Bell

We live in a house just behind the bell yard. For the past four years we have endured property damage from an employee of the bell yard. We have a six foot privacy fence around our property. About four years ago, the landscaper for the bell yard slammed into our fence, and damaged some of the boards. We repaired these ourselves at our own cost. The next year, the same thing happened. We could not fix it ourselves because the fence was much more damaged. We paid two hundred dollars to have it fixed. About two years ago, the snow plower for bell piled snow against our fence and a section of it toppled over. This time we could not afford to repair. We are a retired couple on a fixed income. After days on the phone, being passed on from one person to another, I finally tracked down henry wamus, the manager of the bell yard on scott st. Strathroy ont. After finally talking to him, he was very nonchalant but told me it would be fixed in the spring, but informed me that I would have to talk to yet another person if I wanted it fixed. He gave me another number to the person who hired the snow plow employee. She (when I finally tracked her down) assured me that it would be fixed in the spring. When the spring came, bell sent two repairmen to fix it. I immediately recognized them. They were two repairman whom I had previously had in my own house to do some small repairs. Let me tell you that these two men cannot repair anything. They couldn't even figure out how to install a shower curtain rod. When it came to cleaning out our eavestroughs, my husband had to help them, holding a green garbage bag for them, while they scooped out the debris with their bear hands. Need I say more. These two men proceeded to attempt to repair our fence with great difficulty. One was reading directions from a cell phone while the other man clumsily tried to repair. Their was shoddy at best. Days later when we touched the fence, it was wobbling, as if it was about to fall over. I called the woman at bell who sent them, to tell her that this was not acceptable. She became very irritated with me, but told me she would send them back to fix it. I never heard from her or anyone at bell again. Just days ago on dec. 1st I happened to be looking out my bedroom window after the snow storm and I saw once again the snow plow driver push the snow up against our fence, and the fence buckled and another section looks like it will come down at any minute. He saw what happened but proceeded to continue to pile snow against the broken fence, then left very quickly. I was devastated. I called henry wamus (the manager) right away. He was not answering so I left a message for him to return my call. It is now saturday dec. 5th, and no call from henry. Over the years, we have endured property damage, very loud generators, squealing noises from an air conditioning fan, drivers coming into the lot at four o'clock in the morning with radios blaring loud enough to wake the whole neighbourhood, and garbage being tossed over the fence and into our backyard (I witnessed this myself) and we have never once complained about theses things, but this last incident with the fence is the last straw. All we want is for them to fix the fence to our liking and find a permanent resolve to this problem. We feel that something could be implemented (for example) a concrete barrier at their cost to protect our property. We have lived here for sixteen years and we have always respected other people's property, and all we ask is the same respect in return.

Brian & Gerri Parkinson