Walmart reviews and complaints 1
View all 2756 complaintsWalmart - Awful checkout experience
Brutal security or I don' even know who or what his title was as he was not even wearing a walmart vest nor name tag. I had had stuff from other stores that I was walking around with my wagon. For the most part I have never had an issue until today. My bag of soil wouldn' scan so the workers called some guy (not the manager) to come fix it, instead he choose to say that the items that I had packed nicely (I have ocd) in a canadiantire bin, and dollartree bag plus a winners bag and pulled every last piece of item and threw it onto the checkout beside mine very carelessly tell me the item in my wagon (I entered through the garden center) was not correct and he had to go through it and scan every item... As im telling him I bought that from this store, thats from this store he pulls out a bunch of individual nutella and cracker items which I had purchased from the dollartree before we hit walmart last in unicity. He scanned one and said "these are from walmart, youre a theif" as im like uh no buddy I f* bought those at the dollar tree because you carge lke 3 $ here and only 1$ there, and my child loves them. Not to mention they were packed nicely at the bottom of my bag inside a canadian tire bin.. He refused to give all 10 back to me because I never got the receipt printed because its the dollar tree, I see no point. To then threatening to call the cops on me because I was telling him whats your problem, youre making this into a massive deal and I suffer from anxiety and panic attacks plus some.. My friend was also with me and she corroborated the facts about them not being from walmart and he decided to get in the middle of our conversation and say that I am to stop swearing and talking to my friend as I was annoyed obviously. Telling me to shut my mouth and that he will call the cops and refuse to serve me and I cut him off saying oh [censored] no I will neverbe shopping here ever again in to which he responded yeah caused youre not allowed to shop here asnymore...
(let me just repoint out the he was not a manager, didnt look like security, looked like some random rude east indian 20 some year old who wanted to wear his big boy pants for the first time and literally made a huge scene in front of the whole checkout aisles and to top it off walked away as I said if you pull out all my [censored] you can organize it and put it all back to which then he snarled and said some rude comment but I cant recall exactly..
This unicity walmart is the worst location I have ever felt so embarrassed, and that has ever gas lighted me to where I got firm with him because I did not steal those from walmart. I will be going bacck to 1. Bring in more nutella packs and check to see if it shows theyre from walmart even tough the receipt is not from walmart, I will be calling head office, take a look at your cameras bud I was never even down the aisles of food and I also was going to write this review as a warning to dont waste your time shopping here.
Desired outcome: to have learned some proper customer service problem solving issues without makinig the entire store aware of it and making a huge scene over something i didnt understand nor was i never shown any proof. of his claim's.
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