Walmart
Reviews and Complaints

Today we was shopping at Walmart at saddle Brook after I finished my shopping I paid n leaving same time they call us and want to check my cart they are saying that we have more then 31 item and didn’t paid but when they count it’s 31 item not more and the employer don’t check other people and check mines and after we called manager name is Giovani he didn’t do anything we tell them why you guys have this kind of person work here she don’t know how to talk with customer and manager said sorry I said no tell her to said sorry it’s not fair front if lots of customer I fell bad and I’m also shopping with you guys every month more than $900.00 if you want you can check I have a account with you guys and my address is 60 Albion Ave, Paterson NJ 07502. And the employer name is Janet and manager name is Giovani I need to see she get fired not respect customer as Well

I go to your Marketplace store#05393 once a month,(mgr Bonnie) to get my mothers groceries. This past Sat 10/14/23 was the 4th time I have found out of date 1% milk. Sat took the cake I found 10/08,09,11,13 and several only a couple of days until being past due. I have complained 3 times but the people look at me like I'm crazy. I talked to someone that called himself a manager last time, he couldn't care less. I talked to my Mother about going across the street to Foodlion. It is always 1% great value brand that is out of date. Elderly people might not notice this and it wastes money.

I've had a terrible experience with Walmart's delivery service, specifically with LaserShip. I've had to contact Walmart customer service five times now regarding deliveries that were shipped with LaserShip. Today, on April 8th, LaserShip left two of my boxes on the outside of my apartment complex again. The driver didn't even bother to buzz my unit, which is unacceptable. Luckily, a maintenance guy saw the driver leave my boxes and contacted me immediately. I called Walmart customer service and was told that a supervisor would be contacting me, but as of yet, I haven't heard from anyone! My complaint number is ***.

I decided to contact LaserShip myself and spoke with a supervisor. Unfortunately, he didn't even bother to apologize for the four distinct incidents that I've experienced with this LaserShip driver. He did acknowledge that this is probably happening to other customers as well, which is unacceptable. I will no longer order online as long as LaserShip is the carrier delivering packages!

Poor customer service has a definite negative impact on any company's bottom line, just as exemplary customer service does the opposite! This is unacceptable! As a customer, I shouldn't have to contact you multiple times for the very same issue! Apparently, my complaints aren't being taken seriously! I am very disappointed with the delivery service and also with those fulfilling the orders. My packages are shipped without the proper insulation and protection. My items were just tossed in the boxes with a couple of pieces of bubble wrap on the top. The glass wasn't wrapped and nothing separated. This did not happen in the past. Care was taken when packing shipments.

I've experienced four unbelievable incidents with the LaserShip driver delivering packages for Walmart to my apartment complex. I selected one star because there's no option for 0 stars! Judging from the number of negative reviews regarding LaserShip, I'm not the only person experiencing extremely poor, below substandard deliveries and customer service!

The first outrageous incident occurred when the driver scanned my box as delivered, but didn't deliver the box until after I contacted Walmart and the LaserShip dispatcher who placed a tracer on the box. My box was delivered the following day and left outside of my apartment without any notification. I saw the box while leaving my apartment. Apparently, the driver had other plans for my box!

The second unbelievable incident involved the driver buzzing my unit to inform me that I had a delivery. I asked the driver to deliver the box to my unit and he stated, "No, I will leave the box downstairs or I can take it back to the Lasership hub." I arrived downstairs to pick up my box from the outside, unsecured. The apartment manager said that the driver was asked to deliver the box to my apartment, but he ignored her and walked away!

The third ridiculous incident involved the driver giving my box to a resident who was courteous enough to bring it to my apartment. I reside in a 10 storey complex. Anyone entering or leaving had access.

The fourth and final ludicrous incident occurred today, April 8, 2019. The LaserShip driver did not buzz my apartment, but instead, left two boxes sitting outside, unsecured where visitors buzz in. The maintenance guy saw the driver leave the boxes and contacted me immediately.

I contacted Walmart after each incident and spoke with a couple of reps from LaserShip, to no avail. I contacted LaserShip today and was told that the station manager will be calling me regarding this issue. When I received a return call, I said hello several times before the party on the line hung up and didn't call me back! I decided to call the number back and the lady who answered located the supervisor who called me. I tried to solicit a response as to why he hung up the phone during my hellos, but he clearly avoided the subject. I'm very aware as to why he did it, and of the systemic issues at LaserShip. This supervisor wasn't genuinely interested in my feedback or complaint. He stated, "The driver is required to deliver to my apartment if he can gain access." Every apartment has a buzzer and intercom! This supervisor didn't have the courtesy to apologize for the incidents or the poor customer service! Again, judging from the many negative reviews, it's clear that management at LaserShip is very much aware of the problems and really don't seem to care! Outlandishly preposterous!

Customer service skills are learned! A company or organization's bottom line is definitely impacted by exemplary customer service or the lack thereof! Don't trust your company's deliveries to a carrier who lacks concern for customer satisfaction! As of today, I will no longer order any online products from Walmart, Jet.com or any other company that utilizes LaserShip for deliveries! As a customer, I shouldn't have to constantly contact a business regarding the same issues. Apparently, my complaints are being ignored! Fortunately, as customers, we have choices. We can shop elsewhere!

I ain't one to just complain about how WM treats folks, both customers and employees. But let me tell ya, they ain't no good corporate citizen. Last year, they stopped honoring coupons and stopped being competitive with their prices. I went to one of their stores and sat in an electric scooter that was covered in dried human feces. Can you believe that? And when I asked for an incident report or for them to replace my pants, they refused. The greeter just wiped the feces around with his hands and then went back to checking groceries without washing his hands. Disgusting, right? And to top it off, he put the scooter back into circulation without cleaning it. I suggested they decontaminate it, but they didn't listen.

So, I started shopping at other stores and found that their prices were just as good, if not better, than WM's. For example, Smith's had Spectrum organic refined coconut oil for half a dollar less, Kroger had cheaper corn meal, crackers, and peanut butter, and Bueno frozen posole was only a penny more. And get this, WM's dried corn husks were five times as expensive as Smith's, per ounce, even though it was the same brand! Sprouts had mangoes three for a dollar while WM was charging 68 cents each. And the other stores didn't demand to see my receipt, had plenty of electric scooters, and were just nicer and cleaner overall.

WM attracts some dangerous people because of the way they treat us. Other stores are just better and will help you if you're scared or accosted. WM will just fire any employee who tries to help. I broke my 45-year habit of shopping at WM last year after that disgusting scooter seat incident, and I've never been happier.

So, my advice to you is to reconsider shopping at WM and try pricing elsewhere. Even Target has comparable prices now. You'll be surprised how much you can save at Smith's, Trader Joe's, Sprouts, Farmer's Market, and Albertsons. And Smith's even gives gas points on the receipt. WM always seems to be out of stuff you need, but I've never found that problem elsewhere. In fact, in the last few months I shopped at WM, I saw no less than three store managers quit, including the assistant to the local district manager after 29 years. That's a sign of a sinking ship.

Another suggestion I have is to buy your prescriptions at buyers' warehouses, even if you're not a member. Federal law says it's allowed, so call and compare prices. You'll find that WM is not competitive anymore, and Sam's (which is still WM) doesn't beat Costco. Try Costco, where I live, they're the cheapest. You can even transfer old prescriptions or have your doctor phone in new ones to Costco.

And if you're worried about inflation, just join Costco. You'll more than make up for the membership fee in savings at the end of the year. Plus, their meat and produce are of better quality. Don't waste your money at WM when you could be spending it wisely at Costco. And if you don't like it, they'll refund your membership fee at any time.

So, be an informed consumer and take your business elsewhere. WM only cares about profit, so hit them where it hurts and shop at other businesses. Other stores still have sales and honor coupons, their scooters are clean and charged, and they want to assist you. Compare prices and you'll be surprised at how much you can save.

I've done business with Walmart online many times, and it's usually pretty convenient. Sometimes I can save some money too, which is always a plus. If I'm ordering something online from a big store, it's because I want to be able to get it when I want it. Either I have a specific date in mind for pickup, or I just want it right away and don't want to pay a ton for shipping. When Walmart first started doing online stuff, I had a great experience. That was a few years ago though, and things have changed.

I have a Blu-Ray player that came with Vudu, which is Walmart's video rental service. For a while, it had trouble connecting to the Walmart website, so I couldn't update my payment information. Eventually they fixed that, but now I'm having a different problem.

I tried to buy a high-dollar item online and choose the "pick up in-store today" option. I'm moving soon, so I needed the item right away. They put a hold on my account while they checked my identity and financial information. They charged my bank account, but now I don't have the item or the money. They say it might take 48 hours to fulfill my order, but I can't get in touch with customer service. I tried clicking on the "contact us" link, but it just takes me in circles. Nobody at the store can help me either. They don't seem to know who I am, even though I've been shopping with them for years.

I only chose Walmart because I thought I could get the item today and deal with any issues right away. But now I'm regretting it. There's no real reason for me to buy anything from Walmart online anymore. I'll just go back to Amazon next time. Walmart needs to step up their game if they want to keep customers.

Update: I gave up on Walmart and ordered the accessories I needed from Amazon. They're already on their way, while I'm still waiting to hear back from Walmart. If I don't get my item today, I'm done with them.

Update: Walmart said my item would be ready within four hours, but now they're saying it might take 48 hours. Meanwhile, the order details page still says it'll be ready by 8pm tonight. It's now past 8:30 and I haven't heard anything. This is ridiculous.

Update: It's been 24 hours and I still haven't heard anything. I got an automated email saying the item wasn't available by 8pm, but that's all I know. Walmart needs to get their act together.

Update: It's been almost 36 hours since I placed my order, and now they're saying it won't be ready until Thursday. They're shipping it from another store because it's not available at the one I chose. I found the item at another store nearby, but I can't change my pickup location online. I tried to chat with customer service, but they said they couldn't transfer the order. I asked them to cancel it instead. They said it'll take 48 hours to confirm the cancellation, and then another 5 business days to get my money back. This is a nightmare.

Don't bother with Walmart online. They're not reliable like Amazon or other retailers. Stay away if you don't want to be disappointed.

I gotta tell ya, folks, I had a real bad experience with Walmart Moneycards. Let me tell you, THEY ARE A RIP-OFF! About a year ago, I bought a Walmart Visa Debit Moneycard to make an online purchase from Walmart. I set up the account, paid for the item, and received it without any problems. But here's where things went south: I haven't used the card since then, and it's not set to expire for another two years. But when I tried to reload the card for another online purchase yesterday, I was told by the "Financial Services" division that I couldn't reuse it because they couldn't verify my identity. What does that even mean? The cards aren't personalized with the account holder's name, but it's still possible to verify that the card number matches the name on the account. The agent refused to explain what was going on and claimed he didn't have the specifics.

But I did some digging, and it turns out that Walmart has the sole discretion to decide whether to allow a customer to reload and reuse the card. And if they decide not to allow it, you're out of luck. You'll lose the remaining balance on the card, you'll have to go back to Walmart to buy another one (assuming they have any in stock), and you'll have to pay at least $20 to activate a new card. That's a real gimmick, folks. And if you decide not to open the package to keep and use the card, you can't get a refund for it. The receipt clearly states that there are no refunds available in-store.

So I went online to try to get a refund, but the system is all automated. You have to abide by the options they provide, and the first trick they use is requesting the card number of the card you just bought. But you can't see the number while it's still in the unopened package. And even if you magically guess the number, once you submit it, you've automatically activated the card to your name and submitted your identity for the supposed refund. You're stuck with the card anyway, and you might as well use it because you're not getting a refund. And the initial deposit for activation costs $20, not $1 like the card itself.

Let me tell you, folks, this is nothing but a consumer ripoff gimmick to make you keep spending $21 for a newly-activated card each time they decide you need to purchase a new one. When I called Walmart's corporate customer service division to try to rectify the situation, the agent kept referring me back to the Financial Services department and trying to get me to activate the card and be stuck with it. The only possible way to get a refund is to mail the card back to the address given in the policies within ten days, and even then, they might not acknowledge or respond to it, and it might get lost in the mail.

If you're going to use a debit card, you're much better off with PayPal. I'm through with credit cards, bank debit cards, and Walmart Moneycards. They're all gimmick tricks. The only other electronic transaction card I'll use is my EBT card, which I have to use to get food stamp subsidies. But here's a warning, folks: by the end of this decade, all monetary transactions and purchases will be defunct because money in the form of cash, coin, checks, and money orders will be extinct. They're planning on digitalizing the currency system to only electronic card issuances. That's how you'll receive your wages and your salaries. The only "money" will be in electronic numbers, which they can easily manipulate. Get ready for the coming crash, folks. It's already in the works. Just look up the Electronic Digitalization Currency Transactions Act!

I needed a card table and decided to check out Walmart's website. I opened up the app and typed in "card table" and was surprised to find one marked down from $26.42 to $7.50. Unfortunately, it wasn't available at my local store or any of the four closest stores to me. However, I needed it and decided it was worth the hour-long drive to the store that had it in stock.

When I arrived at the store with my daughter, we made our way to the furniture department. A very nice gentleman offered to help us when he saw we were looking for something. I showed him my phone with the table and the price, but he wasn't able to find it either. He got the department manager, who looked at my phone and read the description. He said, "This is the table, but it's not on sale for $7.50." I showed him where it said "in this store with the store address listed," but he said he couldn't find it.

He walked down and started talking to another gentleman, but the third gentleman wasn't paying attention. I approached him and explained what was happening. I explained that the table was on the floor but not reflecting the price that it was showing online and at this store only. He said, "Let me check my app." He looked at my phone and the ad and then typed the info into his app. He said, "Nope! Not on my app so you're not getting it!" I showed him that it said "available in stock," but he said he had a manager's app and could see more than my app allowed, and it wasn't there.

I told him how I drove an hour because that store was the only one with that deal. He said, "You could be on the fake internet or using a fake ad!" I had to chuckle at that. I drove an hour to use a fake ad on the fake internet for a card table! Seriously? Have you ever heard such BS in your life?! I asked to speak to a manager, but he said he was the assistant manager in charge that day. I asked who his boss was, and he gave me a name and said I could get his number from the service desk, but he was off that day.

He rolled his eyes at me and turned his back to my daughter and me. My daughter downloaded the Walmart app in front of him to show that we weren't using a fake ad. She typed in "card table," and there it was, my $7.50 card table on the app! He still refused to acknowledge it. The other two gentlemen were just as confused as my daughter and me. They knew it was the same table, they knew the price was $7.50, and they knew it was in that store only. But JaMicheal, the assistant manager on duty, was not willing to do anything. The department manager even asked him what he was going to do, and he said nothing!

It was so ridiculous! I was right, and he was being a rude idiot! I said, "Never mind, I am calling the 800 number and making a complaint on him." So I dialed the number and started walking back to the furniture aisle. He told the department manager to "give it to her," but it was too little too late. The department manager got on his walkie-talkie and called the CSM up front and told her that I was bringing a table up and to give me the price my phone said in the ad.

I told him thank you and said, "Do not be a manager like your mentor and assistant manager JaMicheal!" He was embarrassed because he knew the entire thing was ridiculous too! He knew I was in the right, and his manager was being rude! So I did get my table for $7.50 after a 30-minute back-and-forth with JaMichael, but I also made an online complaint!

I work in retail management, and I know what a manager can and can't do as far as changing prices. It never needed to escalate! It never needed to be an issue whatsoever, especially when I showed him the proof on Walmart's own app! The customer service line operator took my complaint and apologized for the assistant manager's attitude and said she would forward it to the store manager, and I would get a call in a few days.

A few days later, I got a call from the other assistant manager. She said she "handles the online complaints about her store." I explained the entire thing, asked her to pull the tapes, and she could see his demeanor and how he was being rude and dismissive. I also told her to look the table up on her app. She said she would bring the incident up to the manager and also on the weekly call or meeting she has with the managers.

I feel like she was calling trying to pacify me, and the store manager never got the information handed to him. I honestly feel like she is a friend of JaMichael's and is trying to cover his [censored]! So basically, I won't shop at that Walmart again unless an item is on sale for a good price and it's at that location only. I imagine I will have the same issues, and I will have to make another complaint if the need arises. But this, by far, was the most ridiculous experience I have had in Walmart in a long time. Me and that fake internet I use!

I just gotta say, I had a real bad experience shopping on Walmart's website. I can't even give a fair review of the product I bought because I couldn't even use it! So, if you're thinking of buying something from Walmart, you better read the return policy real careful-like. I thought I was being smart by buying from Walmart instead of Amazon because they said I could return it at a local store. But let me tell you, that was a big mistake. When I got my batteries, they didn't have the right adapter. And you couldn't even see it on the website because it was white on white. Like, what the heck, Walmart? Now I gotta try and contact the supplier myself to get permission to return it, and I gotta pay for shipping and insurance. It's just not worth it, man. I'm out $30 and I didn't even get to use the dang batteries.

I'm not the only one who's had a bad experience with Walmart, either. They won't even let you post a review about their customer service or anything like that. Like, what's the point of a review if you can't talk about how easy or hard it was to return something? Walmart just wants your money, but they don't care if you have problems with what you bought. It's not right, man.

And don't even get me started on their review guidelines. They won't post your review if you say anything bad about their shipping or customer service. Like, what's the point of a review if you can't talk about that stuff? It's just a joke, man.

Anyway, I just wanted to warn y'all about Walmart. They're not a good company to do business with. They'll sell you anything, but if you have problems with it, you're on your own. Buyer beware, y'all.

Walmart is a store that has been around for a long time. It has put many small stores out of business. They sell brand-named items like cell phones that are cheaply made. Walmart is a monopoly, which means they have exclusive control over many things. This makes it hard for other stores to compete with them. Walmart has everything you could ever want. They have a website where you can buy things and have them delivered to your house. Walmart is so big that the Walton family, who owns it, is richer than 42% of Americans combined. Walmart has been around since 1970 and is publicly traded, but the Walton family still owns half of it. Walmart has a lot of employees, and many of them work in the United States. They also hire employees from third-world countries and pay them low wages. Many Walmart employees are on Medicaid and food stamps. Walmart has the lowest prices on products and services. They sell products made in third-world countries. They used to claim that they only sold Made in America products, but that was not true. Walmart tells manufacturers to sell their products at a reduced price, which means they have to cut corners to make a profit. Walmart is open 24 hours, and they have regular stores and Super Walmarts in every city. Walmart is the only place many people can afford to shop. The 2008 financial crisis/housing-market crash caused many people to lose their homes, savings, 401ks, businesses, and automobiles. The crisis was caused by Wall Street traders who sold subprime lending and bad stock. They knew it would fail, but they invested in it anyway. The government bailed out big banks and Wall Street with trillions of taxpayer dollars, but consumers were not bailed out. Walmart made more money after the crash. The Walton family has continued to grow their earnings. The medium American earns around $73,500 annually, which means half of the people earn less than that. The less people earn, the more they shop at Walmart, and the more Walmart earns.

December 26th, 20187

So, I went to Walmart to get balance bikes for my 3-year-old daughter, Ella, and my goddaughter, Maddie. They had been asking Santa for these bikes for Christmas and I wanted to make sure they got what they wanted. I couldn't find the bikes in the store, but a helpful assistant told me I could order them online and pick them up in the store before Christmas. I was so happy to have this option and ordered two pink balance bikes on my phone with a pickup date of Friday, December 22nd.

But when I went to pick up the bikes on December 22nd, they weren't there. The man at the pickup counter told me they wouldn't be delivered until Tuesday, December 26th, the day after Christmas. I was so disappointed and didn't know what to do. I had to explain to my girls that Santa wasn't going to bring them what they wanted. I was so upset that I started crying right there in the store.

I called customer service and spoke to a few people who couldn't help me. Finally, I spoke to a woman who was empathetic and patient with me. She refunded my order and apologized for the inconvenience. I was so grateful for her kindness.

While I was on the phone, a Walmart employee named Bradley overheard my conversation and offered to help me. He suggested that I buy helmets, kneepads, and elbow pads and wrap them up with a printed picture of the bike so my girls knew it was coming. I thought this was a great idea and did just that.

On Tuesday, December 26th, I went to pick up the bikes. Only one bike was there, and the other one was being delivered later in the day. I was so disappointed, but Bradley was kind enough to call me when the bike arrived. However, when I went to pick it up, I was told that it had been refunded and I couldn't have it. I was so upset and frustrated that I started crying again.

I called customer service and spoke to a woman named Kiki who was understanding but couldn't offer me a solution. She told me that the only way I could get the bike was to re-purchase it. I was so frustrated and felt like Walmart had robbed me of hours of my life.

Despite all of this, I came up with a solution to save Christmas for my girls. I asked Walmart to release the bike promised to me on December 22nd and to give my girls bells and bike tassels for their patience. I hope they can figure out a way to make this happen.

Overall, my experience with Walmart was not great. I had to deal with a lot of frustration and disappointment, but I'm grateful for the kindness of the few employees who helped me. I hope Walmart can improve their online ordering and pickup process so that other customers don't have to go through what I did.

Sincerely,

Andrea Hogan

I went to Walmart on March 19, 2021, at around 11:10 AM to return an Armor All wet/dry car vacuum that I had received as a substitute for the $32.97 Armor All Shop Vac that I had ordered online for Grocery Pick-Up Order #***337. I started my return from the Walmart app, as I usually do, to see what choices were available on the shelf. However, the substituted item was not comparable to the item I had ordered, and it would not work for me as I needed to use it outside my vehicle.

When I entered the store, I was greeted by an associate, who I referred to as Customer Service Rep A (CSR A) on my original phone call to document the incident. I told her that I had a return from a Walmart order, and I had started my return in the app. She asked for my order number and then told me that nothing on my order was returnable. I checked my email for a refund prompt, but I had not received acknowledgment of the refund yet. I showed CSR A that I had initiated the refund from my app, and she tried to scan the barcode as the email stated to do, but it did not work.

CSR A then asked for assistance from Team Lead M (her name begins with M ? TL M). CSR A explained to TL M that "none of my items are returnable" when she entered my order number. I showed TL M the email, and she said that my email said that I already had a refund because it said "pending." I told TL M that there was a process, and the transaction exchanges to me a receipt demonstrating the refund, in addition to an email confirming the refund that I receive. TL M said that was incorrect, and I should leave my item, and my refund would be on the way by Walmart.com in 3-5 business days.

I told TL M that was incorrect, and their own procedure for what the customer service reps are supposed to do is stated in my email. She refused again, and I was being told to "move over" by CSR A, so they could help the next customer behind me. A third person came over, apparently just to be nosy, and she only escalated the situation by unlawfully confiscating MY paid-for item when she did not believe me either.

I was wondering what would happen next. Would the police get called? Would I go behind the counter to retrieve my item back? Would they assault me if I tried? I was wondering if I was safe at Walmart. Finally, nearly an hour later, an associate from the Pick-Up and delivery arrived to assist. She confirmed the item was still in the store, and Nicholas (who remained ever so calm, helpful, and unbiased this entire time) assured me my refund would be completed. Without my item, without a refund completed email, I felt comfortable to leave the store.

After calling Walmart.com an additional 2x, I did receive my refund complete email over 24 hours after the incident, and over 24 hours of the store employee's unlawfully confiscating my (at that time) paid-for item. I have spent over $7,000 confirmed dollars, with an extraordinarily little return rate, in a year alone just online shopping at that very store. A good percentage of my online orders consist of in-store shopping purchases of items I forgot, just as this day would have been too. I spent $55 at Target that day and was too frazzled to finish shopping for what I still needed.

In fact, since this incident my heart has been really hurt because I clearly demonstrate that I support this store, and therefore, I support your employees. However, I will no longer tolerate this treatment from your store location and will do my business elsewhere. I will document my experience and review on any local review pages for this store, so other customers have an awareness and opportunity to be safe as well. I do not understand why this happened Walmart, but it was unacceptable and unjust. I hope you find the root cause of what is happening in this department, as I cannot imagine this has only happened to me.

ng frustrated when they can't find one is not something that someone with kidney disease wants to deal with.

Overall, my experience with Walmart has been disappointing, especially during the pandemic. The lack of staff and customer service has made it difficult for me and others with disabilities or health conditions to navigate the store and get the help we need. The store managers and assistant managers seem more interested in gossiping and congregating in their little group than actually helping customers. It's frustrating to have to go all the way to the front of the store just to get help, and even then, there's no guarantee that someone will show up. I miss the elderly, Downs Syndrome, and Autistic greeters who showed compassion and understanding towards customers.

As someone with severe asthma, osteoarthritis, fibromyalgia, chronic fatigue, a congenital heart defect, mitral valve prolapse, long-QT syndrome, and hereditary kidney disease, going to Walmart is a challenge. Running around the store looking for an associate to help me is not something I can do without risking my health. I've had to use my rescue inhaler numerous times in the store and have had to deal with swelling in my legs and feet. The lack of staff and customer service has made my experience at Walmart a nightmare.

I hope that Walmart takes notice of these issues and makes changes to improve the customer experience. It's important to have staff available to help customers, especially those with disabilities or health conditions. Walmart has the potential to be a great store, but they need to prioritize customer service and make changes to better accommodate all customers.

So, I got this Walmart flyer in the mail and it was talking about how they got these checks that are super cheap. I was like, "Hey, that sounds like a good deal!" So, I went ahead and placed an order for some of these checks. But, when I got to the checkout page, the price was way higher than what they were advertising in the flyer. I was pretty ticked off about that, but I figured, "Eh, whatever. I need the checks anyway."

So, I waited for the checks to arrive and I was keeping an eye on the tracking information. But, when I looked at it, I was like, "What the heck? This doesn't even have my address on it!" All it had was the name of my city. I was pretty confused about that, but I figured maybe it was just a mistake or something.

But, when the checks never showed up, I started to get really worried. I contacted DHL to see if they could help me out, but they just told me to talk to Walmartchecks.com. So, I tried calling them up, but all I got was a recording telling me to hold. I waited for two hours and still nobody picked up the phone! I was so frustrated.

Finally, I decided to talk to my bank about it. They were really suspicious about the whole thing and told me that I might have been the victim of fraud. They recommended that I open up a new account just to be safe. I was really upset about that, but I knew it was the right thing to do.

And, to top it all off, I started to notice that all of the reviews for Walmartchecks.com were really positive. But, I have a feeling that they might be fake reviews from the company itself. I mean, if they can't even deliver my checks, how can they be getting such good reviews?

So, my advice to you is to stay away from Walmartchecks.com. They're a total sham and you'll just end up wasting your time and money.

The checks that I ordered from Walmart Checks were pretty good. The process to order them was pretty easy too. But, there were some fees that were added on that were just too much. There was an order processing fee that I had to pay, and I didn't have a choice. There were also some other fees that were optional, but the system kept trying to add them on even after I said I didn't want them. The shipping was the worst part. I ship things all the time, and I know that it shouldn't cost more than $3.50 to ship something and it shouldn't take more than 3-5 days to get there. But, the cheapest trackable shipping that Walmart Checks offered was $6.25 for just one box of checks, and it took THREE WEEKS to get to me. I chose this option, and they used some weird delivery system where DHL shipped it to USPS. According to the tracking, the package just sat in three different places for two or three days each time, which is just ridiculous. If Sam Walton were still alive, he would never let his name be associated with such bad service.

I recently decided to save some cash and ordered checks from Walmart. What a mess it turned out to be! I opted for the trackable method so I could keep tabs on when my checks were processed, shipped, and would arrive. The checks were processed and shipped, but the arrival date was supposed to be September 30th and they never came. I was in a real bind, so I called customer service. The agent was polite and did their best to help me, but my order was nowhere to be found. The customer service representative "thinks" my order never shipped, and even with tracking, they couldn't locate it. This means that my bank routing and account numbers are floating around somewhere for anyone to use! I had to call my bank immediately to protect our finances and close our account. An immediate hold was placed on my account, locking out all transactions. I had to open a new account, and all direct deposits, bill pay, and automatic debits had to be stopped and restarted. I was unable to use my debit card right away and had to go to the bank to fill out paperwork for the new account. It was a real hassle! Saving a little money is not worth the trouble. I highly recommend ordering checks directly from your bank. Walmart checks have let me down, and I will never use them again!

So, I had a pretty bad experience with Walmart Checks. I was waiting for my checks to arrive, but they never did. I had to go on their website and use their order status checker to find out that they had cancelled my order without telling me. It was really frustrating because I had to dig around to figure out what was going on.

I tried calling them three times, but no one answered. Each time I put in my account number, the system told me that my order required special handling, and then it transferred me to an automated speech that said, "Thank you for calling Wal-Mart Checks. Goodbye." and then hung up. I even tried calling Harland Clarke, the real business behind Walmart Checks, but their automated system also hung up on me.

I'm really upset about this experience. I've never left a review for anything before, but I felt like I had to share my frustration. I'm going to have to go through my bank statements to see if they even cancelled the charges, because I haven't seen a refund deposit yet.

Honestly, I just wish they had told me that my order was cancelled and reversed the charge. It would have been a lot easier to deal with if they had just been upfront with me.

So, I was a bit worried after reading some of the negative reviews about Walmart Checks, but I decided to give them a try anyway. And boy, am I glad I did! I ordered some Star Trek: The Original Series checks and they arrived in just one week. And let me tell you, they look amazing! I've never been so excited to write a check in my life.

The best part? They didn't cost me an arm and a leg, and they were super easy to order. I even got to choose my own font for just $1, and add a message for another $1. If you don't want any extras, you can save $2 right there. The message is a bit small, but it's not a big deal to me.

And get this: even with all the extras, my checks were still cheaper than what my bank charges. Can you believe it? I was shocked.

The only downside is that they don't give you any information on the status of your order. There's no contact information on the website, and they don't tell you how to get in touch with them to make sure your order has been received. (They do debit your account right away, though.) I did notice that the debit information includes a phone number, but I didn't get a chance to try it out.

Overall, I'm really happy with my experience with Walmart Checks. I'll definitely be ordering from them again, and I'll be recommending them to all my friends and family. If you're looking for affordable, customizable checks, give Walmart Checks a try. You won't be disappointed!

I recently ordered checks from Walmart Checks and was disappointed with the quality of the product. Although I carefully reviewed my information and ensured it was in the proper format, when I received the checks, the dashes were left out of my phone number. This resulted in a straight line of numbers that looked horrible. It's frustrating that whoever reviewed my order to print it didn't use common sense and know that it was a phone number that required dashes. It's possible that they don't have an actual person reviewing the information, but rather a computer doing it. This is a problem with the overuse of technology and the underutilization of human workers. The computer cannot differentiate and leaves out important details like dashes.

Furthermore, the print used for my name and address was extremely small and looked very unprofessional. It's disappointing that Walmart, like all their other products, offers low quality checks. The price may be low, but the quality is poor. It's true what they say, you get what you pay for. It's frustrating that the price of their groceries and goods continue to rise, but the quality continues to go down. Walmart has become an extreme disappointment as well as a greedy corporation that refuses to pay workers benefits despite their billions in profits.

I was unable to find any place on the Walmart Checks site to give feedback, which says a lot about their customer service. It's clear that they don't value their customers' opinions or experiences. As a result, I will be using a local, small town grocery store from now on and ordering checks through my bank. It's important to support small businesses and companies that value their customers and provide high-quality products.

So, I was trying to make some checks for my company and I went to Walmart Checks website. I made my checks online and then I checked everything and it was all good. Then, I made the payment and that's when the problem started. Their system moved my unit number up one line on the check without my permission. I mean, come on, that's not professional at all and it looks like crap.

I created my order online at 2 am and went to bed. The next day, 8 hours later, I called Walmart Checks to fix the mistake. But, the customer service lady was so rude and unapologetic. She said that all orders are final and they won't make any changes even if it's their fault. Can you believe that? I mean, how can they not correct their own mistake? I told her that it's unacceptable and she didn't even answer me properly. She said that my checks are already being made. I mean, seriously? They started making my checks just 8 hours after I placed the order on a Saturday? That's just ridiculous. I knew she was full of crap.

So, I cancelled the payment of $46.67 with my bank and sent an email to customer service explaining my situation. I told them that I have already stopped the payment and they can send the useless checks to me but I'm not paying for them. But, guess what? I didn't receive any reply from them. I think the ding bat I spoke to on the phone is the same person answering the emails.

I'm so disappointed with Walmart Checks. I will never order anything from Walmart again for myself or my companies. They just lost a customer.

I had a terrible experience with Walmart Checks. Their customer service and shipping are absolutely no help. I work out of town and have all my mail forwarded, but when I tried to put my out of town address in, it wouldn't let me. I called customer service and they said it would be fine and would get forwarded with the rest of my mail. However, when I chose the shipping options, they did not tell me the carrier. I chose 2 day shipping assuming it was USPS because they did not specify. I received my shipping email on Sunday with a tracking number, but when I clicked the link, it was through FedEx.

I called customer service, but unfortunately, they were closed on weekends. I called first thing on Monday and tried to explain to the lady that I cannot receive FedEx because they do not do mail forwarding. She was very rude and unhelpful, so I asked for a supervisor. "Supervisor" Cindy got on the phone and I was almost in tears at this point. I did not want a box of checks sitting on my front porch for months until I got back. I explained the situation to her, but she was also very rude and unhelpful. She said she wouldn't change the address because it posed a fraud risk, but apparently, sitting in a crowded neighborhood outside does not pose a fraud risk?

I asked why it didn't have a signature for all the money I spent on shipping (which was also free through FedEx because I've used the option before), but she refused to help me and had absolutely no sympathy. This poor customer service was very disappointing, and I will never order anything from this site or Walmart again.

I purchased a Walmart MoneyCard today. I put my insurance money on it to pay my insurance. OK I went to go activate. It is saying they cannot verify who I am. They ain’t gave me no option or nothing to prove who I am. No nothing so upload anything too I don’t know, but I’ve got all the proof saying who I am and now I can’t pay my insurance because my money stuck on this card that I can’t even use it to pay online bills with they said I can only use it for in-store purchases only and that’s not fair because they’re not even giving me a chance to say or show who I am.

On 12/24/2023 I purchased a $200. gift card a a Christmas gift for my wife. On 02/22/2024 we attempted to use the card and was told it had a $0 balance and had been redeemed in Texas...not Ohio where we reside. I was told by the store to call Walmart Customer Care to report the problem. They were sent photocopies of the card info and receipt, Their resolution was for me to contact the local police and report the theft and that they could not reimburse the stolen funds, but they were sorry for my inconvenience. They further advised me to review the Walmart Gift Cards Terms and Conditions and basically says "" buy as your own risk"

For the past 10 years 2013 to 2023 - inside walmart stores cctv camera distributions - releases insults and variety of announcements at my address - from personal announcements "registered [censored]" (2013) to (2023) to all type of communication dissemination when they identify my image - being bullied by ongoing tracking / tracing - in the US states and other walmart locations

Also refusing good well paid white collar hybrid jobs with corporate office

Dear Sirs: I Purchased 6 Cans of Pear halves at Checotah, Ok. on March 27th. 2024. I opened the first can on my birthday (04-02-24) My 73rd., and found "Two (2) pear Halves, then today opened another can, it had only one (1) Pear Half, and about 13 OZ. of Pear Juice. Did you have a Bad Run in the Canning Factory? Can You Help Me with My Problem? Thank You Very Much Willis Samuel Nestlerode

I have my groceries delivered to my home from Walmart-15th Street and Rangeline Road-Joplin-Mo. There has been two incidents that I have not received an item. 1st one was a 6 pack of bottled Dr Pepper. When I called the your employee told me that they hire outside companies to deliver the groceries and it was my responsibility to all them. I strongly disagree. I hired Walmart to deliver my groceries and if Walmart hire someone else to deliver them it is Walmarts responsibility to call that company not me. The second incident was today. I ordered some waffle cones and the ones I ordered were not available so Walmart was sending a substitute, so they say. I didnt receive the substitute. I would hope you would pass this down to Walmart on 15th street. Thank You

Kristi Long

2809 S Minnesota Ave

Joplin Mo 64804

[protected]@gmail.com

I have been trying for more than a week to order groceries on line fro pick up. When I get to the part where I am supposed to put in my EBT pin number, the number grid does not show up on my screen, I get the message that there is an issue and you'll be back in a sec -try again. Same thing happens! Please help I am 88 years old, physically handicapped and NEED GROCERIES!