Dollarama reviews and complaints 1
View all 210 complaintsDollarama - customer service
My wife went to return a defective stool chair with 3 year old (he was carrying his small bike), being a new immigrant she was nervous and was being told aggressively that they are not responsible for the bike, for which she said ok and she will be quick. However when she checking the exchange product one of the cash rep. yelled again to be quick making her feel guilt ridden as if she did something wrong, meanwhile when she yell everyone was watching her. Due to this mental harassment she starts crying and came back without any exchange. This whole scenario could be avoided with good customer service and friendly behaviour.
Now we decided to never do shopping from Dollarama. Hope in future customers don't have to suffer like this.
Latest Dollarama Reviews
Customer service non-exist and arrogant at Dollarama Customer service non-exist & arrogant at Dollarrama Mixed Experiences at Dollarama - Proceed with Caution Cashier refused my $20.00 dollar bill High volume dance musicGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!