iLoveKickboxing

I purchased classes in the North Vaughan location in Ontario. I bought 80 classes and used 4. I was told when I signed up my husband could share the classes with me to encourage me to go. There was a lifetime to use them so my money would never be wasted. It was extremely expensive but figured if we went together it would be worth it. The class timing at that location did not suit my husband and I was intimidated to go on my own.

We moved to toronto and I tried to go to the roger road location. For which I was informed that I had once year to use them. (Which was not true, and I informed them the information I received when signing up) She took my email address to let me know what happened. No email yet and it's been at least 2 months. One of the trainers there who was trying to get me to sign up to a program (to spend more money) would text me to see when I was signing up for the program. I told him when I am told about my package I would gladly talk to him. Still no information.

No one at the location seems to understand I paid for something and I am entitled to my classes. With making it extremely difficult to use them, I would rather a refund at this stage. All they want is more money from me. I would personally avoid this company if you have not invested money to them. There are lots of boxing gyms around the city, and kick boxing classes in gyms which are a better investment of your hard earned money.