Walmart
Reviews and Complaints

This is a disaster! My card was stolen so they claimed they would report it''compromised'' and i would receive another in 7-10 Business days. It been a 5 weeks since then and they have had the nerve to cancel my account! They ought to be ashamed. They lie to me on the phone when i call abd they need to be taught a lesson.

To contact go to nationstates.net and email 'theflagmaker'

I agree this so called company would not even activate this card for my son (he is 16) they said I needed to give my information to get it activated, so I agreed because this was his Xmas gift. After being on hold for over 45 minutes just to be hung up on and the next person I got said they could not verfiy my account (ok it's my name and social and birthday) that the system automatically closed the account and will send me a refund check in 10 business days. Which means my son has to wait 10 more days to enjoy his Xmas! I asked for a supervisor and he was RUDE there's nothing I can do your out of luck and he hung up on me! What kind of place is this? whatever happend to Customer Service? this makes me not even want to go to WalMart again after all of this drama! this is the company you trust with your customers? So awful!

Wal Mart repeatedly held my money and flat out lied about their charge for loading my card, the contract said that it was free if you cashed a check. When I tried I was refused by the sales clerk and denied for twenty minutes to speak to the manager. I know that $3.00 is a small amount for me but when a company does it to thousands of its customers it's big money. I feel that a class action suit would in order. I am also writing to the Federal Trade Commission for illegal and fraudulent practices. Please email if you agree. agapee4us@yahoo.com

OMG, the same thing is happening to me; i placed an order on the 15th of August then saw the same product that came with a kit on the 16th. They said "no problem we'll cancel the order and replace” what they didn't say was that there was a hold on my account for the first order. So when they did the reordered they put another hold on my account. There were two holds for 7 days and here come the hurricane of overdraft fees; I couldn't even transfer money from my savings account because the bank only allows 6 transfers. well I called on the 18th sent over a fax from my bank to corporate req a refund on the OD/Fees and it was denied, not only that but on the 19th they canceled my order with out my knowledge, they told me that someone said "there is no Melinda at this number, helloooo "it was my cell phone" and every time i called they knew exactly who i was before I could tell them who I was! I spoke with Inez in corporate and she told me that qvc could not verify my account information, my phone number and also said they left me messages on my cell phone that supposedly was not my phone number?!?! but wait on the 18th i sent them a fax from my bank about the overdraft fees so besides all of this I am still out 180.00 and no product, Inez said that the would not refund me the OD/Fees, nor would they discount the product 180.00. And i could not sign back up with QVC with out clearing "this up" which “they” caused. So basically what she is telling me is that an inquiry for there product cost me 180.00! HOWS THAT FOR CUSTOMER SERVICE! I work of the police dept. here in Austin and you bet your 180.00 worth that EVERONE WILL KNOW WHAT HAPPEND AND I STRONGLY SUGGEST NOT DOING BUSINESS W/QVC! IF anyone has any sugesstions on what i should do please do not hesitate to email me melinda.sepeda@gmail.com

Been there - had the SAME thing happen to me. Their customer service is a joke. They HOLD your money until they decide they want to release it. RIDICULOUS.

armywife why dont you get a job instead of posting comments about people supposedly being fat how does someone making a complaint about wal-mart automatically make them fat? Is it because it had to do with cake? If so that is the most idiotic thing I have ever heard..even if it doesnt have to do with cake what you say is still the most idiotic things i have heard. And why do you broadcast that you are supposedly married to a soldier? Do you feel special? I am in the Army and so are multiple family members but i am not making screennames saying so. Also, you sound about 14 years old. No one over the legal drinking age uses "LMAO" or "HAHAA HAHAA!" like a child.

LMAO! sorry far from being fat. but I bet you are along with that other ### fatass! ...HAHAA HAHAA!

Screw Walmart! and armywife your the fatass! FatASS! HAHAA

ok, now I am reading or trying to read your posts( which is hard to read, because you don't proof read) I can see some mistakes, but ###ing gee wiz..go back to school fat ###!

First of all, what you wrote about Walmart, some may be true, but I doubt if all of it is. And you should have called corporate, they would have done something about it. I know for a fact

There is no such thing as a retouch on a perm. Your perm may have grown out, but they still have to re-wrap your whole head of hair. It's not a retouch, so they were right to charge you for a full perm because that's what they did.

I understand haveing a health problem is something that no one wants to deal with but it is not the salons problem to deal with. I been to this salon as well as better ones like toni and guy and they dont have a questioniare either. If you asked that of them then you have to ask every restraunt you eat at to have one, every store you shop at and etc just in case you have an attack. Im sorry your hair was messed up up but really dont see how your Lupus attack is there fault maybe where an medical id bracelet so they know to call 911 and if you were sorry but from your statement it seems like you left on your own free will.

You should have not been fired. The walmart managers don't care about the employees. They are there to get a big salary and to ### on anyone they can.

I'm glad you received unemployment. You should have not been fired. Have you considered suing?

I agree, they over drew my money card too! I was like wtf? Anyway, i wont use this card ever again, its a rip off. They make you pay cash, then hold it until they are ready for you to spend it!

Speaking of rude, did you know it is considered rude to type all in caps.

"my balance is saying -$9.01"
Guess what: You owe Green Dot money.
And they WILL send you a bill.

They charge a monthly fee of $3 whether or not you actually use the card, and whether or not you choose to load money on to it. If you don't want to deal with the fees, pay of your balance, and cancel the card. Don't just ignore your problem, and assume they'll forget about they money you owe them.

To the other commenter:
"I suggest everyone that bought one should contact their local Attorney General and report this place."
Report, to your local Attorney General, that a nationwide company is charging you a fee for allowing you to use their services, as stated on the card's packaging. Your local Attorney General would likely laugh at you.

"I will stick with the Bank card and pay a dollar more and not lose money."
I'm confused. Do you mean opening a debit account? They charge fee's too for certain services such as overdraft protection. They also tend to charge fees if you account goes below a certain amount (usually $200)

If you meant a Prepaid Visa Giftcard, like they sell at Walmart, then yes, they are about $1.50 more and don't charge fees...but they aren't re-loadable, usually can only be purchased at a fixed amount of either $50 or $100, and don't offer any protection at all if your card is lost or stolen. Oh and did I mention they charge a monthly fee after the 13th month of having the card if you haven't spent it all.

Companies charge fees for providing services, they aren't gonna be nice and let you use them for free and bankrupt their company.

Right on! This is a bad gimmick. I purchased a card and paid $3.00 at the store, came home to use it and another $3.00 was taken off. When I called about it, the man said it is maintance fees. What the hell. I will stick with the Bank card and pay a dollar more and not lose money. Money is hard to come by and this place is not helping. I suggest everyone that bought one should contact their local Attorney General and report this place.

I've returned two items to the Plymouth Walmart, and what should have been a simple return each time turned into a PITA. The bleached blond, leather faced obvious 5-pack a day smoker "woman" working each time was a miserable, mean disgusting excuse for a human being.

I received my money back each time, but c'mon. In this economy places should have their pick of decent employees.

Customer service in California Walmarts,
San Leandro, CA rated an F for failure and refusing to take merchandise back. Recommend you take a tape recorder and record what the associates says because you are SOL after you walk out of the store. They also do not match prices with store 600 feet away from them. The management and associates need an to be trained again.

Union City, CA Will not match prices with local stores after showing them sale items from the competition. Great bait and switch company.

Fremont, CA Will not match prices with local stores after showing them sale items from the competition. Great bait and switch company.

Fremont, CA prices at this Walmart average about 5% higher than the other Fremont store 5 miles away. It was explained to me that the people in this neighborhood could afford to pay higher prices.

As a business consultant and trainer to big and small companies I must now admit that my experiences over the past 2 months have shown me that WalMart should change their slogan to WHEN YOU WALK OUT OF THE STORE YOU ARE SOL. ### OUT OF LUCK.

ANY FUTURE VISITS TO WALMART WILL BE DONE WITH A VIDEO CAMERA TO RECORD EXPERIENCES BOTH GOOD AND BAD.

Sincerely

Walter Deans
[protected]

not all wal mart associates are cracked out druggies. There are some decent people out there so u should NOT label that they are all like that

idr i bought a wal-mart card and now i own them6.00 for money i haven't used

Give me a break! Customers have go to to start taking responsibility for their purchases. There is no way that one could explain each and every policy with each and every purchase. I would think that a person could hold on to a receipt for a minimum of 24 hours. By the way, if you knew which register, which associate and the approximate time, they could have looked up the transaction and printed you a duplicate receipt!

I can vouch for you on that one. I too had purchased a Visa Pre-Loan card for my son, for his b'day and they did NOT tell me I had to call the phone # to activate it.

BUT...I did find out about the phone # activation, because I asked the clerk to make sure there was the $500.00 on the card and she didn't know how, because it was sealed. So I went to the customer service counter and that is where I found out about the activation number.

Your right, they should have told you about it.

Why is it now that Wal Mart is hiring employees that cannot speak English? My wife and I are tying to shop for things and when we ask an employee, they can't speak any English? I know that there are MANY people that are applying for employment and are Americans that CAN speak English...why does Wal Mart hire them knowing that their customers are English speaking mostly. If they want to hire some that are bi-lingual, I have no problem, but do not hire non-English spkeaking employees for on the floor.

I went to Wal Mart last night and it was sad...Not one person there looked like they wanted to be there...One store worker was very retarted and was acting very strange...Check out was a joke they had no cashers you had to check out yourself which was a mess..There were like 10 of us and nobody liked doing this we were all tired at 1 am and did not want to bag our own goods...What an awful store...Well I guess this is what Obama means by good jobs lol...Id like to see him work here for a month...

i asked for a reduction in my interst rate and you ge money refused on four certtain reasons for not allowing it. you said the report came from equifax. i obtained a copy of my credit report from them and was given a rating of 686 which is a rating grade of A . ihave never been late with a payment on any account in my life .so your reasons of past or present delinquency and average credit utilzation, age of oldest bank cardandtrades with delinquency in last 12 months is total bull. GE money is well known for their scams and many, many complaints of decepectin and abuse. iam sending this letter to theSTATE ATTY. along with my credit report to have this matter investigated, to get your company to stop the lying and abuse

After my father and I purchased a 800 dollar computer we proceeded to speak with employees. William a sales associate was very helpfull. My father was in his U.S. Army Uniform and another employee was friendly and we gave him a recruiters card. I myself was in a suit and tye and have shopped there on many occasions. We then proceeded twoward the jewelery department to look at watches. We looked at a watch and a lady came to assist us. She had hair which would fall down to her shoulders and it was up in a pony tail. We asked her for a price on a watch because it was not labeled properly. We then asked to see the watch which was located inside the locked glass jewelery cases. She got it out and RELUCTANTLY handed it to my father. He showed it to me up close as she looked us over thouroughly and looked mad and wanted it back quickly. We hardly had enough time to look at it. It was very rude of her to insinuate that we were or are shoplifters. My father an myself were extremely upset.

you buy a pre paid wal mart visa card and guess what wal mart does'nt even exept them on there own on line ordering web site! they will still take the money off the card and you have to wait up to 30 days to get it put back on or some how convince visa to do it! there accuse is it is'nt backed by a bank! its a pre paid card you buy at wal mart what more do they want!

I have often been in other Wal Mart stores and would like to
know how come they can be neat and clean with shelves stocked. I was at Unicity the other day and it was sorta the last straw. I counted 27 pallets down the row between womens
clothing and the nightwear. That was not the only row that
had pallets, carts, etc. there was unpacked stock, empty boxes,
all over the store. In the past when you asked for help you got
help not a point in the general direction, what staff is there is
trying to unpack so that they can get stock on the half empty
shelves. The seasonal area is a complete mess, I know it takes
awhle to change but this is too much! I don't understand why
no one checks the stores. When I worked retail we often had
visits from head office, SURPRIZE ones. I am tired of having to go to other stores because of empty shelves and no help.

I just don't understand why it is that wal-mart employees have no concept of customer service or that without the customers who come to their stores then they would not have a job.

I can not tell you how many times I have wanted to ask a question and been interupted by an employee or been walking down the isle only to have a stocker with a large cart of frieght damn near run me down to get where they are going.

I know you have a job to do and even if you are a simple stocker your very first priority should be the customers.

I wont go to another walmart as long as i live... until they get some decent training for their people.

hello target folks!here I come!

I was employed By Gainey Transport Services as an Over The Road Driver. I often stopped at Wal Marts as their parking lots tend to have parking for 18 wheelers. I went in the Wal Mart down the street from our terminal. I'm wearing a pair of mesh basketball shorts and a Sponge Bob tsirt. I buy a pint of ice cream and a rotisserie chicken. After I paid I told the cashier that I had forgotten to check the automotive clearance section. The reason I mentioned this was I thought if they wanted me to leave the bag with my purchases up front they would probably tell me. Since the cashier didn't say to leave my bag I figured it was no big deal. I went back in the store l***oked around the automotive and returned through the line 10 minutes later. When I got to the front past the registers an elderly female employee asked me if she could help me. I held up my bag and replied that 'I think I found what I wanted.' I then proceeded to the entrance and another employee asked me what register I checked out at. I remembered it was 14 as the store was not real busy early AM. I exited the store and as I began to walk past the rear of my trailer I saw an animated conversation between 3 employees in front of the store. I thought this odd at 1:30 AM and wondered if they thought I had taken something. I got in my truck, started it up and released the air brake. At this time a vehicle approached my truck from each side with a weird siren which caused me to wait and see what they wanted. One of the Wal Mart Security jumps out and yells at me'Get out of the truck'. I ask why? He repeats the request but still has not not fied me why. I let the truck roll forward 6 inches and he pulls a gun out and aims it at me. He tells me to get out of the truck again and when I comply he than yells I need to show him my hands. I told him to make up his mind since to exit the truck I needed to open the door. He then said he would open it for me. He is still pointing the gun at me and three times I tell him do not point that gun at me. I know if it goes off and I'm not guilty of anything he will have to come up with a lie or go to prison. Remember my only crime was being a wal mart customer and wearing shorts and a tshirt I have no place to conceal a firearm. I then ask him why he has pulled a gun on me and detained me and he says three people said you stole something to which I reply 'Am I under arrest?' He says no and I say I'm leaving then. He tells me I can't leave and puts handcuffs on me. He starts to go in my 18 wheeler and I tell him that this truck has a sleeper on it and he does not have my permission and needs to get a search warrant. The only reason I know this is I worked store security years before and I know there are certain laws you must follow to not violate a persons rights in order to win a conviction if they did steal something. He gets the bag withmy purchases and asks me where my receipt is. I tell him it is in the bag as it was but it was in my wallet in the bag. He then goes back into my truck and finds another Wal Mart bag with a receipt from a North Carolina Wal Mart. He looks at the N.C. receipt and is confused. Now he takes me into the store to parade me around in hand cuffs by the registers. I'm a 47 year old white male who does not steal and now I am some kinda pissed. I say in a loud voice for everyone to hear' OK which one of you said I stole something'. None of the employees will look at me and they seem to scatter like cockroaches. The officer then takes me into a room with a bunch of video recorders for store monitoring. I tell him I don't want any of these tapes erased as they are now evidence. At this poin t a youn g white man enters the room and asks me which register I checked out at. I again tell him 14 like the 1st guy. He returns in a couple of minutes and tells the Wal Mart Security Guard to remove the handcuffs. I then grab my wallet pull out my receipt show it to him and explain that I'm going to make sure this does not happen to another Wal Mart customer. False imprisonment, assault with a deadly weapon and illegal detention because they imagined I took something. I contacted three lawyers in the Dallas area and they would not take the case. I figured it was a slam dunk with all the video cameras to prove my innocence. I forgot where I was. If they can murder a President in Dallas what is a little civil rights violation. The funny thing is when I tell this story people often chime in with their Wal Mart Nightmare story. Thank You for shopping at Wal Mart!

I received a Visa Wal Mart debit card as a gift and I truly could not believe what I had to go through to activate it. First of all, they never told the person who purchased the card that they needed to send me the receipt for a number that was on that receipt to activate the card - it was impossible to get a live person on the phone to help me.
She finally found her receipt and I proceeded to try again to activate the card and could not believe ALL the information they wanted from me - this was a gift and I have no intentions of adding any more money onto this card. I am spreading the word never to buy one of these cards from Wal Mart - All I know is that when I use this card will make sure I use the full amount on the card and be done with it!

I purchased a Wal-Mart gift card for my father. Fortunately I kept the receipt. When he tried to activate it on their automated system, he was asked for a lot of personal information so he hung up a brought it to me. I called the number to try and activate the card. I had the activation number and the receipt number. The automated system is a phising scheme to get you to provide all of your personal information. At no time does the system say you do not have to provide this information to activate your card. It aks for your: name, complete address, phone number, date of birth, social security number, cell phone number and provider, and email address. I kept yelling no into the phone until the automated system routed me to a person, who also tried to imply that I must provide all of this information. I was furious. They want to send a re-loadable card and try to force you to get it by providing this personal information, before they will activate your card. I was finally, after 45 minutes able to get his card activated without providing all of this information. This is a phishing scam designed to get you to rpovide enough information to have your identity stolen. I am furious, but cannot get a real person on the phone at Wal-Mart to cpmplain.

this is a [censor]ing joke, all you get when trying to reach someone in customer service is a [censor]ing east indian who care barly speak english, with [censor]ing kids yelling and screeming in the background i am disappointed that walmart would associate themselves with this 3rd world trash and suggest that all frustrations be taken out on walmart in any way possible be it a terroist attack or worse.

I totally agree. I refused to hang up without talking to the supervisor. After about 8 minutes he came on the line and I will be honest with you, he didn't help anymore than the idiot lady I spoke with first.

I CAN RELATE TO THE ABOVE POST I BOUGHT THAT WORTHLESS EXTENDED WARRENTY ON A DELL COMPUTER I BOUGHT AT WALMART CALLED IN THE CLAIM ON MARCH 5TH WAS TOLD A REPAIR MAN WOULD BE OUT IN FOUR DAYS THAT DIDN'T HAPPEN THEY SAID POWER SUPPLY WAS BAD THEN THE MOTHER BOARD THEY SENT PARTS BACK AND FORTH REPAIRMEN SHOWED LEFT DIDN'T KNOW WHAT HE WAS DOING I'VE MADE MANY CALLS TO COMPANY THEY WAS SUPPPOSE TO REPLACE COMPUTER THAT DIDN'T HAPPEN THEY SAID THE COMPUTER LIKE I HAD WAS NO LONGER AVAILABLE ( AFTER ONLY A YEAR? ) I HAVE THEATEN TO CALL ATTORNEY GENERAL AND BETTER BUSINESS BUREAU THEY WERE SUPPOSE TO SEND ME A CHECK APRIL 8TH. IT HAS BEEN A MONTH AND STILL NO CHECK THEY KEEP SAYING IT IS BEING PROCESSED AND IT TAKES 7- 10 DAYS I HAVE TALKED TO MORE THEN ONE SUPERVISOR SAME STORY IT IS NOW APRIL THE 25TH I CALLED WALMART THEY ARE NO HELP AT ALL. WILL NEVER BUY ANOTHER EXTENDED WARRENTY FROM WALMART ON FRIDAY APRIL 29TH MY CALL TO THE ATTORNEY GENERAL WILL BE MADE. BY 9AM. WITHOUT BEING PROCESSED IN 7- 10 DAYS HOPE THIS HELPS OTHERS FROM BEING TAKEN BY THIS COMPANY

We purchased a Vizio tv from walmart in June of 2007, the set quit working the 1st time around May 2008. It took approx 2 weeks for a repair shop to call and tell me what was wrong with my tv. They never came by (Pratigan Technology in Douglasville, GA), when they did finally arrive 4 weeks after service call they ordered the wrong part. They then had to take my television and they could either bring it back in 2 weeks or I could drive 2 hours and pick it up in a week. We chose to pick it up. The whole process Repair Now did not follow up or call to let us know what was happening, I had to make every call to find out the progress. Finally after 6 weeks of no TV we received our TV back in working condition.
The TV quit working again on Nov 15, 2009 still under warranty. Again called to place a service claim. I was told I would receive a box to ship my TV to a repair facility and would receive it back with 2 weeks. About a week later, I called back, and was told the process changed and they were trying to find another repair shop. After another week of waiting I called to find out progress, and was told they had given up on finding a facility and were going to send me another TV. The next day a repairman calls to see if he can come by in the afternoon to look at the TV. I agreed, and 30 minutes after he left, I received a call from Repair Now. They were letting me choose another TV, and cancelling the repair. I was then told the TV was out of stock, and would be receiving a refund check in 7 to 10 days, this was on Dec 8, 2009. It is now Dec 21, 2009 and I still don't have a TV or check to buy a new one. I called tonight and was told they had approved the check and it would be mailed after the 1st of the year, and that I needed to refuse a tv that was shipped in error. I called the girl a liar for telling mail only went out one day a week. I called a few minutes later and got a different "supervisor" who told me checks went out the day they were cut and the check would go out tomorrow, and that mail went out daily.
Anyway, I know this is a very long comment, but I want people to know the kind of service to expect from the warranty.

Nope... blame NEWCorp. They are most likely the administrator of the warranty contract. Good luck trying to talk to a human being to complain, they LOVE to play "push the number and wait" game.

If you could read. Wal Mart's name is no where on that 2 yr extend warranty. So you can not blame Wal Mart.

My daughter had a terrible experience with smart styles we go in and she tells the lady she wants a trim, make it to where its just below her shoulder, I thought that there would be people working there with experience and not getting trained, the lady cutting her hair was not experienced she had another lady helping her, I thought to myself lets give her a chance, but the more they cut the more I noticed they were using my daughter as a guinea pig, so when they called the lady I think was suppose to be the supervisor over to help, I stood up and told them I was not paying for this you ladies have cut my daughters hair shorter than what she wanted, the lady that was helping the trainee spoke up and started getting rude saying you gonna pay me, my husband said no we are not and we all left and went into wal-mart to do our shopping, they didnt have what we were looking for so as we were walking out of wal-mart the lady that was helping the trainee approached before we could get out of the store and followed us out in the parking lot threating us wanting to fight, and whats so sad this lady will still have her job cutting peoples hair and my daughter has to walk around humiliated for the way they cut her hair, needless to say she cried for hours after we got home that day.

I went to my smart style salon and asked for a pixie cut ( I came there with about 5 inches of hair ) and the woman cut all my hair at about half an inch or less in some areas. I am BALD. I am having a hard time coping with this and I am working with the manager of the salon for a refund. Anyone want to discuss this you can reach me at www.myspace.com/shannon_henson
I posted before and after pictures here, I had to dye it a dark color to make my hair look fuller...

Hire a hitman. Blow that dirtbag away!

I hope you didn't pay for that terrible service!

Most salons have the practice of giving their clients a change if they are truly unhappy with their hair cut. If it hasn't been to long since the hair cut, try calling in and explaining your problem to see what they can offer you.

try putting some fried bolony in your hair, that should do the trick