Shoppers Drug Mart reviews and complaints 1
View all 1539 complaintsShoppers Drug Mart - Not honoring the flyer and misrepresenting the store
Today at around 11:00 I went to the Shoppers Drug Mart at 2330 Kennedy Rd, Scarborough ON M1T 3H1, Canada. On the net the store is identified as a food store location. Today was the last day of the current flyer and I went to purchase the Oasis drinks that were 4 for $6.00. The product was priced on the shelf at $3.19 and the Cashier was ringing them at this price not the price advertised in the flyer. I pointed out that their was a discrepancy between shelf price and flyer price. The front store manager told me that the flyer said food store but he would honor the price. This is misleading in that he did not want to honor the $10 code on misrepresenting prices. I called your customer complaints number and the person on the line was unable to answer my question so she just hung up. This is poor customer service and deception of falsely indicating by the store that it did not have to follow the flyer by misrepresenting it as a NON Food Store.
Desired outcome: Educate your phone handler. Let Associate know that the flyer and policy on wrong pricing should be honoured/Coupon credit for $10
Latest Shoppers Drug Mart Reviews
Pharmacy counter pharmacist Roxane and Matthew Ottawa Store # 0622 Do not buy shoppers drug mart gift cards Poor Customer Service costs disabled man 50 Dollars Sooke Shoppers - Not a good place to get a prescription filled Sale price not honoredGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!