Menu
For Business Write a review File a complaint
CB Retail Stores Dollarama 180 Steeles Ave W, Thornhill, ON, L4J 2L1, CA
Dollarama company logo
Dollarama
reviews & complaints
Dollarama company logo

Dollarama

180 Steeles Ave W, Thornhill, ON, L4J 2L1, CA
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 9:00 pm
Tue
9:00 am - 9:00 pm
Wed
9:00 am - 9:00 pm
Thu
9:00 am - 9:00 pm
Fri
9:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
9:00 am - 6:00 pm
ComplaintsBoard
J
11:56 pm EST

Dollarama - Cashier service

I went few times to dollarama on the weekend where serving by the same korean lady in her mid-50s. There's a long line up at the checkout line and to speed up the scanning process, I thought putting my basket on top of the table will be faster for scanning, immediately, the casher lady told me that I need to take everything out as she doesn't take stuffs inside the basket, after paying my bill, this lady does not say thank you which I thought it is the basic customer skill to say "please" and "thank you". I don't need to being treated like a vip but would expect some basic manner when people servicing in the frontline.

Desired outcome: better employee training

Read full review of Dollarama
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.