Your app and website leaves a LOT to be desired in the area of customer service. No cut and paste, no copying text at all. And if you touch the wrong spot on the screen it all goes away with no apparent way to get it back. So for the FORTH AND FINALE TIME, because I have already wasted almost TWO (2) hours of what life I have left. So, False Advertising: the ad on the app flash sale section, "Soundbar for TV, 2.1CH Bluetooth TV Speaker Wireless & Wired 17 inch Subwoofer, 50W Home Audio TV Speakers Sound Bar, Wall Mountable Soundbar with Optical/AUX/DC Connection". States it comes with a 17 inch subwoofer. But there is no picture of it. Nor is it included in the list of, "what's in the box". So at which point is the lie manifest? Does 17 inch subwoofer come with this Soundbar at the sale price or not? Please fix this! In closing, I would like to give you a little unsolicited advice. Put someone OVER fifty (50) years old to directly (up close and in person) oversee the app and website advertising content and the user interface functions. Just a thought, thank you for your time.
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