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CB Retail Stores Real Canadian Superstore 600 Murphy Rd, Sarnia, ON, N7S 2X1, CA
Real Canadian Superstore company logo
Real Canadian Superstore
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Real Canadian Superstore company logo

Real Canadian Superstore

600 Murphy Rd, Sarnia, ON, N7S 2X1, CA
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3 complaints
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Working hours
Mon
7:00 am - 11:00 pm
Tue
7:00 am - 11:00 pm
Wed
7:00 am - 11:00 pm
Thu
7:00 am - 11:00 pm
Fri
7:00 am - 11:00 pm
Sat
7:00 am - 11:00 pm
Sun
7:00 am - 11:00 pm
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A
7:46 pm EST

Real Canadian Superstore - Rushed through the checkout like the cashier was on a assembly line at a dinner hour when it wasn’t busy either

My items were basically fired through the checkout with one thing in mind get out! Two people after me had a few items but im the one having to move my cart and [censored] out of her/him going by barely getting my own items in the bag i wondered is that my bill she tossed down there no it must be his the second person after me so i started to push my cart away looking back and there the checkout young lady staring at me seeing me looking puts it in the garbage. Oh I think that was my bill. Moving ahead i get home upset about the experience and call in to hear from assistant this is normal practice except for the receipt part , no help bagging or here is your receipt mamme thank you! None of that so thats it going back to the smaller stores. Sarnia

Desired outcome: Unknown

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10:01 pm EDT

Real Canadian Superstore - Terrible manager in Sarnia

Rules with fear , moral at all time low , people stepping down or quitting, no way to run company these days, word is spreading around Sarnia that employees aren't as friendly or helpfull because they are miserable !

Desired outcome: Response

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10:38 am EDT

Real Canadian Superstore - Store manager and staff discrimination

I just moved back to Canada from abroad after 2 years outside the country. I went to superstore close to my house as per usual routine for weekend grocery shopping.. I wait at the check out lane and Start putting my stuff on the belt. The cashier yells with very bad attitude to stop stop raising her hand with a stop sign. I didn't understand what was going on.. I asked here why, she replied only one customer at a time on the belt.. so I said OK I would appreciate if you tell me that nicely. She replied I was nice and tell me to go to another lane go check our my stuff I refuse to wait on you. I told her I already waited here and put my stuff on the belt I'm not going to another lane. U asked for the manager and I explained to him the situation. he replies this has been our regulation for 1 year 1 customer on the belt at time. and I told him I didn't know that I just moved back to the country. He replied clearly we are not satisfying you and we have the right to refuse to serve you it is the Canadian law. Being a visible minority I couldn't help but feel discrimination in his tone and behavior.
The store manager name is Jack Dzerounian and this happened in superstore Sarnia.

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Rooon
SARNIA, CA
Sep 27, 2021 8:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The manager and as. manager of this branch are very, very toxic persons, they always have very rude, toxic and agresive atitude not only to costumers but to their co-workers as well.
My wife used to work at this store as a grocery clerc ( night shift) untyl last week, she got sick due to very hard work and as result they fired her.
They are very arrogant it's why 90% of people who used to work there, leave that place in less then 2 month time without notice.
Shame on you kassy ([censored].manager) & jack( gen.manager) canadian superstore, Sarnia.

Aaron (Azza's husband)

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