Petro Canada

A male Petro Canada gas station employee at 1493 Finch Av. W. was screaming & swearing at me for over 5 minutes simply because I was trying to get his proper name as a result of his substandard & eyeballing me service.

This Petro Canada employee flashed his name tag at me for 0.1 second when I asked for his name. I said I could not see it properly & asked him to please let me write it down properly or he can write it down for me. He refused. I tried to see his name tag from different angles & he kept avoiding & yelling at me. All I was able to see is his name starts with a M with about 8 more letters while he kept screaming at me. I asked if I could talk to his manager, he yelled at me "Fxxk the manager... you want to complain about me, go fxxk yourself & complain... I don't fxxking care"

This M person screaming & swearing at me for over five minutes & there were more than 10 customers witnessing this ordeal.

Petro Canada as usual acting quiet indifferently when I contacted them right after. I know it will be another waste of time to complaint as Petro Canada has not improved handling multiple similar complaints I have brought to them for years. Petro Canada almost always would drag & finally said to me nothing other than they would provide more training/couching, etc & hope this would not happen again.

Well, IT KEEPS HAPPENING REPEATED AS FAR AS I AM CONCERNED. Does not seem to me that Petro Canada is doing a good job in retaining good people but they have been expert in hiring & keeping people who are not suitable in frontline customer service jobs

Shame on Petro Canada supporting hostile, aggressive gas station employees who will act out their inappropriate behavior at selective customers who are not to their liking or who want to complain about them.

Last but not least, Petro Canada allows one individual to monopolize ALL petro Canada stations in my 10-20 kilometers home area & supports his endless monopoly expansion for decades