Real Canadian Superstore

I shop at the Real Canadian Superstore in Strathroy Ontario.

Over the last few months I have been unable to purchase basic items from this store.

On Friday September 6, 2024, I went to do my usual weekly shop. As has been happening over the last few months the milk I usually purchase (Neilson Truetaste 1% - 2 litre cartons are never available as are the 1.54 litre Simply Orange jugs. I have also tried to purchase croutons and only 2 packets where on the shelf.

I did go to customer service and asked why this was occurring and they said that the Strathroy store is not a 2 million dollar store, so they get what is left after those 2 million dollar stores are restocked.

This maybe a small town store, but remember that just 30 minutes down the road is London, Ontario, and if have no problem going to the grocery stores there such as Metro.

I would certainly like a response to this email.

11/01/2022,08:45:35 Super store in Strathroy, Ontario, Canada

I bought some items ($54.83) and swiped my pc mastercard for my optimun

points but my receipt showed points redeemed - 0

The receipt stated "you could have earned at least 540 PC optimum points

but I got zero points

My p c finandial card does not expire until 01/23

Please advise

t. eyre

This complaint is against a Store Supervisor, who is responsible for Order Picking
The store address is 626 Victoria Street, Strathroy, N7G 3C1, Ontario

An employee had an appointment to get a Covid 19 vaccine. The employee called the store and said she was going to be a few minutes late. The Supervisor gave her a grieve about being late and she had to cancelled the appointment. As per Provincial Covid 19 guidelines, the public is required to get the vaccine as soon as possible.

Being employed at Loblaws - Superstore - being in contact with customers and co-workers, there is a risk to getting Covid 19, getting the vaccine is a prevention. Do you want to closed the store because of a stupid supervisor not following Provincial and Federal Covid 19 Guidelines

On June 19 2021, an employee had to go home as her babysitter was really sick. The employee notified her supervisor. The supervisor told the worker she had to stay at work and leave her child with the baby sitter

The supervisor gives the employees a guilt trip, if the employee has to go home

The employee has a good attendance, work ethic

At the Strathroy, Ontario, Canada Superstore, I went in there today to buy a few groceries. After spending a half hour or more shopping, I got in line to pay, with the intention of paying by debit. Someone behind me in line said he thought there was a problem with the debit, so when I got close to the checkout clerk, I asked if my debit card was okay. She said "it might be...try it".

Apparently, the debit service was down all day, and the person in front of me abandoned their groceries in frustration. Fortunately, I had just enough cash with me to complete my purchase.

So...Why, why, why, did the store management not let the customers know there was no debit available? Why not a simple sign at the checkout, and at the front entrance? This would save your "Customers" an hour or more of wasted shopping time.

From now on, I will take the 20 minute drive into London to shop at Sobey's or Metro.