Walmart
Reviews and Complaints

I purchased a beautiful comforter set from Wal-Mart. It had large patched squares on the pillow shams and comforter which were made of jewel toned thick silken fabric, and some velvet, which all looked well made and durable. The fabric care tag recommended Dry Clean Only. I put the set on the day bed of my spare bedroom/office. I'd never washed the comforter, and had not had to have it cleaned yet.

Sometimes I would lay on the day bed where I would doing my bible study or read other books. Though in no way was the comforter roughed up, many of the patches on the comforter and pillow shams came apart at the seams, and I am a petite woman (no pun intended to anyone about weight).

A new comforter should not come apart at the seams, especially from simply lying on it by a small woman who weighs just over 100 pounds. The reason for this is that there certain patches were made of many threads of satin type threading. I think because when the squares of the fabrics were cut they were not surged to prevent raveling; so the seams gave way at the slightest tension. It was over the 30 days return period since I'd bought the comforter.

I'd not immediately put the comforter on the bed as it had remained in the zipper plastic comforter bag for a time. I put the set into the bag, which was just like I purchased it. I usually keep receipts; but had lost this one in the process of moving; so I didn't have a receipt. Wal-mart refused to give me a refund or an exchange. They have some policy that you can't have but so many returns without a receipt within a certain period.

That was not the problem in my case; as I'd not returned anything there in a very long time, maybe 1-2 years. They'd always had a policy of making an even exchange without a receipt. The bar code was in the system and the price was just what was on the bar code on the comforter's plaster container. It was obvious that the comforter had not been abused as it was not even dirty or signs of wear or abuse or such.

I was stuck with a barely used piece of junk which i'd paid over $60 for. I may as well have taken $60 and flushed it down the toilet. I asked to speak to a manager. A manager came and acted as though he could not have given a rat's tail about whether any customer was satisfied with Wal-Mart. His attitude was like 'whoopy dooo, I don't care.'

When Wal-Mart made their big devut here in America, their attitude was like 'Yes sir, Yes Man, We will do any and everything to ensure customer satisfaction.' Once they got the Supercenters set up, the entire concept of customer orientation went out the window. There are many people who will not even shop at Wal-Mart. I think Wal-Mart is one of the worst things to have ever came to being in America.

Wal-Mart put many smaller retailers and grocers out of business by their big come on of customer orientation. Then once they got the general population 'reeled in', they stopped discontinued customers orientation completely. I think if many people stopped shopping there and acted like they don't care about Wal-Mart, they might bring it back on and act like a company that gives a care.

Costco and Sam' Club (a company owned and operated by Walmart) check your receipts and no one complains. Why do people feel so indignant and personnally attacked. Theft is getting out of hand and this is a VERY small way to try to deter it. It is just another sign of the future, like having to wear a seatbelt, putting your kids in carseats, mandatory vehicle insurance. Now these things are "normal". Get used to it or stay home!

Wait. You're mad cause...the door greeters ask to see your receipt? What the hell is wrong with you? It takes like...2 seconds. They're just trying to cover their butts, and scare off potential shoplifters. By checking your receipt, their enabling their stores to continue providing those low prices that you love. It's not like their asking you to step to the side and pull down your pants for them to perform a cavity search before you leave the store.

Get over yourself, and move into the real world. With today's society, showing your receipt will soon be a standard at every store you shop at. Maybe you should look into shopping online, if you don't like that?

I totally agree with P. Engle. How odd it is that that "policy" depends on what part of town you live in. Techincally, by law they have no reason to search you. That would be unlawful. I imagine you can just walk on by, what are they going to do, call the cops? For what? You didn't steal anything.
Secondly, I do not shop at Wal-mart if I can avoid it. That place is like a zoo. Not to mention their stance on Unions.

quit complaining, if you had something to hide you would complain, and yes those items are yours but what about the depends diapers you "forgot" about in the bottom of your cart?

Contrary to popular belief, that policy is not in place to inconvience you - it's to protect Walmart. They don't know if you've done something to the comforter - whether you read the bible or not. Do you know how many people would be trying to scam Walmart if they did away with the reciept policy? They don't know you - what makes you so special that they should disregard their policies? Bend the rules for one & they'd have to bend the rules for the rest. You want to get mad at something, get mad at the hordes of scammers that try to rip places like Walmart off, the REASON they have those policies in the first place.

petite bottom...ftw

freak...is this your petite bottom?

Personally, I agree this is a demeaning policy. However, I disagree that it is 'policy'. The Wal-Mart located in the 'bad part of town' checks receipts...the Wal-Mart in the 'good part of town' does not...ever...even when carrying items not bagged.

"I also would like to know our rights here as customers because this is indignifying to both of us."
You and everybody else.

I too went in to get a can of Bugler for my son stationed on Iraq. He had a friend get some from Louisana a month ago and it was only 12.oo + tax. When I asked for the price, the lady scanned it and it came to $39.16 with tax! I almost swore out loud. I asked why it was so high, and the response was, "Well, tobacco prices have gone up three times this year. Plus the new tax." I called my wife because she had spoken to my son, and asked her if he had meant the can or a pouch of it. She said the can. I told her how much it was, because he had ask us to send two cans, and she said to go ahead and get one. My wife talked to him again that night, and when she told him how much it was, he said to forget it, just take it back. So, today I went back to the store with the UNOPENED can, reciept in hand, and after waiting twenty minutes for the "enthustiastic" Wal-Mart employee behind the return counter, was then informed that I could not return it. I asked why and was told that it being a tobacco product, it could not be returned, and that there was a sign in the tobacco shop that stated that. I never saw any sign. I told her that I wanted to see a manager. That took another twenty minutes before the "enthustiastic" manager came strolling slowy to the front. She just looked at me, a glaze in her eyes, and said "Yes sir, what can I do for you." I told her that what I had told the other person, and that I wanted to return it. Well, I just got the same old song and dance, "Texas law says we can't take a tobacco product back once it is purchased and leaves the store." Well, needless to say, Wal-Mart has become even lower in my opinion, if that is possible, and I will not do any further business with them.

Boycot Wal-Mart (The GREEDY SOB'S) Pass it on!

Douglas is the Cheapest Tire because it is a Crap tire. It's the last resort if you plan on getting rid of the car and have to buy tires then great. Get the Douglas but make sure you sell it right away. Ever here of the saying you get what you pay for. Duh don't keep buying the same tire if it keeps giving you trouble. I think this Complaint could go either way. Yes it's a bad tire but also the Buyer was STUPID in buying a tire they knew was bad over and over again.

You think after having problems with the same brand of tires over and over again that you would stop buying that brand and spend a little more money and get some that are well worth the money. If you think about it, you could've just spent the money and gotten some decent ones versus buying the el cheapo's and ended up spending the same in the end. Think about it.

Yes I am with the post above mine, go through the activation proccess. And the quickest way to bypass all the garbage is to enter a date of birth UNDER 18 years of age, You will immediately get a live person. I figured this out after about 6 calls.

I got the cards for my kids, activated them online and never got the personalized cards. I wasnt going to let the kids use them until the personalized cards came, but they never did. (because I put them in the kids names and they are under 18) So I called to speak to someone and it was a joke.

Just use a birthdate that makes you well under 18 and they will get you to an agent to speak to "a parent"

What a nightmare!

That is what happened to me. I purchased 50.00 Walmart Visa gift, (plus 6.00 service charge), moneycards for my neice and nephew. They lost the authorization codes and have not been able to use them. I called the number on the back of the card and there is no live person to talk to. If you reach one there is a charge. I called the Green Dot bank that creates the card and they said to call the number on the back of the card. The Walmart, in Greer, SC tried to retrieve my credit card purchases on the corresponding days but was unable to get the codes.
They had no other suggestions. The contract, which the buyer is suppose to explain to the recipient, is 3 pages of legalese! My neice and nephew are 14 yrs. old! If the card has not been used after 60 days, it is forfeited. I am out 106.00 dollars and Walmart and Green Dot gained. Crdeit card legislation was passed by Congressman Levin but did not address this problem. It is a legal scam! The Walmart and Visa names draw the buyer in, who has no awareness of the problems., Walmart knows that few people will pursue the problems if the process is difficult. Anyone with advice?

I bought temp cards that I never received the permanent cards for and when I finally did receive a permanent card they tell me that I can not activate the card and that they do not want my business. They do not care that due to their own incompetance I did not get cards in the mail. They told me I can never open an account with them. DO NOT beleive them when they say you can have more than one card. The whole thing is you pay for them monthly so what is the big deal. This company is getting too big for its own good.

I agree with all of what has been said... mama66605 and the rest of you have a right to be pissed. It is some Bulls***! I hope you all can get or got that crap resolved.

But don't let everyday BS keep you down. Take a deep breath and relax... life is too short to be stressed over silly stuff... no matter how small or big. Everything will work itself out in the end.

~Raleigh, NC guy (formerly Charleston, SC guy)

Same thing happened to me ... 2 cards slight difference in name, suffix missing or something ridiculous. Now my sattelite service has been disconnected and my $100 is floating in the U.S. Postal service somewhere! They cancelled the acct or blocked it or something and I was never notified. They may have the RIGHT to do it but don't they have the RESPONSIBILTY to notify customers of an acct closure? I should have NEVER had been allowed to reload a card that was closed. And why was I still paying a monthly service fee on a card that was unable to provide me a service? So now I'm out the $3 reload fee, $3 monthly service fee, my utility has been disconnected, and I'm waiting for my check. Class action law suit anyone? If we demand retribution maybe the company will stop robbing people. I say file against Walmart money card and all it's affiliates GE Financial and GreenDot!

i am in total agreement with this issue i bought 1card a 12/2007 ago for my daughter as a christmas gift and since she is under age i put it in my name, me and my family wnt on a vacation tried to put money on that card in 12/2008 the card was expiried we had to get a new on and added that one under may name also and used it without a problem well there was a problem the dang 1st card wasnt expried and the 900$ that we put on the 2nd card was held up due to the 1st dang card not being canceled, my question how r we as proud (ha) walmart visa card holders supposed to know all the dang loop holes that walmart uses, i was so disappointed and upset i have not been back to walmart i dont care what they have unless it is GOD him self i will not step foot in a walmart, murphys or anything else that holds that name i am only one but MY MONEY MY RULES...

They said the same to me. I got 2 cards one for me and was giving 1 to my husband but since i have 2 in my name both were cancelled, they got very rude with me over the phone and are refusing to give me my money back. Now what i am to do about paying my cable bill. They told me not their problem, well yes i think it is they r the ones refusing to let me the card i have had for 2 years now suddenly their is a problem and they refuse to refund my money.

I totally agree. They did the same thing to me. Twice. My refund check is in the mail again. That was $250 twice. No explanation.

I bought two cards the first time. One for my business and one perasonal. The website says you can have more than one. The cancelled both of those cards. I had no clue until I tried to use them. Was told they would mail me a check and nothing more.

I went out and bought another one. Same amount and same thing. Apparently my name is flagged. Apparently my second check is in the mail.

Seriously? Either you're used to buying it on sale or you definitely weren't paying attention at the check out. If you would've been paying attention while you were checking out you would've noticed this mistake and could've asked for a price check. Sometimes items get input into the system at the wrong price therefore ringing up incorrectly. Nobody's perfect and mistakes do happen. Also you should've checked the price of that item on the shelf and if it said that it was a lower price on the shelf than what it rang up as then you could've gotten it for the correct price, it also could've been brought to the store's attention, and it could've been corrected then and there. Wal-mart is not what's wrong with America. It's people that feel the need to complain about everything and can never be satisfied.

yes, yes, yes you as to check the sales prices on wallmart products, this is going an for years...an it still not change. www.1wallmart.com

Have the cashier scan the item first, then decide if you want to buy, or have them to contact a supervisor regarding the article.

You don't need to take a digital camera in to get the photos. THE CAMERA DOESN'T HAVE FILM IN IT ! You can look at the photos on your computer and print them at home. DON"T TRY TO TAKE YOUR CAMERA APART TO GET AT THE FILM ! THERE IS NO FILM IN THE CAMERA - I AM SERIOUS ABOUT THIS !

My sister received a fed ex envelope today with a check to cash and send to a Chinese account. I think they didn't take the check because it is a scam. Apollo Group is a company that owns schools, University of Phoenix being one of them. I doubt if they know about the scam. I'd call the FBI.

Walmart does not just call the police because they want you to leave. When you try to cash a check after banking business hours, this kind of thing can happen. Since you bank at Woodforest (I am assuming since you said your bank was inside the Walmart) they are open 7 days a week and you could easily have went there the following day to cash your check. Walmart did nothing wrong and if the machine can not read the check, then that is that.

Wow, something is really being left out in this story. Very odd.

This is a disaster! My card was stolen so they claimed they would report it''compromised'' and i would receive another in 7-10 Business days. It been a 5 weeks since then and they have had the nerve to cancel my account! They ought to be ashamed. They lie to me on the phone when i call abd they need to be taught a lesson.

To contact go to nationstates.net and email 'theflagmaker'

I agree this so called company would not even activate this card for my son (he is 16) they said I needed to give my information to get it activated, so I agreed because this was his Xmas gift. After being on hold for over 45 minutes just to be hung up on and the next person I got said they could not verfiy my account (ok it's my name and social and birthday) that the system automatically closed the account and will send me a refund check in 10 business days. Which means my son has to wait 10 more days to enjoy his Xmas! I asked for a supervisor and he was RUDE there's nothing I can do your out of luck and he hung up on me! What kind of place is this? whatever happend to Customer Service? this makes me not even want to go to WalMart again after all of this drama! this is the company you trust with your customers? So awful!

Wal Mart repeatedly held my money and flat out lied about their charge for loading my card, the contract said that it was free if you cashed a check. When I tried I was refused by the sales clerk and denied for twenty minutes to speak to the manager. I know that $3.00 is a small amount for me but when a company does it to thousands of its customers it's big money. I feel that a class action suit would in order. I am also writing to the Federal Trade Commission for illegal and fraudulent practices. Please email if you agree. agapee4us@yahoo.com

OMG, the same thing is happening to me; i placed an order on the 15th of August then saw the same product that came with a kit on the 16th. They said "no problem we'll cancel the order and replace” what they didn't say was that there was a hold on my account for the first order. So when they did the reordered they put another hold on my account. There were two holds for 7 days and here come the hurricane of overdraft fees; I couldn't even transfer money from my savings account because the bank only allows 6 transfers. well I called on the 18th sent over a fax from my bank to corporate req a refund on the OD/Fees and it was denied, not only that but on the 19th they canceled my order with out my knowledge, they told me that someone said "there is no Melinda at this number, helloooo "it was my cell phone" and every time i called they knew exactly who i was before I could tell them who I was! I spoke with Inez in corporate and she told me that qvc could not verify my account information, my phone number and also said they left me messages on my cell phone that supposedly was not my phone number?!?! but wait on the 18th i sent them a fax from my bank about the overdraft fees so besides all of this I am still out 180.00 and no product, Inez said that the would not refund me the OD/Fees, nor would they discount the product 180.00. And i could not sign back up with QVC with out clearing "this up" which “they” caused. So basically what she is telling me is that an inquiry for there product cost me 180.00! HOWS THAT FOR CUSTOMER SERVICE! I work of the police dept. here in Austin and you bet your 180.00 worth that EVERONE WILL KNOW WHAT HAPPEND AND I STRONGLY SUGGEST NOT DOING BUSINESS W/QVC! IF anyone has any sugesstions on what i should do please do not hesitate to email me melinda.sepeda@gmail.com

Been there - had the SAME thing happen to me. Their customer service is a joke. They HOLD your money until they decide they want to release it. RIDICULOUS.

armywife why dont you get a job instead of posting comments about people supposedly being fat how does someone making a complaint about wal-mart automatically make them fat? Is it because it had to do with cake? If so that is the most idiotic thing I have ever heard..even if it doesnt have to do with cake what you say is still the most idiotic things i have heard. And why do you broadcast that you are supposedly married to a soldier? Do you feel special? I am in the Army and so are multiple family members but i am not making screennames saying so. Also, you sound about 14 years old. No one over the legal drinking age uses "LMAO" or "HAHAA HAHAA!" like a child.

LMAO! sorry far from being fat. but I bet you are along with that other ### fatass! ...HAHAA HAHAA!

Screw Walmart! and armywife your the fatass! FatASS! HAHAA

ok, now I am reading or trying to read your posts( which is hard to read, because you don't proof read) I can see some mistakes, but ###ing gee wiz..go back to school fat ###!

First of all, what you wrote about Walmart, some may be true, but I doubt if all of it is. And you should have called corporate, they would have done something about it. I know for a fact

There is no such thing as a retouch on a perm. Your perm may have grown out, but they still have to re-wrap your whole head of hair. It's not a retouch, so they were right to charge you for a full perm because that's what they did.

I understand haveing a health problem is something that no one wants to deal with but it is not the salons problem to deal with. I been to this salon as well as better ones like toni and guy and they dont have a questioniare either. If you asked that of them then you have to ask every restraunt you eat at to have one, every store you shop at and etc just in case you have an attack. Im sorry your hair was messed up up but really dont see how your Lupus attack is there fault maybe where an medical id bracelet so they know to call 911 and if you were sorry but from your statement it seems like you left on your own free will.

You should have not been fired. The walmart managers don't care about the employees. They are there to get a big salary and to ### on anyone they can.

I'm glad you received unemployment. You should have not been fired. Have you considered suing?

I agree, they over drew my money card too! I was like wtf? Anyway, i wont use this card ever again, its a rip off. They make you pay cash, then hold it until they are ready for you to spend it!