Walmart
Reviews and Complaints

We bought a Golden’s Gym 450 Treadmill and a 3 year Extended Service Plan with it. They suppose to deliver the paperwork via email but we never got it. Be aware that WALMART.COM doesn’t have a phone costumer service anymore. You have to deal with them via email. After we emailed that we never got the instruction how to download the Service Plan paperwork, we got a response with bogus instructions how to get it. Instead of including a link to get the PDF file they directed us to the product webpage and click there on a small link. This is ridiculous! Why is so hard to include a link in the replay email. We received the treadmill in less time (about 8 days) than expected, delivered to home ($30 for home delivery). It runs great and I can not be more pleased with the purchase. Great value for the buck!

For the thrid time this year i'ved to have a replacement card, each time it took two weeks to get my direct deposit of this card, I live from paycheck to paycheck you can't belive what I had to go through not being able to provide for my family for a month, now the card has expired and they are telling a card was sent that I never got so I got to way two more weeks to pay my bills this is unbelivable, i'm so stressed out from this i've come down with shingles, I can't take much more. I got my sister this same card and she put $48.00 dollars on it, she is on a fix income, she was going to pay a bill but decided to keep the money on the card incase of emergency, when she went to used the card about four months later there was no money on the card, they had charged her $5.00 per month just for holding the card that is devastaing. Its a shame that these people are getting away with taking people hard earn money and taking advantage of our seniors citizens this needs to be stopped

i think walmart company should getting over people with this fake walmart money card that they sale .i went to the store today to shop and i put 20.00 dollars on my walmart card and when i got home i call to see how much was on it, it told me 15.40 so that means they cheated me out of 4.60. that money card is a big scam and no one needs to be treated like this. yall make all that money at that company and only paying the employers 7.75 that ain't ###, and yall know it. pay them some of that money that your stealing from your customer that shops there. i think the president should hear about this if you ask me.

For Christmas, I wanted to give my kids (all in their late teens and early twenties) some extra spending money. I thought it would be nice if it wasn't just cash so that they could wait and use it when they wanted to buy something they wanted.

I heard about the WalMart 'Smart Money' prepaid VISA card. VISA should be horrified. They charged me a fee of about $8 per card to load the card. Then when my kids went to use the card they found out about all of the other fees.

Fee to check balance, fee to reload the card (its not enough that they get to use your money - they want a ridiculous fee of another $8+ to reload it).

If you don't use it all in one month, they charge another fee about $4.

This is an excuse to steal and steal from those who can least afford it.

Another example of a once good company turned not just bad but in my opinion, what they are doing with this card is robbery and evil.

By the way, you don't find out about the fees until you have purchased the card - they aren't disclosed up front.

BUYER BEWARE!

I got a walmart money card and I have 100.00 dollars on it and I went to order something online and it kept saying it was declined because of sufficient funds, and whatever I was trying to order was $88.95 so I know I had enough on there for the item I needed.

Wal-Mart will not let me cancel my insurance until Oct. 2009. I have another job that covers me but wal-mart says that I have to keep it until open enrollment. They are still deducting from my check the amount for insurances but will not pay for services rendered. When ever the dentist filed a claim, it came back coverage expired. But I am still paying for insurance! They are still deducting it out of my little check!

I went to this particular Walmart to get two tires balanced and put on my truck. Seems like a pretty simple job to me, but not for these folks. I should have known better, the gentleman in front of me needed a tail light replaced. They removed a clear bulb and replaced it with a yellow one!

Anyway, I told the young man behind the counter what I needed done and told him that occasionally my clutch would stick to the floor which could be popped back up with his foot. He said that was fine, no problem. It was a two hour wait, which I agreed to and left for a while.

I returned in two hours to see my truck sitting outside of the garage door and the tires had not been put on. I went inside to see maybe if I was next in line and the boy told me I had no brakes and needed to get my truck towed. I told him my brakes were fine and went to see for myself. I got into my truck and pushed the brakes and brake fluid came pouring out.

I was very upset at this point and the automotive manager came out and told me I should get it towed. I asked him what had happened and he said there were no brakes in my truck when the went to pull it in. I told him my brakes were just fine I had just driven it there. He proceeded to tell me that I couldn't have driven it there because the brakes were busted before they had got into the truck.

I was fuming at this point because I know my brakes were fine and now I had a busted brake line. Of course, I had to get it towed and when the tow truck driver got there I tried to pull my truck onto it and SURPRISE! My clutch was busted as well. I refuse to ever go back to this Walmart and have considered taking this to small claims court.

I drive my truck everyday back and forth to work with no problem. I just find it coincidental that my brake line and clutch was busted at the same time in Walmart's care. I am lost at this point and do not believe I am responsible for something they had done.

The prepaid Walmart money card visa has become a mess. I was very happy eith it but now all of a sudden I can't get my bal to my phone per the 96862 number, the daily text alerts that are suposed to del. bal doesn't work. When I called customer service I had to pay a $2.00 fee and then they said they had no control that it was my phone co. that's not true because the walgreens greendot visa works just fine. The problem is with Walmart and this needs to be fixed. This is suposed to be a convience for us the consumer but it has turned into a great hassle. Walmart will be happy to take my money but won't deliver their promises. The card is useless if you can check your bal when you need to. Someone needs to fix this problem or I will take my money somewhere else.

I have tried to activate the card and they said that I need the activation number on the receipt. Of course I don't have it. I called the person that I got it from and they don't have the receipt any more. So how do you activate the card. This is so rediculous that you have to have a number to activate a card. When someone purchases the card the people need to make sure the person who is purchasing the card tells them you need the receipt with the card. You can't you us the number on the card and the 3 numbers on the back. This has taken time out of my business day. It is frustration to me.

i used to work in the tire lube at salem, ohio walmart. there are people working on your car that no nothing about cars. my manager was a big fat ### from the pet department but she sucked enuff ### to get the t.l.e. support manager position. this woman would tell us to put wrong oil in cars and do things to cars we shouldn't! so before you get your vehicle serviced you mite wanna smell the air and see if you can smell the pot burnin from the dopeheads workin on your car at salem wal-mart!

you want to know why there's no jobs for americans, because they have layed real people off so that the computer can do peoples jobs. i absolutly hate calling 1800 numbers where u call and a computer ask u questions and ur response is "i'm sorry I'm having a hard time understanding u.", then u have to keep repeating yourself over and over intil the computer understands you. i called this walmart visa activation number to activate my new card and i had to call three times because the computer counldn't understand how to spell my name, this, and like everyone else i was charged 2$ to give my information that they wantede. i bought this card to pay my bills so i wouldn't be charged extra fees, like to pay my light bill it cost me 1.25$, my gas 1.00$, and now my cable company charges me .99 to send a paper bill and 1.00$ to pay it at the office. so i got this card to pay my bills online only to find out that i have more service fees, and a 1800 number i can;t get through to. ANGRY AMERICAN

Everytime my grandkids go to walmart to shop they are followed around like criminals, they are both girls age 14 and 15.This is really making me mad, as i am with them.I now shop at a different store in Warrenton where we are treated with respect and not like criminals.My lawyer will be contacting Wal-mart on my and my grandchildrens behalf.They have also been ask to open there purses in which nothing was found, this is harassment, and we are no longer going to take the abuse.

I purchased a pair of cheap eyeglasses at walmart, only to find them, at time of pickup, with two right-side lenses. To make an analogy, it was as if they'd given me a pair of shoes for my right foot. The mistake was so blatantly visible, that no minor oversight can explain - whoever put these glasses together paid no attention to what he or she was doing whatsoever. But I don't blame the individual, because as it is he/she was probably grossly underpaid.
In addition, the frame corroded easily, and broke down the center after exactly 11 months. Because I needed a new pair in a hurry, and because I partly blamed the failure on me, I purchased a second identical pair, only to see it too corrode and break down the center after 7 months, exactly as the first did. The frame corroded easily and broke after 0.5 - 1 year, despite claims that these were made of titanium alloy, a downright lie, because titanium alloy would never corrode and failin so short a period of time of average usage.

I could complain about walmart service but I won't. I restrict my complaint to the horrendous quality of the glasses I purchase: and hey, they've gotta cut cost somewhere. In all honesty, I'd rather they cut in quality than cut it via third world sweatshops that employ child labour, but neither is justifiable.

I purchased a Walmart pre-paid Visa card and WOW what a total ripoff that is. BEWARE BEWARE BEWARE is all I can say. I bought a $20 prepaid Visa card total cost for purchase- $24.95. Then when I went to use my card I only had $9.57 on the card. What the heck is that!

I tryed to call a customer service representative for walmart visa prepaid at their 800# for help with this problem only to hear a recording that if I use their customer service for this is issue there would be a charge of $2.00 on my card. OMG!This is a total Rip Off and I am so disgusted with this. Sure, it's only about $25 bucks I'm out of but hey...add that with another 100, 000 consumers buying these cards for just that amount alone and thats a total of $2, 500, 000 for the walmart pocket.

I look at walmart in a whole new way now...I'm sure glad our town has other stores to spend my hard earned money in and not have to worry about getting ripped off. Walmart used to be Customer Friendly...Obviously that has changed!

Recently I was shopping in the goose creek s. c. walmart.. as I was shopping in the fresh (?) produce section. I noticed a mexico women with three small children handling the produce. as I passed behind her I noticed that her hands were filthy and her children were coughing into the produce itself. and to throw in the towel. one child was blowing her nose without the use of a wipe.. needless to say I replaced what I had picked up. not knowing weather she had been there before me. well... dip-# why don`t you just put plastic doors in front of the produce? before you give all of us hemolytic streptococci (causes several illnesses in humans) if I get sick because of your neglect. I will come looking for you! (ceo) and stuff this crap down your throat! ex - ranger

I purchased credit card (temporary visa) for my friend . I tried to put money on the card because we are in the same business and he must use a credit card . I bought a Green Dot Money Pak card and put 85.42 on the card. The card took the money and advise me that the could card was not reloadable and they (Greendot Money Pak )would mail the money back to me. I never received the money nor did he. I felt bad because I didn't want him to think I took his money. Dumb me bought another card. They advise me I need to fax my light bill and my driver's license to get a card that's not temporary. I faxed twice at the Money store. Each time they told me they never received it. Plus they hung up on me three times. I asked to speak to a manager. I put them on speaker phone and held for three hours. Is this a joke ! They told me they never recieved my fax and I advised them I have the confirmation number that they did. I just want my $85.42 back. I don't know who to call but something is wrong. I am really upset .

I bought a visa debit card for my sister for christmas, she is now trying to activate the card and it wants her ssn# address. this is insane. there is not another pre-paid debit card out there that wants that information and that you are suppose to wait 7-10 days to use the card. i put 25.00 on the card plus it cost 8.94 to load the money on there and she cant even use the thing. i will never buy another card at walmart again. my sister is very disappointed and that makes me angry. i also went on this website to activate and their is not a place on here to activate the card. i NEED help with this issue. Thank you christina smith
email address: [protected]@yahoo.com

i have found that in the last 6mos that this store has under gone a change of being a benfit to the city to a care less attitude employees are rude & the store itself is not being stocked as it used to be thanks, ed bloodworth

This is in reference to the self check out lanes at walmart which has now costed me and my husband a Theft accusation charge! We were shopping on the 29th of December at the South Point Ohio Store and as it turned out we as well had did our after Christmas gift returns. So we proceeded to shop after returning about $173.00 worth of item purchased for Christmas and we bought roughly about $125.00 worth of things mostly little & cheap items. One of Our items was a Sweeper that we needed for our home and it was the cheapest one they carried as well. So as we went to leave we seen that all lanes were terribly crowded so against normal routine we chose to go through the self checkout and as we fought " as we normally do " with our 7 year old about candy we as well had to deal with our 2 year old boy who always has a hard time with checkout due to the overwhelming site of candy bars and gum that are always present at the check out of about any store. So in the midst of doing that I got stuff out of the buggy so my husband could ring it up and he had just learned how to unload the bag area so that the computer would not freeze due to removing things just scanned. But instead he was waiting for it to show the scan & bad prompt so he could remove items from the bagging area for when making a one hundred dollar purchase the two little bag slots is not enough space so you must wait on the bag prompt and then unload so you can scan and rebag more items. So after getting a full buggy of bags filled with merchandise we paid and started to exit, when while walking I said "you scanned the stuff on bottom right " my husband then grabbed the receipt right out of my hand quickly and I could see his eyes looking over the items on it. He then stopped me with his arm and was going to say we need to go back and pay for the sweeper but the Big Bad "God" of walmart and his bag boy side kick stepped in front of our cart and asked if we could step into a side room which we did with no problem . This prevention officer was so rude and arrogant it was almost unbelieveable, he then began to make remarks in front of my children about how we was not slick enough and that we almost made it except and then he would ask a question instead of finishing the statement! My husband then " Understandably" became very mad and said some things back in our defense about the security at the store as well as picking on us because of a mistake! Long and short of the matter is we were not out to rip off anything and after are purchase we still had several hundred dollars but we was made out to be thieves and was charged accordingly ! this is wrong and should not be acceptable in todays world of justice and equality! My Husband and I are in court on Friday in the Lawerence Co Municiple court which is located in Chesapeake Ohio at 9am. i hope that justice prevails and the truth is brought to light! No matter what Walmart should be highly ashamed and we will be glad to never step foot back in one ever !