Menu
For Business Write a review File a complaint
CB Retail Stores Walmart 200 Walmart Way, Morehead, KY, 40351, US
Walmart company logo
Walmart
reviews & complaints
Walmart company logo

Walmart

200 Walmart Way, Morehead, KY, 40351, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
6:00 am - 11:00 pm
Tue
6:00 am - 11:00 pm
Wed
6:00 am - 11:00 pm
Thu
6:00 am - 11:00 pm
Fri
6:00 am - 11:00 pm
Sat
6:00 am - 11:00 pm
Sun
6:00 am - 11:00 pm
ComplaintsBoard
B
2:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Walmart - Very poor customer service at your Morehead Ky store.

For the third time now, I have been needing to use the front bathroom during peak shopping hours, 10:00 AM Saturdays. Today 5-27-23, I had an emergency and needed to use the bathroom which was closed yet again, called back to the cleaner and said I need to use the front bathroom, he said something that I couldn't hear and would not come out. So I saw a Manager talking to an employee. Went up to them and told them that I needed to use the bathroom and that I didn't think I could make it to the back of the store. The Manager rolled her eyes and said nothing! The employee went to the cleaning guy and asked when he would be done. The employee came up to me and said the cleaner would be done in 4 minutes, at that point I didn't have 4 minutes so I went towards the back of the store. Luckily I did make it. I am getting very tired of the poor service from Management to employees and am about to take my business elsewhere!

Desired outcome: Better customer service from your Management and employees! Also, clean the bathrooms at an earlier time!!

Read full review of Walmart
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.