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CB Retail Stores Real Canadian Superstore 2270 2nd Ave., Whitehorse, YT, Y1A 1C8, CA
Real Canadian Superstore company logo
Real Canadian Superstore
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Real Canadian Superstore company logo

Real Canadian Superstore

2270 2nd Ave., Whitehorse, YT, Y1A 1C8, CA
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2 complaints
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Working hours
Mon
7:00 am - 10:00 pm
Tue
7:00 am - 10:00 pm
Wed
7:00 am - 10:00 pm
Thu
7:00 am - 10:00 pm
Fri
7:00 am - 10:00 pm
Sat
7:00 am - 10:00 pm
Sun
7:00 am - 10:00 pm
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R
4:40 pm EDT

Real Canadian Superstore - click and collect

Used click and collect 3 times and never again. It's never ready. And never paid for with card on file. I have had to pay for all 3 orders and none were mine. I then complain in store as I have to wait 30 minutes for them to even come out. This is the worst example of customer service I have ever seen. My last order I picked up at noon and was emailed at 1230 to say what was not available. How is this right? I live 5 hours from the store so not giving what I asked for especially cause i'm vegan is not good. You took away from my eating for the next 2 weeks until I could get back to town to get real groceries.

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R
2:41 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Real Canadian Superstore - produce

the most disgusting store i have ever shopped in, in my whole entire life. 3 out of 5 times i go there they either have no produce or what they do have is bruised and moldy. the last time i was there i was looking for tomatos, they had about 20 tomatos, i counted 12 moldy ones sitting there. i am so disgusted by this store and its staff. how could you work in a place where they wash the floor once a month. the parking lot is cleaner than their floors, thats not an over-exaduration. somebody needs to do something about this place, because obviously the managment and the staff are fine with having a store in this condition. sick.

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Shiela Marie
US
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Aug 15, 2018 7:25 am EDT

Please tell your front counter NOT TO SMOKE in the gas area. She doesn't have a name tag so I didn't get her name, that was around 10am at confederation, Saskatoon. When she saw us approaching she hid her cigar behind those chemicals in front of the store. Hope she'll be reprimanded, its for everyone's safety.

Thank you,
Shiela
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