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Walmart Complaints 2756

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8:26 pm EDT
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Walmart won't honor their incorrect priced items

My husband and I went into Walmart today to purchase some computer memory. When we walked in we found that there were two types to choose from 1G and 2G. The 1G was DDR and that was the one that we needed for OUR computer and the 2G was DDR2 which we could not use. We would've gotten the 2G if it would've worked for our system because the price listed was only around $40 and the 1G was around $30. So we asked the electronics employee to get us the 1G of memory - since it was locked up.

We went to self check and it immediatly stated that we needed assistance. It rang up for over $50 for the 1G. We explained that the sticker on the item showed that it was around $30 not $50. We were informed by the cashier that the only way that they know an item is on sale is if there is a red sticker on the actual packaging. In a super busy, super crowded store we were nice and walked back to check the price and/or grab another package that had a sticker on it. When getting back there the same employee in electronics confirmed that the price was around $30 and gave us the actual tag from where the item was, and told us to bring it to the front.

We brought it to the front and after waiting for over 20 minutes for the manager to help assist the poor cashier the manager lady came back up and said that the price was for the 2G not the 1G. she said that it was incorrectly priced since March (Uh..it's almost June) I explained that we can't use the 2G and they should honor the price that was listed above the items they were selling. I was informed that as of two years ago they do no do that any longer. EXCUSE ME?! First of all-they had that price marked incorrectly so why the hell would they NOT honor the price they had listed? That's like bringing an item you want up to the cashier, it rings up 100 dollars more than they put the price but that's too bad - you still have to pay the higher costs.

HORRIBLE CUSTOMER SERVICE! I always loved Walmart until today. WATCH CAREFULLY WHEN THEY RING YOU UP. I was so upset that after all that time, after THEY made an error that they would not honor the price that was listed. What a waste of gas, time and energy.

I looked around after that and realized where I was and should not of ever expected anything more. Trashy place, trashy employees and it's pretty much like a circus except non entertaining

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John D Martin
US
Nov 14, 2015 7:38 am EST

I just purchased a coffee maker from walmart that was priced at $3.94. When I got to check out it rang up at $17.88. I explained that this wasn't the price listed. After waiting 20 min for someone to take responsibility for this and approve this $3.94 price I was told no one wanted to discount it $3.94. I was told they would take 10% off. At this point I wanted the coffee maker for the price it was listed for. I'm tired of walmart not taking responsibility for their error and this must be addressed.
Ljdmartin@yahoo.com

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tia1
Fresno, US
Jul 18, 2009 10:25 pm EDT

I have had the same experience at Walmart, but for a much cheaper item. I believe it was some type of household cleaner. I checked the price before getting to the register, the employee said the was the tag was wrong and put the item back in the "wrong" spot. I asked the price again when I was ready to pay, they couldn't do anything. I worked at Target years ago, and they change prices, no questions asked, ESPECIALLY when it is their error (no matter the price). Today, for the third time I checked Walmart to see if they had a vacumn cleaner listed in their ad. Again, they don't have it. But they did try to sell me an identical one, same model-different color for more money. Their ad says that if the item is sold out they will sell you a similar item for the same price. Here I had the identical item but they wouldn't honor their ad. The ad also says that they give rainchecks. Yet I was told that they couldn't do that either. I just left, especially since I have bought two supposedly new vacumns from there that broke within days. I just thought since it was close and a good deal...

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10:46 pm EDT
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Walmart loaded a expired money card

On today i went to walmart to add money to my walmart money card. I put $160. 00 on the card to pay a bill. When i call the co. To pay the bill i found that the card had expired. So i went back to walmart to see what i needed to do. I called the money card center because it took my money and i could not get my money back off the expired card. I asked nwhy did it accept the money and the card was expired? So i purchased a new card the supervisior told me to activate the new card and she would transfer he money to the new card. I expressed the importance that they do that a. S. A. P. So after i activated the new card i was told that the transfer was taking place as we were talking, and i would be called when it was complete. Well quess what i never received the call and when i called back the office was closed and the money had not been transfered.

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Don'tKnowwwhotocallaboutthis.
Guelph, CA
Jan 18, 2012 3:29 pm EST
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Almost ate a chunk of glass! found in mouth from chip bag.!
Careful! Do Not Buy!

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Don'tKnowwwhotocallaboutthis.
Guelph, CA
Jan 18, 2012 3:51 pm EST
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Ty, I can the store. The manufacturer for these product is another thing...

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Don'tKnowwwhotocallaboutthis.
Guelph, CA
Jan 18, 2012 3:33 pm EST
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plus my tooth hurts still!

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4:20 pm EDT
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Walmart garden center

I went to walmart today at store #2497 in phillipsburg, n. j. I parked by the gate, near lawn and garden, as I have a very hard time walking. the gate was shut, but I was left in. I picked out my plants, went inside to pay for them only to be told that the register was closed. I had to walk all thru the store to the front checkouts to pay for my plants. there was no-one in lawn and garden to run the checkout. there were not any prices around the plants to know how much they were. I shop the store as little as possible anymore. it is always under staffed. there are very few registers open either. also, when I go into the fabric dept. some of the employees do not know what they are doing. I sew, and I buy fabric alot. good thing I know what i'm looking for. i've been asked by one of the assoicates if I could help another customer because she didn't know how to help her. and speeking of the fabric dept., what a mess. there are always shopping carts full of items with notes on them, such as "to be worked", overstock, etc. what's up with that? that store has gone from a nice store to a terrible store. the management doesn't care either. I will continue to limit my shopping in this store, and take my business to target. I only wish they had a fabric dept. at target, I would shop at that store all the time. i'm even thinking about switching to another pharmacy as well. store # 2497 needs to have some major changes done in it.

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kb5zcs
brownsville, US
Dec 19, 2009 11:58 am EST

Walmart has become one of the largest Flea markets of all time, when i go inside of one of these stores i fell like im at the flea market on a weekend, thats how bad this store has gotten over the years, they treat there workers like a paid slave also its become very bad .

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3:01 pm EDT
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Walmart card is worthless, very poor customer service

My son was given a Walmart/Ge Moneybank Prepaid Visa card as a gift. When he tried to use the card he was told he had to have the orignal cash register receipt, which he doesn't have because it was a gift.

After over an hour on the phone with both Walmart and GE Money, they refuse to help at all. And ALL of the normal customer service numbers will not even get you to a real person. When I did get a real person I was transferred several times, and ended up back at the original numbers that won't let you talk to anyone until you activate the card, which we can't do. This borders on a criminal scam, when they sell something, take your money, yet make it so that it can't be used. Many people keep the receipt in case it gets lost, but who would think that you couldn't even use a gift card without the original receipt?

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Sanders1
Dawsonville, US
Jul 10, 2009 6:43 pm EDT

I've been using a Wal-mart/ G.E. Money Bank card for year when in Febuary i had a card get Canceled because i used a nickname on the card after many hours on the phone and yelling cussing and screaming and 6 months i was told by a supervisor that the refund check has been cashed but i never got the check. I have been trying since Feb 23 09 to get this check sent to me but it seems to me that the company is running a scam, I'm just going to Sue them I'm tired of them beating around the bush and lying to me about what they have or haven't done With MY money.

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Sossy Hyatt
Placentia, US
Jun 22, 2009 7:55 pm EDT

The card comes in very nice package. No where on it does it say that the gift giver is to activate it! This must be a post from Walmart since I have informed them of the fact that this posting is happening and they need to fix their problem.

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Sossy Hyatt
Placentia, US
Jun 17, 2009 2:41 pm EDT

SUCCESS! I received the check yesterday for $28.

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Sossy Hyatt
Placentia, US
Jun 08, 2009 3:00 pm EDT

Okay, not sure if I am going to be receiving a $28 refund check but this is what I was able to do. I called [protected] and went under the option of card is stolen, punched in the card number and was directed to a customer care specialist, I automatically asked for a supervisor. They will want to know why, automatically state that you are aware of the scam and you are wanting to speak to a supervisor asap. By the way, you are calling the Phillipines. The service calls are being sent their. I was able to tell from the accent and that made them even more nervous. Explain that you have called SEVERAL times, which I had and you needed to get a hold of someone in the US that you could file a complaint with. They are ready to help you now. They will FINALLy attempt to activate your card. Tell them, you've read the website complaints and that is not going to work either and that you want a full refund. They will take down your name and address, ask them what the amount of the check will be, they informed me $25 for the value and $3 for the activation fee, so I am to get a check in 7-10 days for $28. I will come back and post if and when I receive the check.

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7:32 pm EDT
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Walmart rude cashier qwuen/gwen

I went to walmart and got in a 20 items or less line. I had bought a few beverages and beach wear and counted 20 items.
Plus all the self check out lanes were out of order and only two cashiers were 'working.' *They were chatting and ignoring the customers waiting to check out* and the lines were long.
So I Get in line and meet this woman. She says to me 'uh oh, swine flue alert."
"Excuse me?"
She sighs and grabs my items, which I placed on the check out stand and THROWs them in the bags and flings them into my cart. She crushed my chips.
"Uh, do you mind?"
She rolls her eyes and continues to throw my items in the cart. She then stands there and says 'anything else?"
"yes, tanke those items off b/c Im not paying for it."
"what ever mexican."She says throwing the receipt at me.
"whatever chongo." I said. "heaven forbid you threw crap at me." That pissed her off XD
I talked to the manager and he didnt care. I figured she was flustered that I made her do a simple job and wasted her braincells.

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Cheyenne318
Dayton, US
Nov 27, 2009 11:36 am EST

OMG you took a picture of her... man you must be really angry at Gwen or whatever her name is.. hahaha that is funny..Typical walmart trash... don't let her get to you..

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4:14 pm EDT
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Walmart could not return toaster

I bought a toaster a few weeks back and lost the receipt. The toast was stuck in the toaster so I did the most logical thing. I shoved a knife in it to get the toast out. All of a sudden I got a huge shock.

I went to return the toaster. Since I had no receipt I was told I could not return the toaster. I asked for a manager. The manager came and first he refused to let me return the toaster. Then he had this huge grin and a gleam in his eye. He told me that he would let me return the toaster on one condition. He was in the mood for a blow job, and if I preformed one on him he would allow me to return the toaster. I was very reluctant on this but I wasted $29.94 on the toaster and reluctantly agreed with his proposal. I asked if we could do our business in the washroom since I did not want everyone to watch. He said no deal, if you want to return the toaster we do it right here and now. So I gave him the blow job. After I was done he told me that I was not good enough and I could not return the toaster.

Here is what I would like to happen. I would like first and for most for the manager to apologize and admit that this is the best sex he ever had, and finally I would like to be allowed to return the toaster.

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Trevor is now a proud father a baby boy
Markham, CA
May 28, 2009 1:04 am EDT
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Liz, there have been complaints that are troll posts which don't have the topic of sex in them which have been deleted for being fake. I am surprised that this one is still on. Anyways I always wanted to say this.

Children don't try this at home.

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Trevor is now a proud father a baby boy
Markham, CA
May 24, 2009 8:22 pm EDT
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You know shamm, this would make a good porno.:D I wonder if anyone took pictures.

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shamm
US
May 24, 2009 8:17 pm EDT

hot story

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Trevor is now a proud father a baby boy
Markham, CA
May 24, 2009 8:15 pm EDT
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This story is not true ofcourse rwj19731, I am sure someone would have called the police since Brett is claiming he is preforming a fellatio in front of everyone at the courtsey desk.

rwj19731
rwj19731
Sumter, US
May 24, 2009 5:31 pm EDT

first of all a toaster is not that serious and second you were stupid for giving head for a 29.95 refund and for doing so you pretty much ruined a multi million dollar law suit and you may still be able to get the person fired but that was pretty stupid sinking down to that level and thats if the story is true

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JGraceyStinson
Orillia, CA
May 24, 2009 5:25 pm EDT

Shoving a knife in a toaster is not "the most logical thing to do".

I'll leave the rest of the crap for someone else to answer.

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3:46 pm EDT
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was fired 5/18/2009 for to many points feel that ok I was fired but why did the whole store have to know even before I did when I walked in to go to work at 10 pm 5/18/2009 I felt like I had the pleg or something everyone looking at me wispering had people who never ever talk to me say how are you doing just think it is none of anyones business what anyone...

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10:41 am EDT
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Walmart I cannot get it activated

My daughter and son-in law purchased a Walmart Money Card (Visa) in December of 2008 as a gift to my husband and myself. The Walmart cashier did not tell them that the store redeipt was necessary in order to activate the card. The receipt was discarded and now I cannot activate the card.

To those at Walmart $50.00 may not be much, but to me it is too much to throw away.

The card was purchased at a Walmart in Austin, Minnesota.

Please help me get this card activated.

Thank you,

Barbara H. Jones
[protected]@verizon.net

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Amanda
Princeton, US
May 22, 2009 1:46 pm EDT

Walmart can reprint a receipt they did it for me at the Elk River, MN Walmart. I think that as long as it was not paid with Cash. Don't let them tell you they can't do that since I know they can.

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2:20 am EDT
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Walmart drug use by barstow ca 92311 walmart employees

walmart in barstow ca has a over night shift from 100pm to 630 am and the use of illegal drugs being used and sold by the employees and in fact a issue i have contacyed the walmart ethnics department but nothing has been done not even a single test i submitted a few names to the ethnics department yet those employees are still workin that doesnt sound like they even care about the company policy the drug use in walmart by the overnite shift came home to me because my spouse is on meth or speed and she has freely told me that she has both bought and sold the drug while at work even on her breaks using in the bathroom now her use got so bad that the verbal and physical abuse on me and her own family members gotworse i submitted her name to walmart ethnics and nothing WHY?walmart needs to drug test there employees not just blow this aside and they will see that they have a big problem in the barstow walmart thank you

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Jenny12
Ann Arbor, US
Dec 15, 2009 12:07 am EST

Haha... they have to have a reason to drug test not just because some illiterate hillbilly tells them people are using drugs

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John Gnomes
Blair, US
Nov 18, 2009 10:30 pm EST

Indeed

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6:45 pm EDT
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Walmart ge money bank / collection agency

Walmart uses a bank / collecion agency in another county. Your personal information is not only in the United States but tucked away nicely in Maylasia. When you have a dispute regarding your bill, you will be taking with a person who does not understand English! Way to go Walmart and GE Bank!

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JJ334
SG
Oct 26, 2011 11:47 am EDT

…DAMN YOU AUTOCORRECT

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JJ334
SG
Oct 26, 2011 11:46 am EDT

I think that's a tad bit too racist there? What the he'll happened to google translate?

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3:27 am EDT
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Walmart buyer beware

My mother bought me a $399- Dyson vacum the other day at my local Wal-mart ( bless her heart)but i myself had recently bought a new vacum. Mom gave me receipt to return if i wanted to which i figured i hadn't even opened box so i'd go return it and get much needed groceries. At customer service desk i was told that you can't return Dyson vacums even if you have receipt . I said shouldn't that be posted some where because as someone spending that kind of money i would of taken that into consideration before i purchased it.I was then told that it was posted somewhere on the outside of box yet i couldn't see it and the manager couldn't either then she said " well i know for sure its on the literature INSIDE THE BOX" well lady most people don't open the box to read the literature untill after the made the purchase and take it home! by then your in the perdicament i am in NOW. So buyer of Dyson beware you can not return them to the store of purchase.

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Midge2914
Mancheste, US
Oct 23, 2009 10:37 am EDT
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I also think that is insane. I have bought numerous things at Walmart, and NEVER had a problem returning them. In fact, I just returned at $185.00 Infinity vacuum which was a piece of junk, and which was purchased in May, 2008 and today is 10/23/09, (I still had the receipt) and the manager was gracious enough to hear my story, called Euro-Pro who made the vacuum, and made arrangements to ship the vacuum back to them for a store credit. The manager also gave me a store credit on the spot for the vacuum and I am now purchasing the Dyson. Wal-Mart works with customers beyond the call of duty, and if a store clerk said no, you should have taken it up a level and then some. I have never been turned down a return by Wal-Mart EVER. I have even bought stuff at one Wal-Mart and returned it at another, and still there was no problem. Just take it up a step if you get turned down. Don't yell and argue, just explain your situation. Also, you can make a complaint with the Consumer Protection Division in the state you reside -- they have to take it back if you have your receipt and it is not opened and if it is opened and it is broken or defective -- there are consumer laws and they have to take it back. You just can't return a shirt that you wore for 6 months and tell the clerk you don't like it anymore. Either the clerk didn't know his job or you didn't have a receipt and wanted a cash refund, but something isn't adding up here. Wal-Mart is great about returns! Did you talk to a manager or talk to a new clerk on the job for 2 days?

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Liz
Indiana, US
May 27, 2009 1:48 pm EDT

That's insane and I don't believe your Wal-Mart is correct about that. It doesn't say on Wal-Mart's website anything about a special return policy for Dyson products. Maybe try a different Wal-Mart where someone knows what they're talking about.

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3:15 pm EDT
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I recently bought a $50 dollar Wal*Mart Visa gift card and its a useless piece of crap. The main reason I got this was so I could order Skype online and order a few other items with it. Every site I go to it says that Im un-able to use this card, or its invalid or something stupid like that. Not to mention they start reducing money from the card if there...

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10:21 pm EDT
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Walmart rude and poor customer service

I have spent alot of money whenever I go shopping at my local Wal-mart store, some of the employees who work at the Oceanside location are very rude and gave me poor customer service today. I was in one aile and one of the employees told me that I was in her way and she wanted me to move so she can get by me. I did move but she didn't say thank you. Also, when I was in the Jewerly counter and tried to speak to an employee who worked at the counter. She ignored me and didn't look up at me once, then I try talking to her again then she finally did look up at me. It just seems like the employees who work there are so unhappy and are rude to some of the customers because they hate their jobs.

I think I will shop elsewhere like at Target because at least when I walk into Target the employees greet you with a smile and ask if they can help you with something. Also, Target appreciates my business unlike Wal-mart.

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gomakemeasandwich
US
Jun 04, 2009 4:22 am EDT

This is something that you ### to your husband about (probably where you get all of that money from), and not something worth posting on a consumer review site. Nobody cares that a Wal Mart employee didn't thank you for getting out of her way so that she could do her job.

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Tragos
Norman, US
May 30, 2009 11:51 pm EDT

I am also an employee at Wal-Mart and sometimes we have bad days also just like people who don't work at Wal-Mart...and I bet they have already seen you in that same store since then so don't complain and say you are going to shop somewhere else. Do you even have a job or are you the type that live off of the government, from our paychecks and complain about it?

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9:14 pm EDT
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Walmart stupid cashiers

WalMart NW Expressway, and Council in Oklahoma City.
Made a purchase of $30.31. Handed the debit card and 1 dollar to cashier. told cashier to take the 31 cents out of the dollar and use the 30 dollars on the debit card for purchases. the idiot took the dollar, then told me he and she would take $29.31 off the 30 dollar debit card and leave 59 cents on the debit card. WHAT THE HELL TO YOU DO WITH A 59 CENTS DEBIT CARD? I asked them and they just looked at me like they were stupid. So I had to go find a manger and work it out so that I could clear the 59 cents off the debit card... What kind of idiots does WalMart have a cashiers when they can't understand a 30 dollar debit card and needing to take 31 cents from a dollar bill?
Validation - SH6N Payment service - E
TC [protected]
Manager Ebby Kalantari

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mrspenguin
Winona, US
Apr 22, 2011 7:54 pm EDT
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To answeringyourquestions...if someone only has 30 dollars on their debit card and the total came to 30.31, then obviously they need to pay the difference another way. It is an easy transaction, if the cashier knows what they are doing. You can type in .31 cash first and then the total is 30 dollars and they swipe their card for the rest of it. Or, type in 30 and hit debit and it will prompt that they still owe 31 cents. It's not difficult at all. As for the comment that if you have a debit card you won't need to make change, you need to understand the difference between debit and credit. You can't take more money from a debit card than what you have in the account.

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12Nancy
Oreo, US
Apr 15, 2011 10:06 pm EDT

This cashier could have had a bad day, did you ever think of that? Maybe she had a death in the family or is going through a divorce. Not everyone can function at 100% every minute of everyday. Plus, how competent do you want someone to be when the company they work for treats them badly. Disgruntled employees make more mistakes. WHY DON'T YOU GET A LIFE, THIS COMPLAINT IS USELESS!

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kandice517
Salt Lake City, US
Mar 16, 2011 6:29 am EDT

Ok, I'm confused. What did they do, run your debit card twice? And what did they do with the dollar? I'm a cashier at Walmart and would have ran the card for $30, with a balance of .31, which I would have used the dollar to give you .69 change. Its not hard! And yes, calling someone an idiot is not right and immature.

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lmc_0391
Huntington, US
Feb 11, 2011 10:04 pm EST

Who do you think you are?! I've been a cashier on and off for four years while I've been in college/high school and I make mistakes. We all make mistakes, even you! If the cashier is anything like me, he/she could sense your attitude and felt intimidated, and therefore was more likely to make a mistake. The manager fixed it, you got your money back, so stop complaining. People like you who think you're superior because you've never had to stand behind a counter make me sick.

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answeringyourquestions
AR
Oct 13, 2010 7:06 pm EDT

WHY DID YOU NEED TO CHANGE A DOLLAR? IF YOU HAVE A DEBIT CARD YOU SHOULDNT HAVE TO WORRY ABOUT IT... YOURE THE IDIOT COMPLAINING OVER A WHOLE BUNCH OF NOTHING

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fallenrocks
Yukon, US
Jun 09, 2010 7:51 am EDT
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We had an encounter with an employee in the Chickasha WalMart that cost us time & money, so I registered a complaint on the WalMart website. I was called by the manager of the Chickasha WalMart, who was completely unhelpful. She only made excuses for the employee, who is still doing the same poor job to this day. If you think there is a valid complaint I recommend making it to the national headquarters. You may not be satisfied, but at least you tried.

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Walmartxx
US
May 29, 2010 10:04 am EDT

Was a customer manager supervisor for years at Walmart - four different locations - they are all the same. I have no respect for the way they treat their employees and they really do get over on their customers. It was a job is all I can say. Did all I could to please the customers and STILL keep my jobs until I could find something better. It is always "Cover Your A "

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Scott
3, US
Feb 27, 2010 2:35 pm EST

really-FED-UP are you high or something?

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pfadia
Simpsonville, US
Feb 07, 2010 7:44 pm EST

Brenda,

I hate to burst your bubble, but...

$1.00 - $0.31 = $0.69

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MrBluelight
Martinsburg, US
Jan 26, 2010 8:53 am EST

Really fed up, your comment is ridiculous. I can tell you, as a cashier, that about 40% of the customers that come through my line do NOT know which way to swipe their card, and as many as 60% do not know when. Almost half of my customers don't know to follow the prompts on the screen. If I just stood there and said nothing to them, many would stand there all day. To simply say, "other way" when they swipe their card the wrong way, or "you can go ahead and swipe" if they appear to be waiting does nothing more than assist the process, quicken the closure of the transaction, and allow other customers waiting in line to be served in a timely manner.

I can tell you, as someone who has experienced plenty of customers like yourself, who have no regard for those around them, that when you act in such a way, you do nothing more than disrespect a hard-working, underpaid citizen and make a scene and a hindrance to the shopping experience of other customers. The world does NOT revolve around you.

Secondly, you attack cashiers for following what management tells them to say. Are you suggesting that people with families to support, bills to pay, and other responsibilities to meet should risk their employment by NOT following instructions? If I didn't ask the questions I am required to ask, I would not have a job at the end of my shift.

In the end, I know a comment on a public forum will not change you. Your immaturity is something that has to resolve itself, and chances are, it will do so through karma. You keep acting like you do, and one of these days, someone is going to "go absolutely ballistic on you and you will have deserved it!"

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9:38 pm EDT
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Walmart gemb helpful to thieves

I spent over an hour today trying to get account information on a fraudulent account on my credit report for GEMB/Walmart in the amount of $68. The amount and type of card is what pisses me off even more. I was transferred to 3 different numbers which each person stating that they have less information than the previous number about where the card was sent, what the charges were and how the card was obtained. All I was offered was a settlement offer...Why would I pay 50% on anything that I have nothing to do with and that is ruining my credit report. GEMB is a fraud which works for the con-artist and spit in the face of the victims!

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Walmart gulf shores, alabama wal-mart mis management

I live in Gulf Shores, Alabama and your local Wal-Mart is a big joke. This Gulf Shores, Alabama Wal-Mart fails miserably to adequately stock enough for all of us. It is a running joke when we go grocery shopping in Gulf Shores, Alabama to see how many stores we end up visiting to fill one list. Well guess what, I personally will not purchase any large items in this over rated Gulf Shores, Alabama Wal-Mart. Whoever is managing this over rated mess should not be managing this over rated mess. They are in capable of adequately staffing this mess; there is always a lengthy wait to be checked out. They do not even open a self checkout register at night, guess there is no one working at night who is competent enough to so this!. I have personally witnessed on numerous occasions people basically walking out and leaving full carts as they should not have to play this Gulf Shores game of waiting in line to do everything, Gulf Shores is not worth waiting in line for anything, except to leave this over rated, over developed tourist trap. On some occasions there is so much stock waiting to be put on the shelves in Gulf Shores, Alabama’s Wal-Mart that a shopper cannot even get a shopping cart down most aisles. It looks like what one would expect from this junked up Gulf Shores, Alabama, just look around at the garbage and junk here. They are damn lucky there has not been a fire because the amount of clutter in this store would keep shoppers from evacuating it. Again this is not some local mom and pop grocery store as it is being run as such, this is a very large fast paced national chain that frankly is fast becoming like all other Gulf Shores, Alabama businesses, lazy, under staffed, under educated, over rated, under stocked and overpriced. The real kicker is that they forced numerous small businesses to close and now this incompetent bunch in Gulf Shores, Alabama will run another national chain in the ground and all of us locals now are forced to leave this over rated tourist trap which frankly I hope we all leave this filthy over rated tourist trap and the Gulf Shores, Alabama Wal-Mart can sit empty with no stock and maybe 2 people to run the registers if they can even get that many due to gross mis management at all levels in Alabama!.

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11:12 pm EDT
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Walmart tire

I have a complaint against the way things were handled in our purchase of car tires. We purchased 4 tires from the minot, nd walmart on 4 / 20 / 2009. We went on vacation 5 / 03 / 2009 to neveda. On our way we were going down the highway and the car started to shake. At first we thought it was the road but it didnt stop so had to find a place to pull over for some highways don't have big enough shoulders. So we found out we had a flat, put the spare on and continue on went to the town of winnemucca nv found the walmart store and a lady came out took our information and said because we didnt get road hazard warranty when we purchased the tires, she said it couldnt be repaired for we road on it well of coarse it was road on when you are going down the highway 70 miles an hour you just can't stop right then an there. Everytime we asked her something she would say we road on it so couldn't help us and we had to purchase another tire. She was not helpful at all her name was michelle in the tire lube express. She said they would check out the tire and see if it had faulty workmanship. They never came and told us if anything was wrong with it, so when they came after putting a new tire on, we ask the guy if he found anything wrong with the tire he said he didnt check and they were suppose to before they put on the new one. Again it was brought up that we road on it and the inside was chewed up a bit and it just broke the seal. I see on the back of my receipt there is a full warranty on automotive service 90 days or 3000 miles. So i think we shouldnt of had to pay for the new tire and we do have the tire with us. I dont think they sealed the tire very well when we bought the 4 tires and it was walmart in minot that put them on. I think we should get a refund $83. 69 even if its in a gift card. Hope you are better understanding then some of your employees. Thank you for listening and hope to hear from you ([protected]@juno.com) michael k. Brown po box 2125 minot, nd 58702

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Valerie
Valerie
US
Jul 15, 2008 9:06 am EDT

I bought a battery at Walmart last night for my jet ski. On their ad board place above the batteries was ever start maxx 3 year free replacement warranty. I purchased the battery and once I paid the salesperson so here is your warranty papers, it has 1 month free replacement and 6 months prorated.

I said no the ad states 3 year free replacement. She said that ad is for car batteries only. Explained to her nowhere on the battery box or the ad does it say there is a different warranty for a Jet Ski battery. I informed them that this was false advertisement. This was not a cheap battery it was 84.99. So make sure when buying a battery to check to see if their advertisement applies to the battery you are buy. I turned battery back into them and will never buy another one. If possible I will not buy anything from Walmart again.

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farmer Jon
yuba, US
Oct 26, 2014 11:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

had 2 of the large Maxx .batters the yellow ones 9 year, put them in tractors, one lasted 1 year and one blew up, as in I can't hear to well in right ear, the other one may have also blew, both looked exactly the same .blew top end on negative end of battery . I buy optimum batters, now you pay more but I have 2 in diesel truck going on 14 year's, of jumping 100 's of things from cats, , cars, semi's, combines, you name it. never have ever failed their about $150 now, . payed, $126 for Maxx and they blow up, just won't get batters from walmart any more.!

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Thom
Whitefish Bay, US
Apr 07, 2009 10:41 am EDT

My 3 year old Walmart branded EverStart automotive battery failed this last weekend. The battery (Model 47-3) came with a 2 year replacement warranty, and a 72 month pro rated warranty. My battery was purchased in December 2005. I was told that their "system wouldn't allow them to honor the warranty." I asked to speak to the store manager. The store manager was unavailable, but the assistant manager told me the same thing.

I have written a complaint to the company.

Please be aware that Walmart does not honor its extended warranties.

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ledy
Upland, US
Oct 04, 2012 7:48 pm EDT

just left wallmart all pissed off. Had a maxx 9year battery that failed 5years into it. ok all seemed fine till they told me they would prorate battery at 40dollars towards another battery, and i would pay difference of 64dollars, but the battery would not have even one day of warranty.So they hold me hostage for the 40 dollars of credit and have me put another 64dollars at a battery that could fail tomorrow. Im done with everstart and wallmart.

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flyhi152
Mesa, US
Jul 15, 2012 11:26 am EDT
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Normally I like Walmart, they have a lot of good deals but do yourself a favor, don't buy motorcycle batteries from them. According to what I was told by the automotive department employee who looked up the warranty on his computer, these batteries don't even come with a 90 day warranty (the usual warranty for anything else at WM) - but a 30 day "warranty"

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dougfrazier80
Grove, US
Jul 15, 2012 10:14 am EDT

i purchased a lawnmower battery and 3 months later i start my mower and the negative post melted through the battery right under my ###.i took the lawnmower in and had it checked for shorts and they found nothing wrong with the mower so i took the battery to walmart and explained to them what was going on and they told me that they would only refund the battery after three months once three months passed they could not do anything with it. pissed me the hell of i argued and argued and they flat stood there and kept giving me ### about this warranty.i told them it has a 1 year warranty its only three months he pointed behind me and said look 90 days no warranty.of course this 90 day warranty ### was printed smaller then the 1 or more year warrantys so you would not think to read it i say its a bunch of legal trickery myself and walmart can go to hell for all i care.

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flyhi152
Mesa, US
Apr 03, 2012 2:55 pm EDT
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No, dude. It ain't a "Jetski" - it's a Powerstar, equivalent to Yuasa YTX12-BS (BS like "Bulls**t") but much better. Still showing full capacity after more than 1/2 year. Walmart won't even stand behind their product after 30 days, that tells me everything

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Romadus
US
Apr 03, 2012 2:38 pm EDT

Dude you bought a jetski aka a money pit. And everyone with a brain knows that those advertisements are only for car batteries. Also, I've seen those signs, read the fine print and maybe you won't feel so mad because it clearly says automotive batteries only.

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flyhi152
Mesa, US
Mar 05, 2012 7:32 pm EST
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Their MAXX motorcycle batteries used to come with a 2 year warranty only a few years ago. Suddenly they changed the warranty to 30 days for the same product. they won't tell you or show any warranty information at all on the box or the shelf. Only if you specifically ask they will look it up in the computer and tell you. I ordered a battery with a 2 year warranty through Amazon.com for about $ 20 less and received it within a few days. It's an excellent battery with excellent consumer ratings, hopefully more riders make the switch and teach Walmart a lesson.

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G nap
Clearlake, US
Mar 05, 2012 4:51 pm EST

Brought a battery from Walmart for my 94 HD Roadking. It is an Ever Start battery that lost a cell 35 days latter. Went back to Walmart and was told the warranty was up. Real piss off at Walmart. On my reciept doesn't say anything about a warranty or 30 days.This battery should last at least 1 season. Walmart is selling bunk batteries for big money and not pro rating them. My answer to buying a battery from Walmart is DON'T BUY A BATTERY form Walmart

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1:56 am EDT
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Walmart they are *holes

I work at walmart in valley center ks, they are very rude there...managers treat u like crap and other employees act as if ur not there. If I didnt need the job so bad i would have quit a long time ago. I got written up for not doing my job right. How do u greet no one in the middle of the night. Or how do you stop a shoplifter when you cant tackle them. If the shoplifter goes through the door, your suppose to ask for receipt, if they cant produce it you let them walk out the door if they can you let them walk out of the door...there is no way to make this wal mart happy. If your child is sick in the hospital you cant take off work without getting written up. my child was in the hospital and i had to give the hospital permission over the phone to treat my son cause my manager would not let me leave to take care of him. what kind of cracked up b.s. is that...
u want to work for a stupid store go to walmart in valley center, ks

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major disaster
US
Dec 10, 2009 10:48 am EST

Am trying to contact a manager at the Plano, IL store after I was given his number from a representative at your website. He is avoiding me and the longer he does, the more I realize that if you have a problem with walmart...too bad. Their advertisement for a price match from another store for a product bought at a walmart store is just that..ADVERTISEMENT.

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12:26 am EDT
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Walmart unprofessional staff and management

I went to your store and I had to use the restrooms. I must say the restrooms were clean. An employee came inside and I was finished taking a crap. I asked the employee to wipe my ### for me. She refused. I asked for a manager and he refused as well. Well first he refused to come into the washroom, then he refused to wipe my ###. Why should I wipe my own ###. I make 80000 a year more than the manager and employee combined. I want a refund for my purchases. ($232.22) a gift card for $50 and money on a giftcard.

Cynthia

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Update by complain247
May 09, 2009 12:27 am EDT

P.S when I say I want a refund, I mean I want the money returned to me but to keep the items.

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Jeanne Ho
May 19, 2007 12:00 am EDT

Will never shop at the Pearl City, Hawaii Wal-Mart again! Amanda, the Portrait Center cashier is very rude, defensive, and insincere snot.

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Trevor is now a proud father a baby boy
Markham, CA
May 09, 2009 6:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

"So you wanted the manager and the employee to wipe your ###. I have seen porno films start like this."

Which ones, would those be because none of the ones that I saw started off like this.

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Trevor is now a proud father a baby boy
Markham, CA
May 09, 2009 6:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

" a gift card for $50 and money on a giftcard."

You know working at walmart and seeing customers get gift cards for ridiculous things(not as ridiculous as this) I would not be surprised if you actually got a gift card because the manager refused to wipe your "tooch"

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Billydude15
Atlanta, US
May 09, 2009 5:02 pm EDT

It is a joke Peter. This person is making fun of a self centred nurse that thinks the world owes her.

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peter0626
Sydney Metro Area, AU
May 09, 2009 1:11 am EDT

Are you for real? Did you know that even executives and managers from the headquarters clean up thier own desk and throw away their own rubish? I am also sure that they wipe thier own ### after dunning eventhough they make millions a year.

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9:12 pm EDT
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Walmart fraud

My bill money stolen from my greendot card premier. The phone number listed who took my money never answer the phone [protected]. Of business hours some drug company... Never gives hours of business... And it's such a scam you call day or night same recording for about week now... If I buy juice it will be fresh from the store.. So beware of! Healthy berry! I made a police report in concerned of this issue and walmart in kokomo asst. Manager inform to do so... And the officer call same number same problem no answer! So if you scam artist is reading this you will get caught one day... Soon... If not by the law here god's law.

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ZEKIE LEDWELL
Johnson City, US
May 23, 2011 11:06 pm EDT

THEY ARE NOTHING BUT LIEING CROOKS...I USED AN ATM AND REQUESTED $160...THE MACHINE GAVE $60 AND SHUT DOWN...IT GAVE ME A RECEIPT THAT STATED I ONLY GOT $60 OF THE $160...1 WEEK LATER STILL WAITING ON WALMART TO RELEASE THE FUNDS FROM A GOVERNMENT CHECK...I AM BY NO MEANS BAD MOUTHING FOREIGN NEIGHBORS...BUT THOSE OVERSEAS PEOPLE THEY USE ARE TRAINED TO LIE AND YOU CAN'T UNDERSTAND THEM...I HAVE BEEN TOLD SO MANY DIFFERENT STORIES...FOR PRE PAID VISA GO TO MIO...

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About Walmart

Screenshot Walmart
Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. The company was founded in 1962 by Sam Walton and has since grown to become one of the largest retailers in the world. Walmart's headquarters are located in Bentonville, Arkansas, and the company has over 11,000 stores in 27 countries worldwide.

Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.

In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.

Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.

Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
How to file a complaint about Walmart?

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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
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5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

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Overview of Walmart complaint handling

Walmart reviews first appeared on Complaints Board on Jul 20, 2006. The latest review Racist Staff/Cashiers was posted on Nov 16, 2024. The latest complaint SCO host was resolved on Jun 13, 2023. Walmart has an average consumer rating of 2 stars from 8341 reviews. Walmart has resolved 755 complaints.
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  1. Walmart Contacts

  2. Walmart phone numbers
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    850 Cherry Avenue, San Bruno, Florida, 94066, United States
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