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Walmart Complaints 2761

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12:02 pm EDT
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Walmart gulf shores, alabama wal-mart mis management

I live in Gulf Shores, Alabama and your local Wal-Mart is a big joke. This Gulf Shores, Alabama Wal-Mart fails miserably to adequately stock enough for all of us. It is a running joke when we go grocery shopping in Gulf Shores, Alabama to see how many stores we end up visiting to fill one list. Well guess what, I personally will not purchase any large items in this over rated Gulf Shores, Alabama Wal-Mart. Whoever is managing this over rated mess should not be managing this over rated mess. They are in capable of adequately staffing this mess; there is always a lengthy wait to be checked out. They do not even open a self checkout register at night, guess there is no one working at night who is competent enough to so this!. I have personally witnessed on numerous occasions people basically walking out and leaving full carts as they should not have to play this Gulf Shores game of waiting in line to do everything, Gulf Shores is not worth waiting in line for anything, except to leave this over rated, over developed tourist trap. On some occasions there is so much stock waiting to be put on the shelves in Gulf Shores, Alabama’s Wal-Mart that a shopper cannot even get a shopping cart down most aisles. It looks like what one would expect from this junked up Gulf Shores, Alabama, just look around at the garbage and junk here. They are damn lucky there has not been a fire because the amount of clutter in this store would keep shoppers from evacuating it. Again this is not some local mom and pop grocery store as it is being run as such, this is a very large fast paced national chain that frankly is fast becoming like all other Gulf Shores, Alabama businesses, lazy, under staffed, under educated, over rated, under stocked and overpriced. The real kicker is that they forced numerous small businesses to close and now this incompetent bunch in Gulf Shores, Alabama will run another national chain in the ground and all of us locals now are forced to leave this over rated tourist trap which frankly I hope we all leave this filthy over rated tourist trap and the Gulf Shores, Alabama Wal-Mart can sit empty with no stock and maybe 2 people to run the registers if they can even get that many due to gross mis management at all levels in Alabama!.

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11:12 pm EDT
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Walmart tire

I have a complaint against the way things were handled in our purchase of car tires. We purchased 4 tires from the minot, nd walmart on 4 / 20 / 2009. We went on vacation 5 / 03 / 2009 to neveda. On our way we were going down the highway and the car started to shake. At first we thought it was the road but it didnt stop so had to find a place to pull over for some highways don't have big enough shoulders. So we found out we had a flat, put the spare on and continue on went to the town of winnemucca nv found the walmart store and a lady came out took our information and said because we didnt get road hazard warranty when we purchased the tires, she said it couldnt be repaired for we road on it well of coarse it was road on when you are going down the highway 70 miles an hour you just can't stop right then an there. Everytime we asked her something she would say we road on it so couldn't help us and we had to purchase another tire. She was not helpful at all her name was michelle in the tire lube express. She said they would check out the tire and see if it had faulty workmanship. They never came and told us if anything was wrong with it, so when they came after putting a new tire on, we ask the guy if he found anything wrong with the tire he said he didnt check and they were suppose to before they put on the new one. Again it was brought up that we road on it and the inside was chewed up a bit and it just broke the seal. I see on the back of my receipt there is a full warranty on automotive service 90 days or 3000 miles. So i think we shouldnt of had to pay for the new tire and we do have the tire with us. I dont think they sealed the tire very well when we bought the 4 tires and it was walmart in minot that put them on. I think we should get a refund $83. 69 even if its in a gift card. Hope you are better understanding then some of your employees. Thank you for listening and hope to hear from you ([protected]@juno.com) michael k. Brown po box 2125 minot, nd 58702

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Valerie
Valerie
US
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Jul 15, 2008 9:06 am EDT

I bought a battery at Walmart last night for my jet ski. On their ad board place above the batteries was ever start maxx 3 year free replacement warranty. I purchased the battery and once I paid the salesperson so here is your warranty papers, it has 1 month free replacement and 6 months prorated.

I said no the ad states 3 year free replacement. She said that ad is for car batteries only. Explained to her nowhere on the battery box or the ad does it say there is a different warranty for a Jet Ski battery. I informed them that this was false advertisement. This was not a cheap battery it was 84.99. So make sure when buying a battery to check to see if their advertisement applies to the battery you are buy. I turned battery back into them and will never buy another one. If possible I will not buy anything from Walmart again.

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farmer Jon
yuba, US
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Oct 26, 2014 11:45 pm EDT
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had 2 of the large Maxx .batters the yellow ones 9 year, put them in tractors, one lasted 1 year and one blew up, as in I can't hear to well in right ear, the other one may have also blew, both looked exactly the same .blew top end on negative end of battery . I buy optimum batters, now you pay more but I have 2 in diesel truck going on 14 year's, of jumping 100 's of things from cats, , cars, semi's, combines, you name it. never have ever failed their about $150 now, . payed, $126 for Maxx and they blow up, just won't get batters from walmart any more.!

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Thom
Whitefish Bay, US
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Apr 07, 2009 10:41 am EDT

My 3 year old Walmart branded EverStart automotive battery failed this last weekend. The battery (Model 47-3) came with a 2 year replacement warranty, and a 72 month pro rated warranty. My battery was purchased in December 2005. I was told that their "system wouldn't allow them to honor the warranty." I asked to speak to the store manager. The store manager was unavailable, but the assistant manager told me the same thing.

I have written a complaint to the company.

Please be aware that Walmart does not honor its extended warranties.

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ledy
Upland, US
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Oct 04, 2012 7:48 pm EDT

just left wallmart all pissed off. Had a maxx 9year battery that failed 5years into it. ok all seemed fine till they told me they would prorate battery at 40dollars towards another battery, and i would pay difference of 64dollars, but the battery would not have even one day of warranty.So they hold me hostage for the 40 dollars of credit and have me put another 64dollars at a battery that could fail tomorrow. Im done with everstart and wallmart.

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flyhi152
Mesa, US
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Jul 15, 2012 11:26 am EDT
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Normally I like Walmart, they have a lot of good deals but do yourself a favor, don't buy motorcycle batteries from them. According to what I was told by the automotive department employee who looked up the warranty on his computer, these batteries don't even come with a 90 day warranty (the usual warranty for anything else at WM) - but a 30 day "warranty"

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dougfrazier80
Grove, US
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Jul 15, 2012 10:14 am EDT

i purchased a lawnmower battery and 3 months later i start my mower and the negative post melted through the battery right under my ###.i took the lawnmower in and had it checked for shorts and they found nothing wrong with the mower so i took the battery to walmart and explained to them what was going on and they told me that they would only refund the battery after three months once three months passed they could not do anything with it. pissed me the hell of i argued and argued and they flat stood there and kept giving me ### about this warranty.i told them it has a 1 year warranty its only three months he pointed behind me and said look 90 days no warranty.of course this 90 day warranty ### was printed smaller then the 1 or more year warrantys so you would not think to read it i say its a bunch of legal trickery myself and walmart can go to hell for all i care.

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flyhi152
Mesa, US
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Apr 03, 2012 2:55 pm EDT
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No, dude. It ain't a "Jetski" - it's a Powerstar, equivalent to Yuasa YTX12-BS (BS like "Bulls**t") but much better. Still showing full capacity after more than 1/2 year. Walmart won't even stand behind their product after 30 days, that tells me everything

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Romadus
US
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Apr 03, 2012 2:38 pm EDT

Dude you bought a jetski aka a money pit. And everyone with a brain knows that those advertisements are only for car batteries. Also, I've seen those signs, read the fine print and maybe you won't feel so mad because it clearly says automotive batteries only.

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flyhi152
Mesa, US
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Mar 05, 2012 7:32 pm EST
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Their MAXX motorcycle batteries used to come with a 2 year warranty only a few years ago. Suddenly they changed the warranty to 30 days for the same product. they won't tell you or show any warranty information at all on the box or the shelf. Only if you specifically ask they will look it up in the computer and tell you. I ordered a battery with a 2 year warranty through Amazon.com for about $ 20 less and received it within a few days. It's an excellent battery with excellent consumer ratings, hopefully more riders make the switch and teach Walmart a lesson.

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G nap
Clearlake, US
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Mar 05, 2012 4:51 pm EST

Brought a battery from Walmart for my 94 HD Roadking. It is an Ever Start battery that lost a cell 35 days latter. Went back to Walmart and was told the warranty was up. Real piss off at Walmart. On my reciept doesn't say anything about a warranty or 30 days.This battery should last at least 1 season. Walmart is selling bunk batteries for big money and not pro rating them. My answer to buying a battery from Walmart is DON'T BUY A BATTERY form Walmart

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1:56 am EDT
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Walmart they are *holes

I work at walmart in valley center ks, they are very rude there...managers treat u like crap and other employees act as if ur not there. If I didnt need the job so bad i would have quit a long time ago. I got written up for not doing my job right. How do u greet no one in the middle of the night. Or how do you stop a shoplifter when you cant tackle them. If the shoplifter goes through the door, your suppose to ask for receipt, if they cant produce it you let them walk out the door if they can you let them walk out of the door...there is no way to make this wal mart happy. If your child is sick in the hospital you cant take off work without getting written up. my child was in the hospital and i had to give the hospital permission over the phone to treat my son cause my manager would not let me leave to take care of him. what kind of cracked up b.s. is that...
u want to work for a stupid store go to walmart in valley center, ks

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major disaster
US
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Dec 10, 2009 10:48 am EST

Am trying to contact a manager at the Plano, IL store after I was given his number from a representative at your website. He is avoiding me and the longer he does, the more I realize that if you have a problem with walmart...too bad. Their advertisement for a price match from another store for a product bought at a walmart store is just that..ADVERTISEMENT.

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12:26 am EDT
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Walmart unprofessional staff and management

I went to your store and I had to use the restrooms. I must say the restrooms were clean. An employee came inside and I was finished taking a crap. I asked the employee to wipe my ### for me. She refused. I asked for a manager and he refused as well. Well first he refused to come into the washroom, then he refused to wipe my ###. Why should I wipe my own ###. I make 80000 a year more than the manager and employee combined. I want a refund for my purchases. ($232.22) a gift card for $50 and money on a giftcard.

Cynthia

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Update by complain247
May 09, 2009 12:27 am EDT

P.S when I say I want a refund, I mean I want the money returned to me but to keep the items.

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Jeanne Ho
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May 19, 2007 12:00 am EDT

Will never shop at the Pearl City, Hawaii Wal-Mart again! Amanda, the Portrait Center cashier is very rude, defensive, and insincere snot.

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Trevor is now a proud father a baby boy
Markham, CA
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May 09, 2009 6:21 pm EDT
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"So you wanted the manager and the employee to wipe your ###. I have seen porno films start like this."

Which ones, would those be because none of the ones that I saw started off like this.

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Trevor is now a proud father a baby boy
Markham, CA
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May 09, 2009 6:21 pm EDT
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" a gift card for $50 and money on a giftcard."

You know working at walmart and seeing customers get gift cards for ridiculous things(not as ridiculous as this) I would not be surprised if you actually got a gift card because the manager refused to wipe your "tooch"

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Billydude15
Atlanta, US
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May 09, 2009 5:02 pm EDT

It is a joke Peter. This person is making fun of a self centred nurse that thinks the world owes her.

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peter0626
Sydney Metro Area, AU
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May 09, 2009 1:11 am EDT

Are you for real? Did you know that even executives and managers from the headquarters clean up thier own desk and throw away their own rubish? I am also sure that they wipe thier own ### after dunning eventhough they make millions a year.

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9:12 pm EDT
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Walmart fraud

My bill money stolen from my greendot card premier. The phone number listed who took my money never answer the phone [protected]. Of business hours some drug company... Never gives hours of business... And it's such a scam you call day or night same recording for about week now... If I buy juice it will be fresh from the store.. So beware of! Healthy berry! I made a police report in concerned of this issue and walmart in kokomo asst. Manager inform to do so... And the officer call same number same problem no answer! So if you scam artist is reading this you will get caught one day... Soon... If not by the law here god's law.

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ZEKIE LEDWELL
Johnson City, US
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May 23, 2011 11:06 pm EDT

THEY ARE NOTHING BUT LIEING CROOKS...I USED AN ATM AND REQUESTED $160...THE MACHINE GAVE $60 AND SHUT DOWN...IT GAVE ME A RECEIPT THAT STATED I ONLY GOT $60 OF THE $160...1 WEEK LATER STILL WAITING ON WALMART TO RELEASE THE FUNDS FROM A GOVERNMENT CHECK...I AM BY NO MEANS BAD MOUTHING FOREIGN NEIGHBORS...BUT THOSE OVERSEAS PEOPLE THEY USE ARE TRAINED TO LIE AND YOU CAN'T UNDERSTAND THEM...I HAVE BEEN TOLD SO MANY DIFFERENT STORIES...FOR PRE PAID VISA GO TO MIO...

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4:38 am EDT
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Walmart accused by greeter/I threatened police report for defamation purposes

As I was leaving the store, the bell went off. This particular male greeter never acknowledged me before, always giving me cursory looks.I am around 50, and a retired tattoo/piercing shop owner.Thus, I am an alternative and I could see the glee in his eyes as the bell rang on me. I gave him my bags, including an electronic dept. one. He looked in all, and remarked that there wasn't a receipt for the electronic purchase. I opened my purse and wallet, having nothing to hide, dumped any and all receipts I had into a shopping cart. At this point, as customers were exiting, he was deliberately telling them to "move on", telling me to "stand back", and causing a scene himself. I am well-respected, well-educated and waited to zing my lawful rights on him. He still claimed he couldn't find the receipt after over an hour, as other customers are assuming I am a shop-lifter. He then called Electronics, asked if I bought this item, described me, (lady w/tatoos).Electronics came up front, grabbed the bag from the greeter, looked inside, and pulled out the receipt! He couldn't apologize enough.I requested the floor manager, ten minutes later a section manager appeared.I refused to speak with her.Finally, the store manager did arrive.I told her it was within my right to have her call the police and make an incident report.She agreed.I made a deal with her that if he had more sensitivity training and this type of problem was addressed at this location, I would not call the police.She still gave me the usual WM gift card anyway.Since then, workers at that store have been more courteous to me, and he eventually quit or was fired.

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Update by squeakywheel
Jul 04, 2010 12:37 am EDT

Thank you Brenda for your comment in response UsuallyDon'tCareToComment. Guess you understood my story...lol...as almost everyone else has in this particular forum. Some may agree. Some may disagree. That's their prerogative. I certainly didn't go in and out of this "particular Walmart" often on the chance that I could "make a stink and ZING them/him/Frank/management". I do have better things to do in my life. Just scroll through the posts UDCTC to understand my motives for my behavior.

Re: foxfyre: I understand. Thank you for your explanation.

Update by squeakywheel
Jun 21, 2010 3:10 pm EDT

foxfyre: If you read my original story, that's what I did. It was he, the greeter Frank, that had the attitude. I stopped. I showed him my receipts. I actually gave him my bag first. He claimed the receipt wasn't in the bag, which is why I gave him ALL of my receipts and told him to find it then. I knew the receipt was in the store's electronics bag. It was his mistake and he was just "hunting" for someone. He thought he was going to find it in me. Even the Electronics Department was angry enough when they were called out of their department to come and check the merchandise because they knew me for buying enough merchandise/asking questions etc. They found the receipt in under 30 seconds. Apparently he wasn't well-liked in that store and shouldn't have been in that position. I gave the man a chance to do his job properly without an attitude at the start. I threatened to file a police report after the fact.

Update by squeakywheel
Jun 20, 2010 2:20 am EDT

Telling him to [censor] off would have been too easy. It was so obvious he was itching to "catch" someone in his greeting job should the bell go off. And who better for him to accuse than a stereo-type? Guess it was pay-back time in Karma dollars.

Update by squeakywheel
Jun 19, 2010 8:33 pm EDT

the squeaky wheel should, but chooses wisely.

Update by squeakywheel
Jun 19, 2010 8:22 pm EDT

Ok, what's shaking with you guys? And yea, I have ink and one piercing.
That should have absolutely nothing to do with my being stopped.
Norman and Brenda---get in on behind that shower curtain already!
Thanks SPH.

Update by squeakywheel
Apr 14, 2010 1:45 am EDT

Absolutely Healthy Distrust, one doesn't need to stop. I knew I had done nothing wrong, and from his past negativity towards me, I also knew he was going to make a huge mistake when he stopped me. I was simply aiding him in putting his foot in his mouth. I saw an opportunity to make an easy point on a Wal-Mart mistake and was going to ride the waves and enjoy it. It was very easy to have the store manager agree to sensitivity training and besides, he did eventually leave the store.
One new rule was imposed on the employees that I was told about a year later on...if you are treated rudely/obnoxiously by a store employee, report them immediately to the store manager while they are on duty so the issue can be dealt with at hand. I'd say that was progress in the way of encouraging their employees to cater more to their customers whether they want to or not. And yes, the customers must stand up for themselves for this rule to work productively, also.

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Dawn R Gansert Burkel
US
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Oct 20, 2015 8:24 pm EDT

Wilkes-Barre Walmart has a policy to check EVERY receipt! It doesn't matter what you look like, if you bought something be prepared to have your receipt checked as you are going out the door. It sounds like you were just itching to be a complainer!

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UsuallyDon'tCareToComment
Denver, US
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Jun 28, 2010 12:04 am EDT

Oh, ... I see, you say, "I knew the receipt was in the store's electronics bag."

So, ... you knew that whole hour you stood there, ...was it a whole hour? Really? ... A WHOLE HOUR that you stood there, while other shoppers came and went around you, Frank making a scene, you calmly standing by, ... FOR A WHOLE HOUR? Really?

Anyway, ...you say you knew the receipt was in the electronics bag. But, "I opened my purse and wallet, having nothing to hide, dumped any and all receipts I had into a shopping cart." ... Really? ... If you knew the receipt was in the electronics bag, why did you do this?

Your story makes no sense.

Showing him everything in your possession, every single bit of paper and receipt you had on you, in your purse, and on your person, ...how does that figure in if you just wanted to be on your way? It would prove nothing to him, ...if he did suspect you were trying to shoplift, showing him every single receipt in your purse proves nothing if he finds nothing - if he does not find the receipt. It only proves him right (IF he, as you say, suspects you.)

Your story makes no sense.

You are either NOT VERY SMART, ...

OR

...you just wanted to make a stink and ZING them/him/Frank/management at this particular Walmart.

And that's not very respectable.

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UsuallyDon'tCareToComment
Denver, US
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Jun 27, 2010 11:52 pm EDT

I mean, if you ARE really smart, ...you wouldn't waste an hour of your valuable time in that sort of situation. ...

Are you smart, educated, respected? ... Really?

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UsuallyDon'tCareToComment
Denver, US
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Jun 27, 2010 11:44 pm EDT

I don't understand your story. Why didn't you just pull the receipt for the electronic item out of the bag and show him straight up?

You said, "I am well-respected, well-educated...", and "He still claimed he couldn't find the receipt after over an hour..." ----- If you are so smart, didn't you know it was in the bag? ("Electronics came up front, grabbed the bag from the greeter, looked inside, and pulled out the receipt!")

Why in the world would you stand there for over and hour while he hunted for the receipt?

You also say, "...and waited to zing my lawful rights on him." And, "I requested the floor manager, ten minutes later a section manager appeared.I refused to speak with her.Finally, the store manager did arrive.I told her it was within my right to have her call the police and make an incident report." -------- Did you just want to "ZING" them, ...get a bit of revenge for, "This particular male greeter never acknowledged me before, always giving me cursory looks."

Your story doesn't make sense.

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scoobydoo
Orlando, US
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Jun 27, 2010 4:14 pm EDT

Wow I can't believe he didn't just look in the bag in the first place instead of wasting all that time, I mean you obviously were willing to show you weren't at all guilty, he must have been having a boring day to take up all that time.

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MichaelAIL
Asheville, US
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Jun 20, 2010 11:40 pm EDT

oh this was directed to kevin richards not you squeaky

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MichaelAIL
Asheville, US
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Jun 20, 2010 11:33 pm EDT

shut up about your three months. no one cares. If you came to my store, i would have banned you for life and sued you for the entire extent of the law. It is quiet apparent you learned nothing from your whole ordeal [if even real]. The only thing you took from it was you got banned for 3 months which inconveniences you on not being able to go to the closest store in your neighborhood. DIAF.

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TxAgent
US
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Jun 19, 2010 7:35 pm EDT
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Oblige.

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MichaelAIL
Asheville, US
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Jun 19, 2010 4:27 pm EDT

...for the one who's going to rise above manipulation and moral castration. He will be the moses of our people and lead the nation in to new age of prescription drugs and lowered expectations. Where-as the alternative is becoming less speculation and more affirmation,

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MichaelAIL
Asheville, US
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Jun 19, 2010 2:51 pm EDT

when there is much delegation for the mis-appropriation that followed when it came to funds and education, it makes us a very sad nation when the latter is of the two is of no complication because we believe the congress of this nation will fix the impending nominations. It's all just propaganda and reformation.

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1:58 pm EDT
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Walmart piece of crap!

This card is the biggest piece of crap I have ever had to deal with! I got my card stolen from a clrk at a gas station in santa ana and so I called the station to get my money back because this jerk off had the nerve to use MY CARD at the same gas station where I last used it where He worked! (I know it had to be him because he handed my i.d back and not my card which I later realized) Well that was the info according to the automated system for the walmart card had given me. So I cancelled my card and called the gas station and they said they had no record of those transactions and that they needed exact times. So I call the walmart supposedly customer care number and this crappy ### auotomated system sends me from one number to another! 4 total and each one sends me to the next one that at the end of the cycle ends up with the first number I began with! According to one number it says "for this account you will need to call a different number, here it is"... etc. Then I call that number and basically the same thing is said and so on and so forth! So I cant get in, I cant talk to anyone, therefore I cant get my damn transctions or times to get this problem fixed asap and get this aHole fired so he doesnt do this again! It is just time wasted and the walmart corp is responsible for it! Just for future reference, if your in the santa ana area and happen to use the chevron off mcfadden and village dr off the 55 that is owned by Cynthia Demoslai enterprise watch out for that F*(# Head and/or keep close attention when using any kind of card there! And I do not recommend the walmart paycard to anyone. That is just one thing I had to deal with since I first got it! I am currently searching for other card options since I had a lil fall out with a couple banks a few years back. So remember if you do happen to get this card, DO NOT rely on thir "Customer support" for [censored]! I hope someone from walmart or the BBB reads all these complaints from so many loyal walmart customers and does omething about it! Because they had to go in to a wal mart for some reason to notice they had a paycard so surely they must be customers! And for this to happen to so many and get no where is just plain Ridiculous!

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Joseph Sullivan
New Orleans, US
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Dec 21, 2009 7:41 am EST

It's not a friendly card whatsoever... However, in this case, I would approach the owner of the gas station first. Tell them what happened and get a printout of your transactions from online if possible. Take this to the owner and have them review their video surveillance. If need be, I would tell them you will take the matter to the police. My friend had a similar problem in the gas station he owns and he did reviewed the video with the customer, called the clerk into the office and had him explain. No explanation..just fired and my friend gave the customer back his money with an apology.

Although I do agree that the Walmart card is not a friendly card, I think you can handle this without involving their "customer service" folks.

Having said that, here’s my take on Prepaid Debit Cards (payroll cards) based on my own experience:

The card you have is typical because most cards either have a monthly fee or pretty limited as to the free items.

I have worked at Starbucks for about 7 months now and they allow us to have a card called the Money Manager Card. The choice was pretty simple because there are no monthly fees, I can use it on their network (allpoint atms) free at all times, never any fees to buy things (signing or using my PIN and getting cash back if I want…all without a fee or surcharge), no overdraft. Let’s just say I haven’t paid a fee in the entire time I’ve had the card. It’s pretty simple to use it at no charge and I really don’t have to tip-toe around any limited free items like most other cards I have seen have.

Oh, and don’t lose most payroll cards! If you do, it’ll cost you $$ even to get the replacement sent by the post office. My new card give free replacements when delivered by the post office all of the time. Or, if I want, I can get it delivered by Fedex for $10. Pretty reasonable as I sent something by Fedex a month ago and paid $14!

I should state that Walmart has something that is similar sounding to Money Manager Card. I think it is the Money Card or something like that. That card is definitely not the same.

I did a quick Google search on Money Card when investigating the Starbucks offering and mistakenly clicked on a link to a Money Card “problem” page (something like this site) where people complained about it. Then, I realized that “Money Card” is not “Money Manager Card”.

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Atani
Topeka, US
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Oct 15, 2009 12:41 pm EDT

Its Walmart's fault you can't keep track of your own damn card?

But before I rage on you too hard for being a [censored] I have to ask:

Do you mean a Walmart Paycard for employees, which is how they now get paychecks.
Its basically a debit card that Walmart directly deposits the money onto.

Or do you mean a Walmart prepaid visa debit card?
In which case calling Walmart would be a stupid thing to do.
Walmart issues those cards, but its Green Dot that takes care of it.

I hope you mean the former. Getting the run-around on your employee paycard would piss me off too.
But since you referred to yourself as a "loyal customer" I'm assuming that the latter is the case (not an employee), in which you are a [censored].
Again, Walmart doesn't take care of customer service for Green Dot cards.
Next time read the fine print on the cards packaging.

For the record, I work at the MoneyCenter at one of the Walmarts in my city.
Do you have any idea how many idiots come up wanting to buy one of those prepaid debit cards without so much as even glancing at the back?
They have fees. They have limits. They have their own customer service. They are a long term card, not just for a single online purchase.

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On March 28, 2009 while shopping at the local wal-mart with my sister and three children my son was approached and asked to show an unidentified employee what he had in his pockets. He was approached in a aggressive way. My son is 11 years old and now is afraid to come with me into the walmart. My son had taken some free pamphlets that said 'Take One' on...

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Walmart nasty bathroom (read but beware its gross)

so just an average payday, me and my 2 year old son went to wal-mart to do our shopping, we finished, we went to mcdonalds and had a bite to eat then befor leaving i went into the bathroom, changed my sons diaper and then i had to go... i went into the only stall that me, my stroller and child could fit into and there was blood everywhere... i guess a woman was having a rough time and i understand but i really had to go... to i went to the customer service desk and asked them if they could get someone to come and clean it up. so they got me to wait and wait, i asked them if anyone was comming after 15 mins of waiting and then they told me that there was no maintenance staff working... so i asked if i could talk to thier supervisor, he came out and asked me what the problem was so i told him about the blood in the only big stall in the store. and he said "ohh wow is that still there."
really? still? they should have gotten that cleaned up! so i asked him if there was anyone else who could do it (and by the way there were a bunch of female staff standing around doing nothing for they money they make) so he told me that there is no one here that wants to do that... and told me to walk over to the mall (another 10 min walk) so i'd like to say thanks wal-mart you guys truly suck...

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Update by myboybradley
May 12, 2009 4:43 am EDT

what the ### does you running your mouth have anything to do with what i typed? first off i did not drop out of school but thanks... and i had my son after i turned 18 so you can go ### yourself... if you dont like what i typed then dont leave these childish comments on here..

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DonDee4dognite
Winnipeg, CA
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Jan 11, 2013 7:26 pm EST

Money paid, , were they not paid same scale as clean up staff, my my my The manager gets the most he should have got the mop and pail.. Yes a call to health department and washroom should have been closed to public till it was cleaned and WallyWorld should be written up in violation.

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mrspenguin
Winona, US
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Apr 23, 2011 7:27 pm EDT
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I forgot to mention one issue I had with what you posted..."for the money they make"...how much do you think Walmart employees are paid? Believe me, I worked there, it's not much.

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mrspenguin
Winona, US
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Apr 23, 2011 7:26 pm EDT
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That is a health and safety issue. Bodily fluids have to be cleaned up immediately. You should have called the health department, especially after he said, "is that still there"...that is completely unacceptable. It's bad enough when the bathrooms are just plain dirty...human blood or body fluids is a public health risk issue. I would have taken a picture and immediately called the health department.

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demers99
CA
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May 19, 2009 11:30 pm EDT

in all walmarts in winnipeg . there are two washrooms for each sex. if one is dirty use the other one. its common sense.

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I used to buy my cigarettes at Wal-Mart until they switched to only selling in one isle. If I want to buy a pack of cigs then I have to wait behind people with full carts. My complaint is why does'nt Wal-Mart make the cigarette isle 20 items or less? Wal-Mart must be losing money on sales since they started doing this and we all know its all about the money when it comes to Wal-Mart.

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Walmart unlawful charges

As i was watching an advertisement on the local television channel, I thought it would be a good idea to purchase a GE money bank card. No overdraft fees, what could be better?Please friends, let me explain to you the havoc that I have had with Ge bank. When I first purchased the card I made a 15.00 gas purchase. When I checked my balance a few days later, I was informed that the retailer automatically charges 15.00 for any debit tranaction and it would be refunded within 4 days. This was not a problem, however I would have had liked this information to be clarified in the contract or some type of document. I then beagn to think about the struggling economy and the single moms who would have needed that 15.00 to purchase food or milk for their babies.
I was informed there was no way this money could be refunded, I was told that once my personalized card was recieved, i would no longer have a problem. When I recieved the personalized card, I decided to deposit my payroll check onto the Ge money bank card. WHAT A BIG MISTAKE ! After noticing my balance was negative, I called the customer support center. The center's calls are handled out of India, so it is very difficult to understand the representatives. I was informed that a representative inadvertently spelled my last name incorrectly and due to this errror, my card was blocked, I must fax documents with a copy of my driver's license and SS#. I did this three times only to be told they did not recieve it. After the fourth time, it was confirmed that the fax machine was in need of repair. At this point I had been on the phone for 3 hours. I asked if everything was ok, and was assured the funds would be on my account in the following morning. I checked my balance the following morning but was informed that the block was still on the account. I requested a supervisor who informed me once the block was lifted, I would have to activate the card and the funds would be placed on the account. However, she would disable the card once the funds were removed. After activating my cards, my balance still indicated a negative balance. When asked to speak to a supervisor I was transferred to Customer Support to Lost Management 6 times for an average of 2 hours on the phone. I Began to think someone was playing a cruel joke. I had three supervisors place me on hold, then simply hang up after waiting 20 minutes for each one.Each time I was told I was in the incorrect department and assured that the supervisor would hear my concern without disconnecting the line. After the 8th hour a supervisor informed me that although the block was lifted, when the deposit was madethe block was on the account, therefore the funds were rejected and would not be returned to the payor until 2 business days. I then called my payroll center who advised me that it will be a 50.00 fee for a reprinted payroll document in the form of a check. I was devastated. I was then charged a 3.00 fee for a card that was disabled.

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CBNell
Rockmart, US
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Nov 12, 2009 5:51 am EST

OMG; the same thing similar happened to a friend of mine. She received a 50.00 card from a co-work for food b/c she was having hard times. When she went to the store to purchase the food using the card was blocked. She called the number they told her she had to wait a 24hr period before using the card. The cashier had to cancel the translation and she went home w/o. She tried to call the number on the back but the center's calls are handled out of India, so it was very difficult to understand the representatives. She came to me for help, I called the [protected] # and I couldn't understand a word she was saying, we were going in a circle for 1hr. At that time the Lord spoke to me and I gave her the 50.00 to buy food and didn't think of the tires I need for my car. That's why I don't deal with walmart b/c I could not believe it. Walmart rip her out of 50.00 b/c the money never came on the card.

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jonass
US
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May 01, 2009 11:38 pm EDT

And to think, all this could have been avoided had you just paid your old bank the money you owed them for your bounced checks/overdraft fees. Then you could have continued to use a real bank.

COuldn't have happened to a nicer person

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Walmart walmartmoneycards (visa)

i bought a walmart prepaid visa on may 1, 2009 put 75.00 on it and i have ran into the same problems that everyone here has so to everyone that sees this post please contact me my name is Theresa Ann Allred at [protected] so the we may setup things to start a class action lawsuit againest wal-mart and visa and put a stop to this .dont let them do this to anyone elsa please! did you all also know that wal-mart its self had a lawsuit against visa too for boogest charges and they won the suit but yet they are still selling theses cards . huh

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David Redmond
US
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Aug 28, 2023 6:48 am EDT
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I bought a chainsaw that did not work called store and was told to bring it back. Was told they could look it up on my credit card to get a refund. I only have 4 cards and they could not find it on their system. This was only a week after I made the purchase.

They said they could find no record but offered a gift card for the amount of chainsaw.

If they showed no record of purchase, then why did they give me a gift card?

Rip off to get more money.

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just4cherylt
Sallisaw, US
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May 01, 2009 11:20 pm EDT

For those needing a quality prepaid RELOADABLE VISA, I can recommend finding your local Check Into Cash and purchasing theirs. It is only $5.95 for the card and $1.00 to reload. You can use it anywhere Visa is accepted and by running it as a Visa, it is free. If you use it as a debit card, cost .50cents. They only charge a monthly maintenance fee of $2.00 per month. There is no hidden per use fee, or minimum balance, etc. The local Walmart customer service desk themselves told me, "Honey, you don't want one of these, there is a lot of hidden charges!" Then sent me to Check into Cash! Have had my Check into Cash Reloadable for 6 months and have had no problems! Can be loaded at any Check into Cash and you can even have two so that you can transfer funds between the cards FOR FREE via their website. Check it out! It's not often that someone can beat Walmart, but this card does.

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Walmart lower my credit line

I see that I am not the only one that you have done down right dirty. I had a wal-mart credit card withb only $300 credit but it was set to a 100.00 dollars limit after we paid the card down. I have never been late have always paid more than my payment. Because you scaned my credit report. That ism not right! Not rightn at all!

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Mrs. Gilbert
Medford, US
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Jan 24, 2010 8:33 pm EST

I agree my limit to was only $300 and Iv'e paid it off twice and paid more then the monthly payment they ran my credit report then sent me a letter in the mail saying do to your credit report we are allowing you to spend only $100.00 I was pissed had the card for 1yr before they did that. It's just not right at all

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Walmart defective products

I purchased 2 phone batterys from Walmart and they were defective. I went to return them in the time allowed and Walmart would not take them back. Their reason was that they don't refund or exchange defective batteries. Walmart has a sign that states everything that you can return and the amount of time you have, batteries are not listed as one of the products you can not return but they won't accept them as returns anyway. Each battery is 14.99 I'm out of $32.38 for the both. When I spoke to the floor manager she told me that I had to contact the company that distributes the battery but when I call I get a message that say this company does not accept calls from your calling area. All I want is my money back can you help?

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Walmart health insurance

Walmart is making me pay $1000 before they will cover me on their health insurance plan. They are taking money out of my check every week, but I have to pay the $1000 deductible before they will cover anything. I make $9/hr working for them...I can't afford $1000!

I keep trying to go to the doctor, but the appointments are costing me $100, $250 etc.

How can they call this health insurance?

They also refused to cover my partner because they stated that same-sex health coverage is illegal in the state of Rhode Island (where we live)...it is not illegal. THEN they took money from my check for the amount it would cost to cover her..but without actually covering her! I ended up paying for the health coverage they refused her!

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aphantasm
Lebanon, US
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Jul 01, 2015 11:41 am EDT
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I hear ya. I just became eligible for my employer offered (Walmart) health insurance. And I was looking at the coverages. I see the only copay is on preventive services, prescriptions and my vision plan. From what I am seeing I have to pay 100% till I meet the deductible ($2500) for all other services, once I meet the deductible then they will pay 75% till I meet the out of pocket maximum, when they will finally pay 100 percent.

I had Affordable Care Act insurance till this month, I am no longer eligible for the subsidies because Walmart offered me insurance. But the ACA insurance was a better deal with the subsidies than the Walmart insurance without. I had copays for all my medical visits, PCP, Specialist, etc. But under Walmart's insurance only the PCP has a copay and again for only preventive services.

I can't afford to pay a $2500 deductible, especially when I am due to see a specialist in a week. A specialist is not preventive services so I will have to pay out of pocket for the visit, a service I really can't afford without a copay.

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Cheyenne318
Dayton, US
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Nov 27, 2009 11:39 am EST

Walmart will be sorry when Obama Care takes over... they are horrible to work for, my mom worked there for 16 years and they took her position away.. they expect someone who wont even make 1000.00 a month pay for that ### insurance? I am sorry.. you deserve better!

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11:52 pm EDT
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Walmart stock

I went to Wal Mart in Cullman, AL today and was thoroughly disgusted first off between last Saturday and today they have quit stocking the treats I buy for my dogs, they quit stocking the bottled Pepsi's, and they also quit stocking Tetley tea. If that was not enough the cashier was rude to top it all off.

Wal Mart thinks they own Cullman, lets show them. If you live in Cullman lets boycott Wal Mart!

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Glee3078
Bremen, US
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Feb 16, 2010 10:45 am EST

In my opinion, the Cullman Wal-Marts biggest issue is stock. I understand that in this area, Wal-Mart is the main shopping source but I think management should exercise a little better planning to accomadate the increased consumer need. I have been to this store many times and can't find my size jeans, video games for ps3 & wii (months after Christmas), shoes in mine & my daughters size etc. This is very frustrating when the next closest store is 45+ minutes away. I wish they would improve their planning. It's very frustrating to go there repeatedly and not find what I'm looking for. I keep going back, however, because I have to maintain my budget and I'd rather go there in hope of finding $20 jeans in my size than go to Belk and find them easily but pay $40.

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Gerald Mulliniks
Henryetta , US
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May 05, 2009 12:42 am EDT

We have a walmart store in our town of Henryetta Okla and asuperstore in Okmulgee Okla but can never seem to find alot of things they used stock that we use everyday and prices seems to get more rediculous everyday on all the things we use most often and are made cheaper to boot for instance i bought a can opener and my wife bought one too a total of twenty-five dollars plus tax just thrown away as if we had it to throw away to begin with. we don't have to have walmart especially if we can't get the things we need at a reasonable price with availability. It.s pretty bad when homeland can beat walmart prices on the average groceries.We need the quality and prices that Sam Walton biuldt this company on the end;

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Glenn
Bolivar, US
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May 02, 2009 3:20 pm EDT

LET'S BOYCOT ALL WALMARTS!

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wtf
US
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Apr 26, 2009 12:34 am EDT

I haven't shopped at a WalMart in years. Never really understood the appeal and that was back in the days where it was semi-decent. I stopped going when I started to hear more Spanish spoken in the stores than English.

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Walmart fraudulent company

I called today to have my husbands prescription filled that was faxed to that pharmacy a while a go and I was quite rudely informed that they would not allow us to pick up any prescriptions for anyone in my family because I supposedly owe them $16. In January of '09 I had a RX filled that the Dr. wrote for 3 a day. I have had this for over 2 years and Target, Albertsons have never had a problem with my insurance so suddenly Walmart has this big problem filling the 3 a day that was written and only filled for 2 a day and told me I had to wait 20 days to get the other 10 day supply, which I did and moved on. Then the next month I went to Target to fill the same prescription. When I picked it up, they said Walmart had messed it up and the insurance wouldn't cover it for another 20 days so I explained the situation from last month and the pharmacist from Target had to call Walmart and sit on hold for 45 min. then she walked them through how to fix it and the insurance covered it with no problem for the full month. Now, in March, I called to have my husbands prescription filled because his Dr.'s office called it into Walmart. I was told that they would not fill any prescriptions for anyone in my family because I owed them some sort of $16 rebill and when I asked her to explain what that was about, she just talked in circles and blew me off. In the meantime I have to wait for my Dr or insurance to fix this due to financial difficulties at this time in our lives. Is thia even legal?

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optrader
Pontotoc, US
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Aug 22, 2010 10:55 pm EDT

Phone 1-800-WALMART. They will investigate your complaint. Something does not sound right about the situation, especially the $16 due to somekind of reversal. Not allowing you to pick up rx's seems because you owe(may owe) some money is not proper Wal-Mart procedure. Again, phone 1-800- WALMART. This sounds like a problem with the pharmacy manager. Your complaint will be investigated and the district manager will get to the bottom of it. He will get the mess straight and someone will call you back. It is not a matter of Wal-Mart being a fraudulent company. It is a matter of someone not operating the pharmacy properly. Wal-Mart has policies and procedures for most everything. And, I can assure you, they have no policy to prevent you from picking up meds because of a supposedly owing some money.

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I am a teacher. My class gave me a WalMart Visa debit card for Christmas 2008 for $100.00. I used $21.98 for books for my classroom. I tried to use it again. WalMart could not get it to work. I checked on my balance. It said $50.68 on April 19, 2009. When I had used it in January, it said I had a balance of $78.02. I tried customer service to no avail. I...

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Walmart cost

I had my hair cut and it was ok. I've had better but ok. The sign clearly states the price for adult hair cut was $14.95 including shampoo. I was not asked if I wanted a shampoo or not. She just asked me to sit down and asked what I was needing. She cut my hair. That was all. And I was charged $14.95. If you advertise a price including something, a customer should not have to say anything about it. If a customer did not want then that is there choice to let the employee know that. We should not have to ask for something that is advertised. I will now go to someone else in the future.

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scotsgrl
Hitchita, US
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Nov 03, 2011 9:04 pm EDT
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I get my hair done at SmartStyle and I've always been treated well, and never one complaint about the job that's done. I go when I know a certain stylist is working 'cause she's friendly and doesn't rush through doing my hair. She actually worked from 9a.m.-12p.m. doing a double color, shampoo, cut and style for me.

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NOTSOCHEAP
Port Townsend, US
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Jul 22, 2011 9:42 pm EDT

YOU got your hair cut and washed for $14.95 and are complaining? Are you insane or really that cheap?

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NOTSOCHEAP
Port Townsend, US
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Jul 22, 2011 9:39 pm EDT

big deal you got your HAIR WASHED and cut for 14.95. You can't buy or get anything for 14.95. You must be the CHEAPEST person in AMERICA!

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Monett, Missouri
US
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Oct 30, 2010 3:43 am EDT

I agreed with with the comment posted by someone from Texas. I was charged $15.50 without getting a shampoo. I like my haircut but I felt like they are not honest to their customers. That makes me upset a little bit. I will give them another chance.

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*JustSmile*
US
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Aug 07, 2010 12:14 pm EDT

I REALLY like the Smart Cuts salon because it really truly has some good stylists for a cheaper budget. It you go to a high end salon as stylist said then it would cost about $20 dollars, for a adult, and sometimes kid. At least in MY area that is..

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stylist
Malvern, US
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May 20, 2009 7:13 pm EDT

The thing about these chains they cant keep good stylisted working in them because as soon as salon gets busy they over hire and an experinced staylist wont take getting paid min wage... So your left with stylist just out of school and trying there darnest to earn comission by getting you out of that chair asd fast as they can... how would you like to go to school for almost 2 years and get paid almost nothing a little over min... i know because i have worked for them in the past they make it impossible for us to make any money ... they dont want to pay more than min... sorry but stop paying 14.95 for a haircut and you might get pampered if you go to a high end salon... It is a branch off the big tree

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Walmart store in scurry does not sell quidditch supplies.

I am the headmaster of a school which I shall not name for security reasons. I went to your store located in Scurry. I went to the sports department and asked the muggle working there for quaffles, a golden snitch bulgers and a firebolt. The muggle there had no idea what I was talking about. So I asked to speak to the manager and he had no clue. He said he never carried or even heard of those things. I know that they are all muggles, but come on even muggles must have heard of quidditch.

Albus Dumbledore Headmaster of Hogwarts.

P.S. also your stationary department does not carry anticheating quills.

Sincerely

Albus Brian Dumbledore.

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blame the parents here
dfd, CA
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Nov 14, 2013 10:28 pm EST

Oh Billy, don't be a wuss, say his name it's Voldemort.

DarkHottie
DarkHottie
US
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May 18, 2009 8:14 am EDT

Hee hee. Well, I got a giggle. Thanks.

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Billydude15
Atlanta, US
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May 04, 2009 12:18 am EDT

It does not matter you won't have a school anyway, I heard you know who is back and he is going to attack the school.

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Trevor is now a proud father a baby boy
Markham, CA
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Apr 23, 2009 3:42 pm EDT
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"I am the headmaster of a school which I shall not name for security reasons."

You just named the school later in your letter.

"Albus Dumbledore Headmaster of Hogwarts."

Read his other posts Michael. :D he has a total of four troll letters.

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Reasonable
Hoboken, US
Send a message
Apr 17, 2009 12:08 am EDT

Sorry, Dude, but that whole "Harry Potter" thing is for losers and tweens. Maybe you should use your obvious creative talents for something worthwhile, like a juggling act, or maybe mime.

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About Walmart

Screenshot Walmart
Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. The company was founded in 1962 by Sam Walton and has since grown to become one of the largest retailers in the world. Walmart's headquarters are located in Bentonville, Arkansas, and the company has over 11,000 stores in 27 countries worldwide.

Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.

In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.

Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.

Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
How to file a complaint about Walmart?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

Overview of Walmart complaint handling

Walmart reviews first appeared on Complaints Board on Jul 20, 2006. The latest review Ordering online was posted on Dec 22, 2024. The latest complaint SCO host was resolved on Jun 13, 2023. Walmart has an average consumer rating of 2 stars from 8347 reviews. Walmart has resolved 755 complaints.
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  1. Walmart Contacts

  2. Walmart phone numbers
    +1 (800) 966-6546
    +1 (800) 966-6546
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    Customer Service
    +1 (800) 925-6278
    +1 (800) 925-6278
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    Customer Service
    +1 (866) 925-2432
    +1 (866) 925-2432
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    +1 (877) 937-4098
    +1 (877) 937-4098
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    More phone numbers
  3. Walmart emails
  4. Walmart address
    850 Cherry Avenue, San Bruno, Florida, 94066, United States
  5. Walmart social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 22, 2024
  7. View all Walmart contacts
Walmart Category
Walmart is ranked 1 among 124 companies in the Retail Stores category

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