LA Fitness International reviews and complaints 1
View all 403 complaintsLA Fitness International - discrimination
The most horrible service and severe discrimanation LA fitness on sheppard and younge, Toronto Canada. I asked a big tower to desk staff. I was about to reach the tower, but Desk staff said that I will give you tower on the desk, do not touch. And she threw the tower on the desk. I am an asian. I know people are getting scared due to corona virus. I have never been to China and not a chinese. The staff name is Grace who is a manager. After changing my cloth, I went to desk and complained about the manager's attitude. I said that if you are not comfortable to contact with asian people, do not come to work. Grace said that I did not mean like that and I am sick and then, she put on mask. She apolosized but, I did not feel that she truly apolosized. Later, when she talked with other people, she did not wear mask. If she is really sick, she should not come to work and if nessesary to work, she has to keep wearing mask. And how the manager thinks that throwing tower on the desk is preventing contagious deases for other people from her. Anyway she touched towers and never saw doing hand hygiene. Also, we pay for tower service, but when I ask a tower staffs, they never smile. some of them never answer and throw towers. I firmly believe they learn this kind of attitude from Grace because they act like exactly Grace.
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