items and receipt in my left hand. A Walmart associate demanded that I show him my receipt. I raised my left arm and showed him the receipt and kept moving forward. He shouted at me to stop and show him the receipt and I responded that I already...
Read full review of WalmartMoney card
I purchased a Walmart MoneyCard today. I put my insurance money on it to pay my insurance. OK I went to go activate. It is saying they cannot verify who I am. They ain’t gave me no option or nothing to prove who I am. No nothing so upload anything too I don’t know, but I’ve got all the proof saying who I am and now I can’t pay my insurance because my money stuck on this card that I can’t even use it to pay online bills with they said I can only use it for in-store purchases only and that’s not fair because they’re not even giving me a chance to say or show who I am.
Claimed loss: 200.00 and after 12:00 tonight it’s gonna cost me not to be able to pay my car insurance, which gets me to work now I’m gonna have flags on everything.
Desired outcome: I just want my money so I can pay my insurance on time but that’s not gonna happen so now everything’s gonna be like a domino affect and all my bills are going to be messed up
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Return denied
February 8, 2024, my husband, who is 89 and has Alzheimer's and I am 80 and am his caretaker and am handicapped, sold our home of 34 years in Orlando and moved into a condo in Casselberry, FL directly across the street from Walmart. The nicest Walmart I have ever been in. Since then I have made 15 shopping trips over there and spent over $750. Plus I have...
Read full review of Walmart and 1 commentGift card
On 12/24/2023 I purchased a $200. gift card a a Christmas gift for my wife. On 02/22/2024 we attempted to use the card and was told it had a $0 balance and had been redeemed in Texas...not Ohio where we reside. I was told by the store to call Walmart Customer Care to report the problem. They were sent photocopies of the card info and receipt, Their resolution was for me to contact the local police and report the theft and that they could not reimburse the stolen funds, but they were sorry for my inconvenience. They further advised me to review the Walmart Gift Cards Terms and Conditions and basically says "" buy as your own risk"
Claimed loss: $200.
Desired outcome: Reimbursement of loss
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Inside store stations announcements / distributions
For the past 10 years 2013 to 2023 - inside walmart stores cctv camera distributions - releases insults and variety of announcements at my address - from personal announcements "registered [censored]" (2013) to (2023) to all type of communication dissemination when they identify my image - being bullied by ongoing tracking / tracing - in the US states and other walmart locations
Also refusing good well paid white collar hybrid jobs with corporate office
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Standard setup & security for a computer
I purchased a computer online (April 20, 2024) and also purchased the Standard Setup & Security for this computer, I received the computer yesterday on April 24th and was able to set it up myself without the help of a computer technician now Walmart refuses to refund me the $59.99 that I have not used, I called Walmart and was transferred from customer...
Read full review of WalmartAbout Walmart
Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.
In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.
Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.
Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:
- The specific location or online service of Walmart involved.
- Descriptions of the product or service that led to the complaint.
- The date and time of the incident or issue.
- Any conversations or interactions with Walmart employees.
- Steps you have taken to resolve the issue, including any communication with Walmart customer service.
- The response or lack thereof from Walmart regarding your complaint.
- How the issue has personally affected you, such as inconvenience, financial loss, or distress.
5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.
7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.
8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.
9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.
Overview of Walmart complaint handling
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Walmart Contacts
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Walmart phone numbers+1 (800) 966-6546+1 (800) 966-6546Click up if you have successfully reached Walmart by calling +1 (800) 966-6546 phone number 23 23 users reported that they have successfully reached Walmart by calling +1 (800) 966-6546 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number 25 25 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 966-6546 phone numberCustomer Service+1 (800) 925-6278+1 (800) 925-6278Click up if you have successfully reached Walmart by calling +1 (800) 925-6278 phone number 8 8 users reported that they have successfully reached Walmart by calling +1 (800) 925-6278 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 925-6278 phone number 8 8 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 925-6278 phone numberCustomer Service+1 (866) 925-2432+1 (866) 925-2432Click up if you have successfully reached Walmart by calling +1 (866) 925-2432 phone number 4 4 users reported that they have successfully reached Walmart by calling +1 (866) 925-2432 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number 3 3 users reported that they have UNsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number+1 (877) 937-4098+1 (877) 937-4098Click up if you have successfully reached Walmart by calling +1 (877) 937-4098 phone number 5 5 users reported that they have successfully reached Walmart by calling +1 (877) 937-4098 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number 13 13 users reported that they have UNsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number
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Walmart emailshelp@walmart.com100%Confidence score: 100%Support
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Walmart address850 Cherry Avenue, San Bruno, Florida, 94066, United States
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Walmart social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 24, 2024
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