Walmart
Reviews and Complaints

the product is good tasting and all. My complaint is why is there not and Air fryer heating instructions on the bags? You have heating instructions for Microwave and oven cooking times and temps but no air fryer but no time and temps for the air fryer? was wondering why because the brand name pizza rolls do. you should let someone know who ever prints the bags for the above product Iam writing about.

My wife put in an order on line with Walmart on 4/30/2023 for spray and wash and puffs Klinex 2 box of three. She got the spray and wash but hasn't gotten the Puffs. She called customer service many times with no avail. She gets emails saying it's delayed and will be out on such and such a date, but never shows. This is totally ridiculous. This is gone much to long and she has gotten no satisfaction from Walmart. Now she want's a refund for the Klinex since she's not getting it. If need be, I will report this to the B.B. and let them handle this.

Order #[protected]

I took off early from work i was sick. Ii was overcharged for a trim. I was there about noon to 1 at smartstyle to get a hair cut. The length was just pass my shoulders n I saw online 15.50 to 18.95 n the women charged me 25$. N did not asked me if I wanted a receipt. Which I did not get. I paid cash n gave her 28$. I should have researched online. I didn’t want a wash so I didn’t need a blow dry

My hair is very thin n I cut it myself but the back was uneven. She was brown nosing me saying I am giving u a professional haircut. I have no hair I’m 64 years old. It’s very thin. I want a 10$ refund. She is a con artist. On 5/17/23. How many more people did she pocket their money

I ordered a pink stand fan and I was issued a damaged/previously wet fan and instead of someone trying to help me or understand my problem I was just told to return it I was also accused of trying to get a reward or credit from the company by a manager Irvine at your customer service center when I just called for help I am disgusted in the way walmart employees treated me and the way they talked to me when I've done nothing wrong

Fifth time I have reached out here to complain about Walmart Money Card/Green Dot. Nov 17,2022 Walmart/Green Dot stole $116.00 from my SSI/SSA. I immediately called GreenDot and complained about this. They told me that my roommate card had $116.00 overdrawn due to unauthorized charges & needed to investigate it and would here back in 45 days! I only use his card as I was a victim of identity theft/ freud & needed a acct for my depisit only! I told them they cant do that against the law! I kept calling trying to get my $ and always got people who dont speak english & said they couldnhelp! I even wrote letters to Walmart main office, Green Dot office, wrote ssa with my receipts & lady called and toldme they have to give me my money. I tried calling Walmart again, only to get girls who dont speak englush well she was getting frustrated & git her supervisor. Well, she was extremely rude, & informed me it was put back dec17,2022. Well i never was notified nor was my roommate as it was his card & told her I wanted my $ and to mail it. She wouldnt! This has been going on now for months now! This card was in my roommates name & he is responsible for his card! I am 67 on very low fixed income and need that & for food. The high cost of rent, food, my phone, bills & household goods, i barely have enough for food! I have incurred 2 anxiety attacks now & do have to pay for my prescriptions! Looks like I am going to move soon & really need my $$$. Upsets me so how many people scam the elderly now! That is so wrong and sinful! Mothers Day is this wknd. Praying the good lord will have my money! That would make my Mothers Day happy!

On April 27th2023 I was charged twice for a order my order was completed at 1pm around 7pm that day another 113.00 dollars came off my card from Walmart this has happened before I do believe someone is stealing and scamming from this company I have been fighting to get my own money back they try to clean it up with it's a authorization hold it's not a authorization hold Walmart isn't gonna give nobody nothing or delivery a order over 120.00 dollars unless you pay for it I have also went to the courthouse and got paperwork to file a small claims because I read over 20 customers have also had money taken this month the same way it's thrift and I shouldn't have to take time out my busy day to do any of this

I have been trying to get my prescription for 2 weeks ,at cleveland,ok. walmart

the tell it will be ready on certin day, never got it, talked to them again, they said

i would get it on certin day ,never got it ,Iam tired of being lied to, see if you can make contact with them and find out why, listen to the close , they will tell you what they won,t you to hear.

Ordered food delivery :4/22/23 from Burbank, ca super center. I never received the order! I called Customer service 4 times, attempted to call the store twice, there was no answer after several rings on both calls. Customer service told me, 3rd call, the order could be delivered the next morning by 10 so. By 11, I cancelled. No communication ever from the store. Just told there was delay. Then, after I cancelled, I received an email message: your pick up order is ready. Really? They even put the night it originally should have been delivered. UNEXCEPTABLE! Obviously Walmart is so big you don’t care about your paying customers/ members.

Walmart and other markets are violating the US Constitution. Article 1 Section 2 Clause 3 clearly says Indians not taxed. Each store in America tax the Indians or people who the US called Black in 1971. This fraud was created under the Doctrine of Discovery which is no longer relevant. Now it is time the stores honor the US Constitution or stay in court. The American Indians are the oldest people here and are the owners of this land. We are the Kings and the Queens of this land and you shall honor us or leave.

Walmart.ca uses robot for no help customer support

Nearly all email responses I received from this totally shameful Walmart.ca were the following copy & paste template, most by this "Paul" who seems to be nothing more than a total incompetent & uncaring lier representing this even more incompetent Walmart.ca

YOU PEOPLE ARE SO TOTALLY INCOMPETENT & JUST KEEP REPEATING SAME COPY & PASTE RESPONSES & LIED ABOUT FURTHER ACTION OVER & OVER AGAIN FOR OVER SIX WEEKS!

TOTAL SHAME ON WALMART.CA PAID HUMAN ROBOTS CAPABLE ONLY COPYING & PASTING REPEATEDLY

"Hello xx,

Thank you for reaching out to us at Walmart.ca. We hope you are safe and healthy.

We would like to inform that we have received your email and reviewed the concern which regards to the promo code issues.

We sincerely apologize for any inconvenience this might have caused. We will surely look into this and help you.

In response to the email, we would like to inform you that, this is not the level of service. We strive at walmart.ca. Therefore, please be informed that, the case has been escalated further to our office of president team for further investigation.

Rest assured the team will provide you an update at the earliest possible.

Therefore, we kindly request you to wait for an update, as your persistence and understanding will be tremendously appreciated.

If you have any additional concerns, you can simply reply to this email. Please take note of your reference #xxxxxx-xxxxxx for any future communications.

We value your feedback, and you will receive a short survey following this email asking how we did.

Thank you for being a Walmart customer. Have a great day ahead :)

Thank you,

Paul

Walmart Canada Customer Care"

I have been trying to order groceries for my family of 6 since Sunday around noon and every time we place our order the entire order gets cancelled immediately. It is a large order almost $ 250 so we have almost $ 2,000 now tied up between our two cards. Mind you we pay $ 100 for our membership each year and right now we are extremely upset. We order from this same account using the same card every week and have never had this problem. I have wasted probably ten hours of my week dealing with this and still have no groceries. I have also talked with four different employees who have told me that it is a mistake on Walmart's end and to give it a few hours and try to order again and they promise that it will go through then. I have asked to speak with a supervisor and was told that they are busy helping other customers and I feel like this is a huge problem because literally thousands of dollars are now being tied up due to us being told to try again just for the entire order to be cancelled again. The account is under my husband's name William Sellers and I would love and hope that somewhere in this big corporate store there is maybe on employee that will see this and be able to address this issue for us finally please. Thank you!

So, Walmart+ is messing the Spark driver's over. Customers pay 12.95 a month for free delivery, and whatever else, but then that means the Spark driver still has to deliver the products to the consumer for what, 4$ a run. Then, on top of that, they are unable to give a tip to the Spark driver because the option isn't available . Your Spark drivers aren't gonna want to deliver groceries for 4$ and no tip. With the price of fuel and everything else going up. Wow.

I take my sister shopping every Saturday, she has multiple health problems which requires her to use the motorized carts. The Walmart I shop has MAYBE 4 working carts there are broken down carts at each entrance. Most of the time they are not charged, if you can even find one. You know there are ALOT of handicap people who shop the store and could be the only day someone is available to take them on errands, these people deserve to get out of the house once in awhile too, I really believe that Walmart can afford to have a few more carts available and in working order. If we happen to go to other groceries stores they always seem to have plenty, check out cub or target. You are losing business by not providing a safe place to shop for the handicap.

This Walmart happens to be in Maple Grove!

I am a small business using Walmart as a selling platform, and due to the horrendous seller "support" I have not had a sale in 9 days. My product isn't even listed. I have been asking for help, daily, and repeatedly. I have provided screen shots, and all the information possible. EVERY SINGLE return message from support comes from a new person that has no idea what's going on with the case, and they all suggest the same canned steps, that I established early on that I've done repeatedly. This happens literally every day. A new person messages back, tells me I need to do the same steps I've done 50 times AND are the same steps that keep being recommended, with NO NEW INFORMATION OR HELP. All of the error messages I keep getting say that it's an internal error on Walmart's end, but then support responds and says I need to do "_____." I'll repeat, I am a small business that has had NO SALES in over a week. I cannot get any help because the "support" in place for sellers is useless. Speaking to a different person that just copy and pastes the same information every time they message back isn't helpful. I have asked for this to be escalated repeatedly. Even the "internal team" keeps coming back with the same useless information. I have explained and provided screen shots as to why I cannot accomplish what they are saying needs to be done, and that it's an issue THEY NEED TO REMEDY on their end. There is no phone number to call, nor has anyone tried to call me. I'm completely at a loss for what to do at this point. I have opened multiple support tickets and they're all giving me zero help. I actually had to hire a company for THREE GRAND to deal with these issues a couple of months ago, and nothing has changed. So far, selling with Walmart has cost me thousands of dollars and resulted in not being able to sell anything at all for 9 days. How am I supposed to get help on an issue if the people I'm asking for support from don't even understand what I'm asking for? I have probably 20 screen shots of the same error coming up that says it's an issue on Walmart's end. PLEASE HELP.