Walmart’s earns a 4.0-star rating from 8341 reviews, showing that the majority of shoppers are very satisfied with their purchases.
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Automotive tires
I was at Walmart in apache junction, az at 7am to get 2 new tires the guy took my info and told me it was going to be 2 hours so I waited the 2 hours there was a guy that had a 7am apt it took them 2 hours to work on his truck to change his tires, so I thought mins was next then another car came in and he had a 8am apt they got to work on his car, I asked...
Read full review of WalmartTransaction
Hello I’m writing because Walmart moneycard has had my money on hold for days all my transactions I made on that date except for a transaction I made online with Walmart.com . I tried ordering a smart tv online for Walmart delivery but they didn’t have it in stock so Walmart canceled the order and refunded my money well Walmart moneycard don’t want to release the transaction when it’s cleared it was cancelled! I need my funds I have other things to buy and they won’t let my money go! Once I get my funds I’m changing my dd and I won’t have another red cent come too that account!
Customer services
I was just at the customers service they were very rude to a old person trying to use her united health card I tried to help and they told me they would handle and to mind my own business. The other customer service was throw things and was very unfriendly .That's the first time I have ever had a problem there it wasn't nice this was at the Wal-Mart on...
Read full review of WalmartFood delivery
1 Walmart Lane, Grafton, WV 26354
We have tried to get food delivery since 6/1/2023. Order did not show up. Was never, repeat never notified that none of the 3rd party. The people who are hired and paid to deliver food. Was not showing up to work. Also order was canceled by store and not told. Tried to get delivery 6/2-2023 and 6/3/2023. Was told no one was coming into work either day and possibly not on 6/4/2023 either. This is unacceptable service and this delivery service need to be fired. And replaced. Was told this was an ongoing issue and nothing was getting done to fix. 7 people had order food on 6/1-203 and did not get it... It a very small town and why can not walmart employee delivery the food. You are paying this 3rd parts delivery and they are not, something need to be done. This leaves a very bad taste to some one from out of state. Trying to order food for someone in need and can get good service 6/[protected]-039-000 and 6/2/[protected]-163 and 6/[protected]-2995- should be compensation for the time an dseffort and stree of not getting their orders
Desired outcome: replace with some one who will do the job. .do to the size of Grafton Wv 26354 . lack of taxi and bus service. the elderly and disabled people depend on Walmart as the only source for food .
Warranty with allstate
Following is an ongoing problem with a protection plan I purchased for a fan from Sapulpa, Oklahoma Walmart. Attachments included. I believe this has gone on long enough! Item Purchased: 7/2/22 T/C: [protected] Price: $27.97 Protection plan:$3.00 for 2 years Received an email 7/20/22 from Walmart protection Plans by Allstate #...
Read full review of WalmartWalmart flag
I am a very big walmart customer. I love walmart &costco.. But.. As i'm loading up my car in your parking lot.. I noticed the tini.. Tiny american flag at the top of walmart.. Then I look over at home depot.. And wow! Home depot has a very large and beautiful american flag! I would like to know.. Why does walmart have the smallest american flag I have ever...
Read full review of WalmartLaptop protection plan
I have purchased a laptop and protection plan from Walmart in the past, May 2022, which was a very huge mistake, considering I had called multiple times customer care about the purchase and tired of waiting on calls for 2 hours every time and have no answer.
Issue:
HP laptop with 2 year ADP protection from Walmart - The laptop is delivered but the protection plan still pending.
Now my laptop screen has cracked and I'm trying to reach Allstate for repair, they said walmart didn't complete the order and I check the order it is the issue. Can anyone help me please?
I'm tired of escalating this issue from March of 2023. I need a refund of my money if you can't help.
Desired outcome: I need the order to be processed quickly and get a refund for my laptop.
Yes, finally after many calls I raised complaint with Walmart via email and shared the order details, they took responsibility and as there is nothing they can do, they refunded the laptop. Thank you for the response.
Worst employee service to a customer and uncalled for rudeness and attitude to a disabled customer seeking help finding an item
I arrived at Walmart close to closing time, upon knowing this I rushed to gather my groceries. I do have a heart condition that leaves me short of breath when I rush to do something. When the announcement came on stating they were closing, I was already heading to the other side to get a can of air when I hear an emploee saying ma'am, ma'am the store i...
Read full review of Walmart and 1 commentgreat value chips
just want to say every time i buy your great value chips the whole bag is bad and the workers are very rude and the shelves are always empty every time you ask a employee something we get a rude answer in stratford ontario and with the prices going up every week you should have your shelves fully stocked
from Dawn myers
my email is dawnm.[protected]@outlook.com
Refund $50 - $100
Wal-Mart has charged me as of date May 30, 2023 $42.30 from three separate transactions from June-28 & 29-2022 & July 02- 2022
You think that a big company would have done something to resolve the matter. I'm on a fixed income! It took me 3 calls to Wal-Mart! They didn't even offer me a Gift card, unbelievable! It still continued! I had to call my bank to let them deal with it, I also had to get issued a new card! Imagine how many people have gone blind to these small but significant loses (to me)
Finally the last attempt call to Wal-Mart an assistant let me know that there was a glitch in their engineering system & that I would be better off letting my bank handle it. Little did they know, I already did!
Moneycard
This is the 6th notice of complaint I filed regarding Nov 17,2022 when WalmartGreen Dot moneycard took the liberty of stealing 116.00 from my ssi/ssa direct deposit on my roommates card. Apparently unauthorized transactions on his card, he had called regarding it. Very rude to him and said 45 days be investigated. Well it is his card, his name. I just needed a account as i filed identity theft/freud case with FTC. Social security told me i could use his acct. Nov 17,2022 went to walmart get my money and 116.00 short. Got home called and i was upset. They cant do that against law. He told me cause of roommate card. I was
levid. I have been fighting this since Nov 17,2022 and they wont give me my money...government money! Received letter and ohone call telling me also. Walmart green dot are out to steal peoples money and that is not right. I gave their names and want them arrested or fired. I am 67 on very low fixed income and very fruggle. Need my money for food. Ate my last can of soup 2 days ago. I am hungry. High cost of food is insane now. Karma will catch up to all those people/scammers who steal from elderly!;
Desired outcome: Would like my money returned so i can eat!!
Ritz crackers hint of salt
Purchase two boxes of Ritz Hint of Salt from Walmart in Davenport IA. This batch was extremely salty even more so than the regular Ritz Crackers.
The batch number looks like 16OCT23AZ110-3 1529/1545. We tried to return them but unfortunately we did not have the receipt. Please check this batch as it is very dangerous for people with high blood pressure who would normally purchase these.
Desired outcome: Please refundPlease research these batch to pull them from the shelf
Placed an order & had my credit card charged, but order was cancelled hours later & never got anyone to refund my money
On Feb. 27, 2020, at the start of the "Plandemic" (Covid), I placed an order online (a large hand sanitizer) and it totalled $90.02. Order #[protected]. Hours later I cancelled my order, but the charge did appear on my Amex statement. I did email the company and got NO reply or refund.
I also spoke to someone, but again, no one reached me or set this straight.
In the end, I paid $90.02 for something I never got and I never received a refund.
*I managed to find the original confirmation for the order in my emails, after unsuccessfully looking for a very long time...I could not contact them again until I found the order #. The last time I spoke to someone about this was about a year and a half ago.
Thank you for your time.
Desired outcome: refund of money paid
Very poor customer service at your Morehead Ky store.
For the third time now, I have been needing to use the front bathroom during peak shopping hours, 10:00 AM Saturdays. Today 5-27-23, I had an emergency and needed to use the bathroom which was closed yet again, called back to the cleaner and said I need to use the front bathroom, he said something that I couldn't hear and would not come out. So I saw a...
Read full review of WalmartSold me a demo watch refusing to accept my return
DO NOT BUY ANYTHING APPLE FROM WALMART AT REDMOND AND IF U DO OPEN THE STUFF BEFORE PAYING FOR IT. MY SISTER WENT TO GET ME AN APPLE WATCH THAT MY HUSBAND SENT HER TO GET ME FOR MOTHERS DAY SINCE HE IS OUT OF TOWN RIGHT NOW WORKING. SHE GOT THE SERIES 8. I OPEN IT AND ITS A SERIES 6 DEMO WATCH! No wonder it wouldn’t charge nor work and looked weird it’s a...
Read full review of WalmartCruelty to animals
Placed an order for cat food for my elderly cat Alley on March 18, 2023. It was supposed to get to my place on Saturday March 20, 2023. But no show. I was informed to wait 48 hours well did, it never showed. So, it is Monday March 22, 2023. No cat food. So called Walmart. They informed me that they would issue a refund and it would take 10 days. Since being...
Read full review of Walmart and 5 commentsGreat Value sausage and pepperoini/ Pepperoni pizza snack rolls
the product is good tasting and all. My complaint is why is there not and Air fryer heating instructions on the bags? You have heating instructions for Microwave and oven cooking times and temps but no air fryer but no time and temps for the air fryer? was wondering why because the brand name pizza rolls do. you should let someone know who ever prints the bags for the above product Iam writing about.
Desired outcome: PUT AIR FRYER COOK TIMES AND TEMP ON THE BAG/ I COOK THEM AT 380 TEMP FOR 6 TO 8 MINUTES. USE THE INTERNET LOOK IT UP AND STOP BEING SO LAZY..
Klenix Puffs
My wife put in an order on line with Walmart on 4/30/2023 for spray and wash and puffs Klinex 2 box of three. She got the spray and wash but hasn't gotten the Puffs. She called customer service many times with no avail. She gets emails saying it's delayed and will be out on such and such a date, but never shows. This is totally ridiculous. This is gone much to long and she has gotten no satisfaction from Walmart. Now she want's a refund for the Klinex since she's not getting it. If need be, I will report this to the B.B. and let them handle this.
Order #[protected]
Desired outcome: Want a refund on credit card for the Klinex
Smart style salon
I took off early from work i was sick. Ii was overcharged for a trim. I was there about noon to 1 at smartstyle to get a hair cut. The length was just pass my shoulders n I saw online 15.50 to 18.95 n the women charged me 25$. N did not asked me if I wanted a receipt. Which I did not get. I paid cash n gave her 28$. I should have researched online. I didn’t want a wash so I didn’t need a blow dry
My hair is very thin n I cut it myself but the back was uneven. She was brown nosing me saying I am giving u a professional haircut. I have no hair I’m 64 years old. It’s very thin. I want a 10$ refund. She is a con artist. On 5/17/23. How many more people did she pocket their money
Damaged item and disrespectful employees
I ordered a pink stand fan and I was issued a damaged/previously wet fan and instead of someone trying to help me or understand my problem I was just told to return it I was also accused of trying to get a reward or credit from the company by a manager Irvine at your customer service center when I just called for help I am disgusted in the way walmart employees treated me and the way they talked to me when I've done nothing wrong
Desired outcome: A change within the company so it doesn't happen again
Walmart Reviews 0
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About Walmart
Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.
In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.
Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.
Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:
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6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.
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Overview of Walmart complaint handling
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Walmart Contacts
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Walmart emailshelp@walmart.com100%Confidence score: 100%Support
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Walmart address850 Cherry Avenue, San Bruno, Florida, 94066, United States
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Walmart social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 18, 2024
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