Menu
For Business Write a review File a complaint
CB Retail Stores Liquor Control Board of Ontario [LCBO] 6487 Jeanne D'Arc Blvd N, Orleans, ON, K1C 2R1, CA
Liquor Control Board of Ontario [LCBO] company logo
Liquor Control Board of Ontario [LCBO]
reviews & complaints
Liquor Control Board of Ontario [LCBO] company logo

Liquor Control Board of Ontario [LCBO]

6487 Jeanne D'Arc Blvd N, Orleans, ON, K1C 2R1, CA
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
11:00 am - 6:00 pm
ComplaintsBoard
N
1:12 pm EDT

Liquor Control Board of Ontario [LCBO] - Rude customer service

on Monday April 4th my mother who is in her late 70's walked in to the LCBO at covenent glen in Orleans as she has in over 30 yrs. She walked through the aisles a bit and chose a bottle of wine. When my mother got to the cash the new employee who she had never seen before, said she couldnt sell her a bottle of wine. She said "I know your husband just died" but you shouldn't be drinking!

She had no right to say that at all. My mother had not even had a single drink!

She went home and 2 police cruisers show up at her house! They of course came in and found out she was sober and left.

This employee should not have called the police on my mom or not served her.

My mother has coordination issues and walks slowly because she is elderly!

I tried to call the manager, but Laurie is not in until tomorrow. I will be contacting a lawyer, as this employee had no right to speak about my fathers passing.

My mother was utterly embarrased. At the store, as well as 2 police cruisers showing up at the house

Desired outcome: Fire the female employee

Read full review of Liquor Control Board of Ontario [LCBO] and 1 comment
Hide full review
1 comment
Add a comment
C
C
cplcbo
CA
Send a message
Jan 07, 2023 7:31 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Please contact https://hellolcbo.com/

The employee will not be fired as we have no idea who it was or any more information behind what occurred or if the police were even called.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.